8.0.2 Spam Issues

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TMcG
Posts: 15
Joined: Fri Sep 12, 2014 10:09 pm

8.0.2 Spam Issues

Post by TMcG »

So, like a few others, I have noticed an increase in Spam arriving at the Inbox since the 8.03 update.
Investigation shows that errors are getting thrown by zmtrainsa and that Junk folders aren't being cleaned up.
Error thread is below, any thoughts/opinions on what might be causing the error welcome.
I have change zmtlsctl from mixed to both to http to no effect.
zimbra@mail:~$ zmtrainsa aaa spam Junk

20121227193736 Starting spamassassin spam training for aaa using folder Junk

[] WARN: exception occurred fetching message

java.io.IOException: HTTP GET failed: /service/user/aaa@bbbb.org/?id=102787: 503: Service Unavailable

at com.zimbra.cs.util.SpamExtract.extractMessage0(SpamExtract.java:314)

at com.zimbra.cs.util.SpamExtract.extractMessage(SpamExtract.java:296)

at com.zimbra.cs.util.SpamExtract.extract(SpamExtract.java:245)

at com.zimbra.cs.util.SpamExtract.main(SpamExtract.java:194)

[] WARN: exception occurred fetching message

java.io.IOException: HTTP GET failed: /service/user/aaa@bbbb.org/?id=102784: 503: Service Unavailable

at com.zimbra.cs.util.SpamExtract.extractMessage0(SpamExtract.java:314)

at com.zimbra.cs.util.SpamExtract.extractMessage(SpamExtract.java:296)

at com.zimbra.cs.util.SpamExtract.extract(SpamExtract.java:245)

at com.zimbra.cs.util.SpamExtract.main(SpamExtract.java:194)

Exception in thread "main" com.zimbra.common.service.ServiceException: error while proxying request to target server: HTTP/1.1 503 Service Unavailable

ExceptionId:main:1356655076776:fb4ea872a9d70055

Code:service.PROXY_ERROR Arg:(url, STR, http://mail.bbbb.org:80/service/soap/SearchRequest")

at com.zimbra.common.service.ServiceException.PROXY_ERROR(ServiceException.java:327)

at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:242)

at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:167)

at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:386)

at com.zimbra.cs.util.SpamExtract.extract(SpamExtract.java:231)

at com.zimbra.cs.util.SpamExtract.main(SpamExtract.java:194)
Thanks

tony
friedmar
Advanced member
Advanced member
Posts: 86
Joined: Fri Sep 12, 2014 10:01 pm

8.0.2 Spam Issues

Post by friedmar »

WHere did you get 8.03? I think 8.02 is actual!
TMcG
Posts: 15
Joined: Fri Sep 12, 2014 10:09 pm

8.0.2 Spam Issues

Post by TMcG »

Oh, my apologies, you're correct, 8.01 to 8.02.
Though, to be honest, I'm not sure these errors/issues are tied to the specific update.
Anecdotaly, they are more related to the 8.x update.
Regards

tony
14446noname
Posts: 27
Joined: Sat Sep 13, 2014 3:00 am

8.0.2 Spam Issues

Post by 14446noname »

tmcg

please make back up you for all your mailboxes and reinstall zimbra 8.0.2 from the scratch and restore again
14446noname
Posts: 27
Joined: Sat Sep 13, 2014 3:00 am

8.0.2 Spam Issues

Post by 14446noname »

if you use one server to served the mails, don't use proxy and memcached services

regards
TMcG
Posts: 15
Joined: Fri Sep 12, 2014 10:09 pm

8.0.2 Spam Issues

Post by TMcG »

Thats an interesting suggestion, is that the Microsoft, take 2 reboots and call me in the morning approach ?
I am not using either proxy or memcached
Regards
14446noname
Posts: 27
Joined: Sat Sep 13, 2014 3:00 am

8.0.2 Spam Issues

Post by 14446noname »

TMcG

post also some logs to clarify your problem.
TMcG
Posts: 15
Joined: Fri Sep 12, 2014 10:09 pm

8.0.2 Spam Issues

Post by TMcG »

Can anyone provide guidance as to what the service is that is unavailable for the spam extract process ?
Thanks
blazeking
Outstanding Member
Outstanding Member
Posts: 218
Joined: Fri Sep 12, 2014 11:30 pm

8.0.2 Spam Issues

Post by blazeking »

Same problem here. Here's a log snippet from /opt/zimbra/log/spamtrain.log (changed spam email account for display):
20130111172414 Starting spam/ham extraction from system accounts.

[] WARN: exception occurred fetching message

java.io.IOException: HTTP GET failed: /service/user/spam@domain.com/?id=248627: 503: Service Unavailable

at com.zimbra.cs.util.SpamExtract.extractMessage0(SpamExtract.java:314)

at com.zimbra.cs.util.SpamExtract.extractMessage(SpamExtract.java:296)

at com.zimbra.cs.util.SpamExtract.extract(SpamExtract.java:245)

at com.zimbra.cs.util.SpamExtract.main(SpamExtract.java:194)
TMcG
Posts: 15
Joined: Fri Sep 12, 2014 10:09 pm

8.0.2 Spam Issues

Post by TMcG »

Anyone ?
I have a 2nd thread on an adjacent subject
http://www.zimbra.com/forums/administra ... rrors.html
They seem related, anyone have any thoughts as to what the underlying issue might be ?
Thanks in advance
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