When I attempt to upload a word document I am getting the following error2009-01-29 13:53:45,988 INFO [IndexWritersSweeperThread] [] index - open index writers sweep: before=2, closed=0, after=2 (0ms)
2009-01-29 13:53:55,517 INFO [btpool0-221] [name=uxbod@xxxxxxxx.net;mid=4;ip=192.168.1.90;ua=Mozilla/5.0 (X11;; U;; Linux i686;; en-GB;; rv:1.9.0.5) Gecko/2008121622 Ubuntu/8.10 (intrepid) Firefox/3.0.5;] mailbox - FileUploadServlet received Upload: { accountId=a096fa11-5b13-4b67-bedd-e5be991b5a30, time=Thu Jan 29 13:53:55 GMT 2009, uploadId=57818d31-b81d-492d-9748-bc69ec71d38c:f24d32bc-83a4-417a-860a-2c12f37c1cf1, uxbodtest.doc}
2009-01-29 13:53:55,602 INFO [btpool0-221] [name=uxbod@xxxxxxx.net;mid=4;ip=192.168.1.90;ua=ZimbraWebClient - FF3.0 (Linux)/5.0.12_GA_2789.RHEL5;] soap - BatchRequest
2009-01-29 13:53:55,602 INFO [btpool0-221] [name=uxbod@xxxxxxx.net;mid=4;ip=192.168.1.90;ua=ZimbraWebClient - FF3.0 (Linux)/5.0.12_GA_2789.RHEL5;] soap - (batch) SaveDocumentRequest
2009-01-29 13:53:55,700 WARN [btpool0-221] [name=uxbod@xxxxxxx.net;mid=4;ip=192.168.1.90;ua=ZimbraWebClient - FF3.0 (Linux)/5.0.12_GA_2789.RHEL5;] MimeHandlerManager - Unable to instantiate MIME handler
java.lang.ClassNotFoundException: com.zimbra.cs.mime.handler.ConverterHandler
at java.net.URLClassLoader$1.run(URLClassLoader.java:200)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:188)
at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
at java.lang.ClassLoader.loadClass(ClassLoader.java:251)
at org.mortbay.jetty.webapp.WebAppClassLoader.loadClass(WebAppClassLoader.java:375)
at org.mortbay.jetty.webapp.WebAppClassLoader.loadClass(WebAppClassLoader.java:337)
at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:319)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:164)
at com.zimbra.cs.extension.ExtensionUtil.loadClass(ExtensionUtil.java:167)
at com.zimbra.cs.mime.MimeHandlerManager.loadHandler(MimeHandlerManager.java:149)
at com.zimbra.cs.mime.MimeHandlerManager.getMimeHandler(MimeHandlerManager.java:82)
at com.zimbra.cs.mime.ParsedDocument.(ParsedDocument.java:75)
at com.zimbra.cs.mime.ParsedDocument.(ParsedDocument.java:62)
at com.zimbra.cs.mailbox.Mailbox.createDocument(Mailbox.java:6458)
at com.zimbra.cs.wiki.WikiPage$LocalWikiPage.create(WikiPage.java:155)
at com.zimbra.cs.wiki.Wiki.addPage(Wiki.java:661)
at com.zimbra.cs.service.wiki.SaveDocument.handle(SaveDocument.java:150)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:429)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:276)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:160)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:269)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:190)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:350)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
Briefcase Upload Not Working
Briefcase Upload Not Working
Was this an downgrade from NE..or an upgrade to NE?
This isn't the Mac version, is it?
This isn't the Mac version, is it?
Briefcase Upload Not Working
All details are in my profile John This was a upgrade to NE from FOSS at around version 5.0.4 IIRC.
Hmmm, could it be this ?The zimbra-convertd package is a beta package for Network Edition customers that implements the ZCS 6.0 method of using convertd. For more information, contact Zimbra support.
Hmmm, could it be this ?The zimbra-convertd package is a beta package for Network Edition customers that implements the ZCS 6.0 method of using convertd. For more information, contact Zimbra support.
Briefcase Upload Not Working
can you make sure these files exist?
./keyview-10.5.0.0/conf/mimetypes.properties
./openssl-0.9.8g/ssl/man/man1/smime.1
./lib/conf/zimbra_mimehandlers.ldif
./openldap-2.3.43.5z/etc/openldap/zimbra_mimehandlers.ldif
starting from /opt/zimbra
replace the version numbers with ones that you have.
./keyview-10.5.0.0/conf/mimetypes.properties
./openssl-0.9.8g/ssl/man/man1/smime.1
./lib/conf/zimbra_mimehandlers.ldif
./openldap-2.3.43.5z/etc/openldap/zimbra_mimehandlers.ldif
starting from /opt/zimbra
replace the version numbers with ones that you have.
Briefcase Upload Not Working
[root@office opt]# find . -name mimetypes.properties -o -name smime.1 -o -name zimbra_mimehandlers.ldif
./zimbra/openldap-2.3.43.7z/etc/openldap/zimbra_mimehandlers.ldif
./zimbra/keyview-10.5.0.0/conf/mimetypes.properties
./zimbra/openssl-0.9.8i/ssl/man/man1/smime.1
./zimbra/lib/conf/zimbra_mimehandlers.ldifTXT documents work fine, but PDFs aswell do not work.
./zimbra/openldap-2.3.43.7z/etc/openldap/zimbra_mimehandlers.ldif
./zimbra/keyview-10.5.0.0/conf/mimetypes.properties
./zimbra/openssl-0.9.8i/ssl/man/man1/smime.1
./zimbra/lib/conf/zimbra_mimehandlers.ldifTXT documents work fine, but PDFs aswell do not work.
Briefcase Upload Not Working
That makes sense. txt files don't need conversions. Everything else (except maybe pictures) will fail.
There's a class missing somewhere, and it has to do with convertd.
There's a class missing somewhere, and it has to do with convertd.
Briefcase Upload Not Working
Did this just start happening? or has it been happening for a while.
Briefcase Upload Not Working
Is there a process I could strace ? Have just tried to do it onUID PID PPID C STIME TTY TIME CMD
zimbra 18802 1 0 08:35 ? 00:00:00 /opt/zimbra/httpd-2.2.8/bin/httpd -k start -f /opt/zimbra/convertd/conf/httpd.confincluding following forks and nothing was generated.
zimbra 18802 1 0 08:35 ? 00:00:00 /opt/zimbra/httpd-2.2.8/bin/httpd -k start -f /opt/zimbra/convertd/conf/httpd.confincluding following forks and nothing was generated.
Briefcase Upload Not Working
It was happening on 5.0.11 aswell should have followed up earlier but thought would check again when 5.0.12 came out.