user account status / maintenance

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gsilver
Posts: 22
Joined: Fri Sep 12, 2014 10:32 pm

user account status / maintenance

Post by gsilver »

I cant seem find a detailed explanation of the various states of an account (i.e. locked vs maintenance vs closed) :confused:
also none of them besides "Active" allows me to "view mail" from the administrator interface (which i feel at least one of them should allow me to do while disallowing normal user login)
maybe im missing something... could someone point me in the right direction.. i would accept a hyper linked RTFM reply without being offended
soxfan
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Posts: 958
Joined: Fri Sep 12, 2014 10:08 pm

user account status / maintenance

Post by soxfan »

I couldn't find anything in the current documentation either. I pulled the following out of the "Zimbra OS Admin Guide" that I had previously downloaded:
[QUOTE]The following account statuses can be set:

• Active. Active is the normal status for a mailbox account. Mail is delivered

and users can log into the client interface.

• Maintenance. When a mailbox status is set to maintenance, login is

disabled, and mail addressed to the account is queued at the MTA. An

account can be set to maintenance mode for backing up, importing or

restoring the mailbox.

• Locked. When a mailbox status is locked, the user cannot log in, but mail is

still delivered to the account. The locked status can be set, if you suspect

that a mail account has been hacked or is being used in an unauthorized

manner.

• Closed. When a mailbox status is closed, the login is disabled, and

messages are bounced. This status is used to soft-delete an account[/QUOTE]
I think this is still accurate. As you said, it doesn't appear that you can view mail unless the account is active. Might need to file a RFE in bugzilla for what you are looking for (sounds like a good suggestion to me).
fathianf
Posts: 29
Joined: Fri Sep 12, 2014 10:33 pm

user account status / maintenance

Post by fathianf »

Hi, I have zcs 7.1.2 and I want to have another status that let a user after a period of time to just login and view mails but not able to send mail. As I think this new status is very helpful before soft deleting a user. Please help me how to get this status.
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