[SOLVED] Problem with Client search results

mcevoys · Post by **mcevoys** » Sun Apr 24, 2011 4:24 pm

Running ZCS 7.01NE 32 bit.
For the past few weeks, one of my users has had issues with email searches...searches return no results, or results unrelated to the search.
Searching for a verifiable email (I can find it in the inbox) by one of the more unique words in the body fail to return that email in search results (if it returns any).
I have reindexed the users mailbox, with no change.
Any ideas?

mcevoys · Post by **mcevoys** » Tue Apr 26, 2011 5:21 pm

Anyone have some ideas?

xeon · Post by **xeon** » Tue Apr 26, 2011 7:02 pm

Using the web client search?

mcevoys · Post by **mcevoys** » Tue Apr 26, 2011 9:24 pm

>>Using the web client search?
Yes

mcevoys · Post by **mcevoys** » Fri Apr 29, 2011 5:33 pm

So no ideas?

mcevoys · Post by **mcevoys** » Mon May 16, 2011 3:51 pm

Upgraded to 7.10NE...search is still broken, forums still silent.

15631jasonm · Post by **15631jasonm** » Tue May 17, 2011 11:53 am

I just had a client report in with similar issues. I am going to try to reindex that mailbox this afternoon and see if that helps.

mcevoys · Post by **mcevoys** » Thu May 19, 2011 8:01 am

Reindexing didn't help....still not resolved.

mcevoys · Post by **mcevoys** » Thu May 19, 2011 8:05 am

If mailbox size/quantity are a factor, she has
~14,900 messages
When I go to reindex, it counts off the first 188, then says reindex complete (takes about 15 seconds)
Anyone know how to completely delete the index and recreate?

mcevoys · Post by **mcevoys** » Thu May 19, 2011 5:05 pm

>>Anyone know how to completely delete the index and recreate?
anyone?