Hi,
Release 9.0.0.GA.3924.UBUNTU18.64 UBUNTU18_64 NETWORK edition, Patch 9.0.0_P21.
Connect fail after upgrade P21
zmzimletctl info com_zimbra_connect_classic
Zimlet com_zimbra_connect_classic
Version: 2.10.1
Description: ${msg.description}
Priority: 39
Enabled: true
Indexing Enabled: true
Activated in COS: default, test
Config: null
Scripts: com_zimbra_connect_classic.js
CSS: 48c35af5f4d77d4eb015ad6da7591d1b.css
zimbra@gadji:~$ zmzimletctl info com_zimbra_connect_modern
Zimlet com_zimbra_connect_modern
Version: 2.10.1
Description: Zimbra Connect Modern
Priority: 40
Enabled: true
Indexing Enabled: true
Activated in COS: default, test
Config: null
Scripts: index.js, team-sw.js
zxsuite connect getServices
services
database
could_start true
could_stop false
running false
current-chat-services
could_start true
could_stop false
running false
module
could_start true
could_stop false
running false
team-cluster-status
could_start true
could_stop false
running false
team-api
could_start true
could_stop false
running false
team-websocket
could_start true
could_stop false
running false
team-firebase-notifications
could_start true
could_stop false
running false
team-meeting-manager
could_start true
could_stop false
running false
team-room-resolver
could_start true
could_stop false
running false
team-websocket-handler
could_start true
could_stop false
running false
team-http-handler
could_start true
could_stop false
running false
team-audit-logger
could_start true
could_stop false
running false
team-clustering
could_start true
could_stop false
running false
team-request-router
could_start true
could_stop false
running false
team-video-server-connection-pool
could_start true
could_stop false
running false
rooms-cleanup-service
could_start true
could_stop false
running false
team-cluster-cleanup
could_start true
could_stop false
running false
meeting-joined-cleanup-service
could_start true
could_stop false
running false
conversations-messages-cleanup-service
could_start true
could_stop false
running false
team-http-matomo-service
could_start true
could_stop false
running false
zxsuite connect doStartService database
Service database could not be started, since one or more mandatory sub-services failed to start.
Unable to start chat DB handler
Connect fail after update Patch 9.0.0_P21
- L. Mark Stone
- Ambassador
- Posts: 2802
- Joined: Wed Oct 09, 2013 11:35 am
- Location: Portland, Maine, US
- ZCS/ZD Version: 10.0.7 Network Edition
- Contact:
Re: Connect fail after update Patch 9.0.0_P21
You are absolutely entitled to open a support case with Zimbra for this, and would suggest doing so.
When I do a new deployment and the NG menu fails to appear in the Admin Console, the "fix" provided by Zimbra Support comprises:
Perhaps doing similar with the Connect package and zimlet could help while you wait for a response from Support?
YMMV, and please don't try this unless you know you have good backups!
All the best,
Mark
When I do a new deployment and the NG menu fails to appear in the Admin Console, the "fix" provided by Zimbra Support comprises:
Code: Select all
sudo su -
apt-get remove zimbra-network-modules-ng
su - zimbra
zmzimletctl undeploy com_zextras_client
zmzimletctl undeploy com_zextras_zextras
zmmailboxdctl restart
exit
apt-get install zimbra-network-modules-ng
su - zimbra
zmmailboxdctl restart
YMMV, and please don't try this unless you know you have good backups!
All the best,
Mark
___________________________________
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
AWS Certified Solutions Architect-Associate
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
AWS Certified Solutions Architect-Associate