[SOLVED] Problem with Client search results
[SOLVED] Problem with Client search results
[quote user="psarni"]I found this, it may help.
Zimbra Failing to Re-index a Mailbox | mojocode.com
Just can test it later.[/QUOTE]
Looked promising, but didn't solve my issue. Perhaps it'll fix yours.
Zimbra Failing to Re-index a Mailbox | mojocode.com
Just can test it later.[/QUOTE]
Looked promising, but didn't solve my issue. Perhaps it'll fix yours.
[SOLVED] Problem with Client search results
Just adding, at the link the command is "ulimits -n", but the correct is "ulimit -n".
I tested in my server and the limit is up to 524288 (seems to be de default).
Didn´t solved my problem either.
I tested in my server and the limit is up to 524288 (seems to be de default).
Didn´t solved my problem either.
[SOLVED] Problem with Client search results
Yeah..I got 'ulimit' and current setting also shows 524288.
Hope we can get this sorted.
Hope we can get this sorted.
[SOLVED] Problem with Client search results
Since you have NE edition, why don't you contact support@zimbra.com and send information they require... My 7.1 NE edition works great and searching works fine. You might have an email that the indexer is tripping on. I have run into on a few occasions where a email can cause strange issues in both Outlook and the web client.
[SOLVED] Problem with Client search results
>>Since you have NE edition, why don't you contact support@zimbra.com and send information they require
Because I currently have NE starter edition, which as I understand it, is community-only support.
I still do need some help though. Any ideas?
Because I currently have NE starter edition, which as I understand it, is community-only support.
I still do need some help though. Any ideas?
[SOLVED] Problem with Client search results
[quote user="mcevoys"]>>Since you have NE edition, why don't you contact support@zimbra.com and send information they require
Because I currently have NE starter edition, which as I understand it, is community-only support.
I still do need some help though. Any ideas?[/QUOTE]
You are correct the 15 user license starter edition has no Zimbra support ability. I do not have any ideas per say except to backup, build fresh OS, install fresh Zimbra, and restore the backup. Maybe first build a test server, import a backup, and see if the index works correctly? I have not experienced this issue so I have no real suggestions.
Because I currently have NE starter edition, which as I understand it, is community-only support.
I still do need some help though. Any ideas?[/QUOTE]
You are correct the 15 user license starter edition has no Zimbra support ability. I do not have any ideas per say except to backup, build fresh OS, install fresh Zimbra, and restore the backup. Maybe first build a test server, import a backup, and see if the index works correctly? I have not experienced this issue so I have no real suggestions.
[SOLVED] Problem with Client search results
Since I don't possess another suitable server to restore to, I'd much prefer to solve the issue with the currently running instance.
[SOLVED] Problem with Client search results
[quote user="xeon"]Since you have NE edition, why don't you contact support@zimbra.com and send information they require... My 7.1 NE edition works great and searching works fine. You might have an email that the indexer is tripping on. I have run into on a few occasions where a email can cause strange issues in both Outlook and the web client.[/QUOTE]
I bought my license through a licensed reseller, can I use this mail to contact Support?
I bought my license through a licensed reseller, can I use this mail to contact Support?
[SOLVED] Problem with Client search results
>>You might have an email that the indexer is tripping on. I have run into on a few occasions where a email can cause strange issues in both Outlook and the web client.
How do I identify these?
Smaller mailboxes reindex fine (hundreds of emails). My larger mailboxes with thousands bomb out at various points:
1 at 229 messages indexed of 15024
1 at ~1266 of ~3938 indexed
1 at 0 messages of 20392
How do I identify these?
Smaller mailboxes reindex fine (hundreds of emails). My larger mailboxes with thousands bomb out at various points:
1 at 229 messages indexed of 15024
1 at ~1266 of ~3938 indexed
1 at 0 messages of 20392
[SOLVED] Problem with Client search results
Here's what I get in the mailbox.log:
2011-05-24 16:14:57,859 INFO [ReIndex-1] [name=user@domain.com;mid=4;] indexadd - Temporary error generating index data for item ID: 887. Indexing will be retried
com.zimbra.cs.mailbox.MailItem$TemporaryIndexingException
at com.zimbra.cs.mailbox.Message.generateIndexData(Message.java:1091)
at com.zimbra.cs.mailbox.IndexHelper.indexItemList(IndexHelper.java:844)
at com.zimbra.cs.mailbox.IndexHelper.indexDeferredItemsInternal(IndexHelper.java:361)
at com.zimbra.cs.mailbox.IndexHelper.indexDeferredItems(IndexHelper.java:278)
at com.zimbra.cs.mailbox.IndexHelper.access$500(IndexHelper.java:52)
at com.zimbra.cs.mailbox.IndexHelper$ReIndexTask.reIndex(IndexHelper.java:489)
at com.zimbra.cs.mailbox.IndexHelper$ReIndexTask.run(IndexHelper.java:420)
at com.zimbra.common.util.ThreadPool$CountedTask.run(ThreadPool.java:136)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:662)
2011-05-24 16:14:57,859 INFO [ReIndex-1] [name=user@domain.com;mid=4;] mailbox - Exception from Mailbox.indexItemList
com.zimbra.common.service.ServiceException: system failure: Temporary indexing exception
ExceptionId:ReIndex-1:1306268097859:6fa9625ba67986ef
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248)
at com.zimbra.cs.mailbox.IndexHelper.indexItemList(IndexHelper.java:851)
at com.zimbra.cs.mailbox.IndexHelper.indexDeferredItemsInternal(IndexHelper.java:361)
at com.zimbra.cs.mailbox.IndexHelper.indexDeferredItems(IndexHelper.java:278)
at com.zimbra.cs.mailbox.IndexHelper.access$500(IndexHelper.java:52)
at com.zimbra.cs.mailbox.IndexHelper$ReIndexTask.reIndex(IndexHelper.java:489)
at com.zimbra.cs.mailbox.IndexHelper$ReIndexTask.run(IndexHelper.java:420)
at com.zimbra.common.util.ThreadPool$CountedTask.run(ThreadPool.java:136)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:662)
Caused by: com.zimbra.cs.mailbox.MailItem$TemporaryIndexingException
at com.zimbra.cs.mailbox.Message.generateIndexData(Message.java:1091)
at com.zimbra.cs.mailbox.IndexHelper.indexItemList(IndexHelper.java:844)
... 9 more
2011-05-24 16:14:57,859 INFO [ReIndex-1] [name=user@domain.com;mid=4;] mailbox - Deferred Indexing: submitted 229 items in 8290ms (27.62/sec). (0 items failed to index). IndexDeferredCount now at 14842 NumNotSubmitted= 14817
2011-05-24 16:14:57,859 INFO [ReIndex-1] [name=user@domain.com;mid=4;] indexadd - Temporary error generating index data for item ID: 887. Indexing will be retried
com.zimbra.cs.mailbox.MailItem$TemporaryIndexingException
at com.zimbra.cs.mailbox.Message.generateIndexData(Message.java:1091)
at com.zimbra.cs.mailbox.IndexHelper.indexItemList(IndexHelper.java:844)
at com.zimbra.cs.mailbox.IndexHelper.indexDeferredItemsInternal(IndexHelper.java:361)
at com.zimbra.cs.mailbox.IndexHelper.indexDeferredItems(IndexHelper.java:278)
at com.zimbra.cs.mailbox.IndexHelper.access$500(IndexHelper.java:52)
at com.zimbra.cs.mailbox.IndexHelper$ReIndexTask.reIndex(IndexHelper.java:489)
at com.zimbra.cs.mailbox.IndexHelper$ReIndexTask.run(IndexHelper.java:420)
at com.zimbra.common.util.ThreadPool$CountedTask.run(ThreadPool.java:136)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:662)
2011-05-24 16:14:57,859 INFO [ReIndex-1] [name=user@domain.com;mid=4;] mailbox - Exception from Mailbox.indexItemList
com.zimbra.common.service.ServiceException: system failure: Temporary indexing exception
ExceptionId:ReIndex-1:1306268097859:6fa9625ba67986ef
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248)
at com.zimbra.cs.mailbox.IndexHelper.indexItemList(IndexHelper.java:851)
at com.zimbra.cs.mailbox.IndexHelper.indexDeferredItemsInternal(IndexHelper.java:361)
at com.zimbra.cs.mailbox.IndexHelper.indexDeferredItems(IndexHelper.java:278)
at com.zimbra.cs.mailbox.IndexHelper.access$500(IndexHelper.java:52)
at com.zimbra.cs.mailbox.IndexHelper$ReIndexTask.reIndex(IndexHelper.java:489)
at com.zimbra.cs.mailbox.IndexHelper$ReIndexTask.run(IndexHelper.java:420)
at com.zimbra.common.util.ThreadPool$CountedTask.run(ThreadPool.java:136)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:662)
Caused by: com.zimbra.cs.mailbox.MailItem$TemporaryIndexingException
at com.zimbra.cs.mailbox.Message.generateIndexData(Message.java:1091)
at com.zimbra.cs.mailbox.IndexHelper.indexItemList(IndexHelper.java:844)
... 9 more
2011-05-24 16:14:57,859 INFO [ReIndex-1] [name=user@domain.com;mid=4;] mailbox - Deferred Indexing: submitted 229 items in 8290ms (27.62/sec). (0 items failed to index). IndexDeferredCount now at 14842 NumNotSubmitted= 14817