Zimbra to Zimbra - unable to search gal

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wdvasu
Posts: 1
Joined: Sat Jul 20, 2019 4:49 pm

Zimbra to Zimbra - unable to search gal

Postby wdvasu » Fri Feb 07, 2020 6:19 pm

I am migrating Zimbra to Zimbra between two machines at 8.8.12, both on Redhat (Linux mesh1 3.10.0-957.el7.x86_64 #1 SMP Thu Oct 4 20:48:51 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux). I am using the Zimbra migration utility on the server that I am migrating to.

All is well until I click the Next button on the Directory Connection Screen. Then I receive the error (also screenshot attached):

Critical Server error encountered
Message: system failure: unable to search gal Error code: service.FAILURE Method: [unknown] Details:soap:Receiver

I have research and tried many suggested fixes but the message is still being generated.

Please advise of anything you may be aware of.

Thanks!

Bill
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7224jobe
Advanced member
Advanced member
Posts: 159
Joined: Sat Sep 13, 2014 1:55 am
ZCS/ZD Version: 8.8.15_GA_3869.RHEL7_64 Patch4

Re: Zimbra to Zimbra - unable to search gal

Postby 7224jobe » Mon Feb 10, 2020 9:13 am

Hi, that tool is a bit buggy, I suggest you to use zextras in free trial mode to migrate from a server to another: https://wiki.zextras.com/wiki/ZxBackup: ... ras_Backup

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