Zimbra Forums

A user changed company. So I kept his account and enabled an auto-reply asking to change their email reference.
After 3 months people is still sending email to this account.

So I'd like to disable it from receiving emails.

I must keep it alive as some users are accessing some shared folders on it.

I have no clues on doing it.

I just saw that in distribution lists there's a checkbox "can receive emails" but there's not in single accounts.
Thanks

OR you could set the account status to closed.


From the admin guide:
"Closed. When a mailbox status is closed, the login is disabled, and

messages are bounced. This status is used to soft-delete an account

before deleting the account from the server. A closed account does not

change the account license."
I haven't tried it, but I suppose this wouldn't block other users from accessing the shared folders.
...also, you could just simply rename the account. I believe incoming email will bounce but the shared folders will remain since Zimbra does the internal reference by zimbraID values and not email addresses.

I tried, but if I disable or close or whatever is not active, I can't access shared folders.
So it seems that renaming the account might be a better option.

[quote user="leocor"]I tried, but if I disable or close or whatever is not active, I can't access shared folders.
So it seems that renaming the account might be a better option.[/QUOTE]
Hi,
I have the same issue as yours Leocor.

Is your solution still the better thing to do ? Thank you for your help.

Any way to achieve this other than renaming the account to something impossible to guess from external ?

Many thanks for any suggestio