Unable to download packages from repo

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lhwhistler
Posts: 4
Joined: Fri Jul 17, 2020 5:50 pm

Unable to download packages from repo

Postby lhwhistler » Fri Jul 17, 2020 5:55 pm

Hi fellow Zimbraers!
I am trying to install Zimbra Collaboration Open Source on Ubuntu 18.04.4 and when attempting to download from the repo I keep getting an "Unable to download packages from repository" error. Any clue what I can do about this? Is this a known issue or is it just me?

Here is my repo list:

Screen Shot 2020-07-17 at 1.48.57 PM.png
Screen Shot 2020-07-17 at 1.48.57 PM.png (101.48 KiB) Viewed 2505 times


Thanks!
LHWhistler


strengthandmind
Posts: 10
Joined: Fri Jul 17, 2020 1:29 pm

Re: Unable to download packages from repo

Postby strengthandmind » Sun Jul 19, 2020 1:39 pm

Do you even have outbound connectivity ?
lhwhistler
Posts: 4
Joined: Fri Jul 17, 2020 5:50 pm

Re: Unable to download packages from repo

Postby lhwhistler » Mon Jul 20, 2020 5:29 pm

If by outbound you mean to the internet then yes, I do. We have a Fortinet firewall so I wonder if there are some ports being blocked maybe that could cause this to fail.

LHWhistler
imanudin11
Outstanding Member
Outstanding Member
Posts: 297
Joined: Sat Sep 13, 2014 2:23 am
ZCS/ZD Version: Release 8.8.15.GA.3829.UBUNTU16.64
Contact:

Re: Unable to download packages from repo

Postby imanudin11 » Tue Jul 21, 2020 3:44 am

lhwhistler wrote:Hi fellow Zimbraers!
I am trying to install Zimbra Collaboration Open Source on Ubuntu 18.04.4 and when attempting to download from the repo I keep getting an "Unable to download packages from repository" error. Any clue what I can do about this? Is this a known issue or is it just me?

Here is my repo list:

Screen Shot 2020-07-17 at 1.48.57 PM.png


Thanks!
LHWhistler

Hello,
When you getting error "Unable to download packages from repository"?
lhwhistler
Posts: 4
Joined: Fri Jul 17, 2020 5:50 pm

Re: Unable to download packages from repo

Postby lhwhistler » Tue Jul 21, 2020 5:19 pm

I get it when it attempts to download the packages:

Screen Shot 2020-07-21 at 1.12.44 PM.png
Screen Shot 2020-07-21 at 1.12.44 PM.png (74.89 KiB) Viewed 1824 times
lhwhistler
Posts: 4
Joined: Fri Jul 17, 2020 5:50 pm

Re: Unable to download packages from repo

Postby lhwhistler » Fri Jul 24, 2020 4:44 pm

Here is my install log:

Code: Select all

Warning: apt-key output should not be parsed (stdout is not a terminal)
Executing: /tmp/apt-key-gpghome.zfbDz2tlv8/gpg.1.sh --keyserver hkp://keyserver.ubuntu.com:80 --recv-keys 9BE6ED79
gpg: key D5CEF8BF9BE6ED79: "Zimbra Packaging Services <packaging-devel@zimbra.com>" not changed
gpg: Total number processed: 1
gpg:              unchanged: 1
Reading package lists...
Building dependency tree...
Reading state information...
apt is already the newest version (1.6.12ubuntu0.1).
0 upgraded, 0 newly installed, 0 to remove and 1 not upgraded.
Hit:1 https://repo.zimbra.com/apt/87 bionic InRelease
Hit:2 https://repo.zimbra.com/apt/8815 bionic InRelease
Hit:3 http://archive.ubuntu.com/ubuntu bionic InRelease
Hit:4 http://archive.ubuntu.com/ubuntu bionic-security InRelease
Hit:5 http://archive.ubuntu.com/ubuntu bionic-updates InRelease
Reading package lists...
gathering packgage info for: zimbra-core
descending into dependency: zimbra-core (local) --deps-> zimbra-core-components
gathering packgage info for: zimbra-core-components
descending into dependency: zimbra-core (local) --deps-> zimbra-timezone-data
gathering packgage info for: zimbra-timezone-data
descending into dependency: zimbra-timezone-data (local) --deps-> zimbra-core-components
descending into dependency: zimbra-core (local) --deps-> zimbra-common-mbox-db
gathering packgage info for: zimbra-common-mbox-db
descending into dependency: zimbra-common-mbox-db (local) --deps-> zimbra-core-components
descending into dependency: zimbra-core (local) --deps-> zimbra-common-mbox-docs
gathering packgage info for: zimbra-common-mbox-docs
descending into dependency: zimbra-common-mbox-docs (local) --deps-> zimbra-core-components
descending into dependency: zimbra-core (local) --deps-> zimbra-common-core-jar
gathering packgage info for: zimbra-common-core-jar
descending into dependency: zimbra-common-core-jar (local) --deps-> zimbra-core-components
descending into dependency: zimbra-core (local) --deps-> zimbra-common-mbox-conf
gathering packgage info for: zimbra-common-mbox-conf
descending into dependency: zimbra-common-mbox-conf (local) --deps-> zimbra-core-components
descending into dependency: zimbra-core (local) --deps-> zimbra-common-mbox-conf-msgs
gathering packgage info for: zimbra-common-mbox-conf-msgs
descending into dependency: zimbra-common-mbox-conf-msgs (local) --deps-> zimbra-core-components
descending into dependency: zimbra-core (local) --deps-> zimbra-common-mbox-conf-attrs
gathering packgage info for: zimbra-common-mbox-conf-attrs
descending into dependency: zimbra-common-mbox-conf-attrs (local) --deps-> zimbra-core-components
descending into dependency: zimbra-core (local) --deps-> zimbra-common-mbox-native-lib
gathering packgage info for: zimbra-common-mbox-native-lib
descending into dependency: zimbra-common-mbox-native-lib (local) --deps-> zimbra-core-components
descending into dependency: zimbra-core (local) --deps-> zimbra-common-mbox-conf-rights
gathering packgage info for: zimbra-common-mbox-conf-rights
descending into dependency: zimbra-common-mbox-conf-rights (local) --deps-> zimbra-core-components
descending into dependency: zimbra-core (local) --deps-> zimbra-common-core-libs
gathering packgage info for: zimbra-common-core-libs
descending into dependency: zimbra-common-core-libs (local) --deps-> zimbra-core-components
gathering packgage info for: zimbra-ldap
descending into dependency: zimbra-ldap (local) --deps-> zimbra-core
descending into dependency: zimbra-ldap (local) --deps-> zimbra-ldap-components
gathering packgage info for: zimbra-ldap-components
gathering packgage info for: zimbra-logger
descending into dependency: zimbra-logger (local) --deps-> zimbra-core
gathering packgage info for: zimbra-mta
descending into dependency: zimbra-mta (local) --deps-> zimbra-core
descending into dependency: zimbra-mta (local) --deps-> zimbra-mta-components
gathering packgage info for: zimbra-mta-components
gathering packgage info for: zimbra-dnscache
descending into dependency: zimbra-dnscache (local) --deps-> zimbra-core
descending into dependency: zimbra-dnscache (local) --deps-> zimbra-dnscache-components
gathering packgage info for: zimbra-dnscache-components
gathering packgage info for: zimbra-snmp
descending into dependency: zimbra-snmp (local) --deps-> zimbra-core
descending into dependency: zimbra-snmp (local) --deps-> zimbra-snmp-components
gathering packgage info for: zimbra-snmp-components
gathering packgage info for: zimbra-store
descending into dependency: zimbra-store (local) --deps-> zimbra-core
descending into dependency: zimbra-store (local) --deps-> zimbra-store-components
gathering packgage info for: zimbra-store-components
descending into dependency: zimbra-store (local) --deps-> zimbra-jetty-distribution
gathering packgage info for: zimbra-jetty-distribution
locating dependency: zimbra-jetty-distribution (remote) --deps-> zimbra-store-base
descending into dependency: zimbra-store (local) --deps-> zimbra-mbox-service
gathering packgage info for: zimbra-mbox-service
descending into dependency: zimbra-mbox-service (local) --deps-> zimbra-store-components
descending into dependency: zimbra-mbox-service (local) --deps-> zimbra-common-mbox-conf
descending into dependency: zimbra-mbox-service (local) --deps-> zimbra-common-mbox-db
descending into dependency: zimbra-mbox-service (local) --deps-> zimbra-common-mbox-native-lib
descending into dependency: zimbra-mbox-service (local) --deps-> zimbra-common-mbox-conf-msgs
descending into dependency: zimbra-mbox-service (local) --deps-> zimbra-common-mbox-conf-rights
descending into dependency: zimbra-mbox-service (local) --deps-> zimbra-common-mbox-conf-attrs
descending into dependency: zimbra-mbox-service (local) --deps-> zimbra-common-mbox-docs
descending into dependency: zimbra-mbox-service (local) --deps-> zimbra-mbox-war
gathering packgage info for: zimbra-mbox-war
descending into dependency: zimbra-mbox-war (local) --deps-> zimbra-store-components
descending into dependency: zimbra-mbox-service (local) --deps-> zimbra-mbox-conf
gathering packgage info for: zimbra-mbox-conf
descending into dependency: zimbra-mbox-conf (local) --deps-> zimbra-store-components
descending into dependency: zimbra-mbox-service (local) --deps-> zimbra-common-core-jar
descending into dependency: zimbra-store (local) --deps-> zimbra-mbox-webclient-war
gathering packgage info for: zimbra-mbox-webclient-war
descending into dependency: zimbra-mbox-webclient-war (local) --deps-> zimbra-store-components
descending into dependency: zimbra-store (local) --deps-> zimbra-mbox-conf
descending into dependency: zimbra-store (local) --deps-> zimbra-mbox-store-libs
gathering packgage info for: zimbra-mbox-store-libs
descending into dependency: zimbra-mbox-store-libs (local) --deps-> zimbra-store-components
descending into dependency: zimbra-store (local) --deps-> zimbra-mbox-admin-console-war
gathering packgage info for: zimbra-mbox-admin-console-war
descending into dependency: zimbra-mbox-admin-console-war (local) --deps-> zimbra-store-components
descending into dependency: zimbra-store (local) --deps-> zimbra-mbox-war
gathering packgage info for: zimbra-apache
descending into dependency: zimbra-apache (local) --deps-> zimbra-core
descending into dependency: zimbra-apache (local) --deps-> zimbra-apache-components
gathering packgage info for: zimbra-apache-components
gathering packgage info for: zimbra-spell
descending into dependency: zimbra-spell (local) --deps-> zimbra-core
descending into dependency: zimbra-spell (local) --deps-> zimbra-spell-components
gathering packgage info for: zimbra-spell-components
gathering packgage info for: zimbra-memcached
locating dependency: zimbra-memcached (remote) --deps-> zimbra-libevent-lib
locating dependency: zimbra-memcached (remote) --deps-> zimbra-memcached-base
gathering packgage info for: zimbra-proxy
descending into dependency: zimbra-proxy (local) --deps-> zimbra-core
descending into dependency: zimbra-proxy (local) --deps-> zimbra-proxy-components
gathering packgage info for: zimbra-proxy-components
descending into dependency: zimbra-proxy (local) --deps-> zimbra-memcached
gathering packgage info for: zimbra-drive
locating dependency: zimbra-drive (remote) --deps-> zimbra-store
gathering packgage info for: zimbra-patch
locating dependency: zimbra-patch (remote) --deps-> zimbra-store
locating dependency: zimbra-patch (remote) --deps-> zimbra-common-core-libs
locating dependency: zimbra-patch (remote) --deps-> zimbra-mbox-store-libs
locating dependency: zimbra-patch (remote) --deps-> zimbra-common-core-jar
locating dependency: zimbra-patch (remote) --deps-> zimbra-mbox-webclient-war
locating dependency: zimbra-patch (remote) --deps-> zimbra-timezone-data
locating dependency: zimbra-patch (remote) --deps-> zimbra-mbox-admin-console-war
locating dependency: zimbra-patch (remote) --deps-> zimbra-mbox-war
locating dependency: zimbra-patch (remote) --deps-> zimbra-core-components
gathering packgage info for: zimbra-mta-patch
locating dependency: zimbra-mta-patch (remote) --deps-> zimbra-mta
locating dependency: zimbra-mta-patch (remote) --deps-> zimbra-core-components
locating dependency: zimbra-mta-patch (remote) --deps-> zimbra-mta-components
gathering packgage info for: zimbra-proxy-patch
locating dependency: zimbra-proxy-patch (remote) --deps-> zimbra-proxy
locating dependency: zimbra-proxy-patch (remote) --deps-> zimbra-core-components
locating dependency: zimbra-proxy-patch (remote) --deps-> zimbra-proxy-components
gathering packgage info for: zimbra-chat
locating dependency: zimbra-chat (remote) --deps-> zimbra-store
Downloading packages (11):
   zimbra-core-components
   zimbra-ldap-components
   zimbra-mta-components
   zimbra-dnscache-components
   zimbra-snmp-components
   zimbra-store-components
   zimbra-jetty-distribution
   zimbra-apache-components
   zimbra-spell-components
   zimbra-memcached
   zimbra-proxy-components

Reading package lists...
Building dependency tree...
Reading state information...
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
 zimbra-core-components : Depends: zimbra-os-requirements but it is not going to be installed
W: --force-yes is deprecated, use one of the options starting with --allow instead.
E: Unable to correct problems, you have held broken packages.

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