Can't Save Out Of Office Settings/Preferences

hurstel · Post by **hurstel** » Tue Oct 28, 2008 11:17 am

We have a user (one so far) that cannot save out of office settings in preferences using the ajax client. It displays the error "a required value is either missing or invalid" and then you cannot even exit preferences by hitting don't save. We did an upgrade to 5.0.10 over the weekend but nobody else has had this issue so far.

uxbod · Post by **uxbod** » Tue Oct 28, 2008 11:20 am

Have you forced a flush of the browsers cache on that client ?

hurstel · Post by **hurstel** » Tue Oct 28, 2008 11:26 am

I did a flush and I logged in with a different machine that hasn't been used with that account before.

hurstel · Post by **hurstel** » Tue Oct 28, 2008 12:58 pm

I have just discovered that the out of office information will save if I go into the client and switch to HTML instead of AJAX. Not sure why that works instead of AJAX.

davidfsmith · Post by **davidfsmith** » Mon Nov 03, 2008 11:14 am

Get the same problem having upgraded to 5.10 at the weekend.

mmorse · Post by **mmorse** » Mon Nov 03, 2008 1:13 pm

Hurstel/David could you load the web client with ?dev=1 appended and get the ModifyPrefsRequest/Response? (I can't repo, browser used?)

hurstel · Post by **hurstel** » Tue Nov 04, 2008 8:38 am

Here are the results. I can duplicate on either IE or Firefox but with only this one account. I tried just setting office of office without any fixed dates and that doesn't work either.

Body: {

BatchResponse: {

Fault: [

0: {

Code: {

Value: "soap:Sender"

},

Detail: {

Error: {

Code: "account.INVALID_ATTR_VALUE",

Trace: "btpool0-5366:1225809193872:a82a9cfa7a32b42c",

_jsns: "urn:zimbra"

}

},

Reason: {

Text: "zimbraPrefOutOfOfficeFromDate must be a valid generalized time: yyyyMMddHHmmssZ"

},

_jsns: "urn:zimbraSoap",

requestId: "0"

}

],

_jsns: "urn:zimbra"

}

},

Header: {

context: {

_jsns: "urn:zimbra",

change: {

token: 25908

},

sessionId: [

0: {

_content: "120044",

id: "120044"

}

]

}

},

_jsns: "urn:zimbraSoap"

rexmora · Post by **rexmora** » Tue Jan 13, 2009 10:30 pm

I am having this same issue with a users mailbox.

rexmora · Post by **rexmora** » Tue Jan 13, 2009 10:33 pm

Just noticed it seems to be reverting back to 08 in the ajax configuration. Typing the full year allowed me to save the settings with no issue..maybe something to do with 08 being a leap year and the zimbra client not calculating the extra day correctly.