disable email receiving on single account

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leocor
Posts: 27
Joined: Sat Sep 13, 2014 12:32 am

disable email receiving on single account

Postby leocor » Thu Jun 10, 2010 3:41 am

A user changed company. So I kept his account and enabled an auto-reply asking to change their email reference.
After 3 months people is still sending email to this account.

So I'd like to disable it from receiving emails.

I must keep it alive as some users are accessing some shared folders on it.

I have no clues on doing it.

I just saw that in distribution lists there's a checkbox "can receive emails" but there's not in single accounts.
Thanks


odeleon
Outstanding Member
Outstanding Member
Posts: 209
Joined: Sat Sep 13, 2014 12:44 am

disable email receiving on single account

Postby odeleon » Thu Jun 10, 2010 5:53 am

OR you could set the account status to closed.


From the admin guide:
"Closed. When a mailbox status is closed, the login is disabled, and

messages are bounced. This status is used to soft-delete an account

before deleting the account from the server. A closed account does not

change the account license.
"
I haven't tried it, but I suppose this wouldn't block other users from accessing the shared folders.
...also, you could just simply rename the account. I believe incoming email will bounce but the shared folders will remain since Zimbra does the internal reference by zimbraID values and not email addresses.
leocor
Posts: 27
Joined: Sat Sep 13, 2014 12:32 am

disable email receiving on single account

Postby leocor » Thu Jun 10, 2010 9:16 am

I tried, but if I disable or close or whatever is not active, I can't access shared folders.
So it seems that renaming the account might be a better option.
backpacker77
Posts: 38
Joined: Sat Sep 13, 2014 2:13 am

disable email receiving on single account

Postby backpacker77 » Fri Jan 18, 2013 4:55 am

[quote user="leocor"]I tried, but if I disable or close or whatever is not active, I can't access shared folders.
So it seems that renaming the account might be a better option.[/QUOTE]
Hi,
I have the same issue as yours Leocor.

Is your solution still the better thing to do ? Thank you for your help.
milauria
Advanced member
Advanced member
Posts: 54
Joined: Mon Aug 15, 2016 12:32 pm

Re: disable email receiving on single account

Postby milauria » Mon Apr 16, 2018 11:55 pm

Any way to achieve this other than renaming the account to something impossible to guess from external ?

Many thanks for any suggestio

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