Sync Outlook 2019 (Exchange) -> Zimbra

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sarab
Posts: 2
Joined: Thu Apr 29, 2021 12:14 pm

Sync Outlook 2019 (Exchange) -> Zimbra

Postby sarab » Thu Apr 29, 2021 12:48 pm

Hi! :)

At work we are migrating from an old Exchange to Zimbra in these weeks.
We used IMAP protocol, and I had no problems with Outlook 2019 initially. But after 2 weeks my oldest emails into ...\"subfolder" (sorted in "Recived"\"many subfolders" and "Sent"\"many subfolders") started to disappear.
I already tried to redo the "folders subscription" but nothing changed.
So I checked my web interface in Zimbra: these emails are present here, but not visibles in Outlook 2019 (in my client).

Anyone can help us? :?:
Thanks!!


jholder
Zimbra Employee
Zimbra Employee
Posts: 4725
Joined: Fri Sep 12, 2014 10:00 pm

Re: Sync Outlook 2019 (Exchange) -> Zimbra

Postby jholder » Wed Jul 07, 2021 2:49 am

You should open a ticket so we can get some logs.
sarab
Posts: 2
Joined: Thu Apr 29, 2021 12:14 pm

Re: Sync Outlook 2019 (Exchange) -> Zimbra

Postby sarab » Wed Jul 07, 2021 12:13 pm

jholder wrote:You should open a ticket so we can get some logs.


Hi thank you, we already solved this problem!
but we got another one.. in Outlook 2019, when you try to modify the category or the flag of a message (see attachement), it shows an error: "The operation cannot be performed because the message has been modified".
Can you help me?

Thnx!
Attachments
imgError.png
imgError.png (17.58 KiB) Viewed 1883 times

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