I am writing this as a last resort after spending an entire afternoon trying to find a solution - I find nothing!
Basically, I followed these instructions to migrate a domains accounts from a generic IMAP Server to Zimbra: https://wiki.zimbra.com/wiki/Migrate_fr ... 0.x_or_8.x
The first time I tried to import everything looked great! The only issue (not related to Zimbra), I was given three incorrect passwords so out of the six mailboxes three succeeded and three failed. Fair enough I thought!
I found the three accounts that had failed, I repeated the process with the three accounts but Zimbra would not let me run the import again. The error I got was:
Code: Select all
at com.zimbra.bp.BulkProvisionException.EMPTY_IMPORT_QUEUE(BulkProvisionException.java:94)
Code: Select all
2017-12-12 14:08:42,584 WARN [qtp1068934215-35877:https:https://mydomain.net:7071/service/admin/soap/PurgeBulkIMAPImportTa$
com.zimbra.common.service.ServiceException: system failure: unable to delete data source: 48cd26fc-e869-49c1-8ccd-57487eb12102
ExceptionId:qtp1068934215-35877:https:https://mydomain.net:7071/service/admin/soap/PurgeBulkIMAPImportTasksRequest:15130877$
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:286)
Code: Select all
at com.zimbra.bp.BulkProvisionException.EMPTY_IMPORT_QUEUE(BulkProvisionException.java:94)
The only way I could break out of this loop was to DELETE the three affected mailboxes and re-create them. THEN I was able to import successfully HOWEVER I got some strange thing happen ..
The Import wizard ran but instead of saying a total of 6 imports, it now had a total of 9!!
9 total
3 succeeded
0 failed.
Then it just hung (stayed on processing) until several hours later I when I eventually deleted the task and received the service exception error mentioned above.
Soo my question is this ...
What the hell is going on? Do I have to get everything absolutely spot on first time when importing accounts? It seems you get one shot deal then your dead!
Is there a way to purge the system after a failed import so that it can be re-run?
Your help is greatly appreciated as I could find nothing to help me with this anywhere!
Shane
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Version: 8.7.11_GA_1854_FOSS OSE
Ubuntu 16.4 LTS