DailyMail Report with messages with no data size

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Kidoucorp
Posts: 40
Joined: Sat Sep 13, 2014 1:24 am

DailyMail Report with messages with no data size

Post by Kidoucorp »

Hello,
Since a few days, I'm getting a lot of "Messages with no data size" in the Daily Mail Report, and theses mail are not counted in the sent/received emails.
I tried to search, but didn't found anything revelant.


Messages with no size data

--------------------------

001FD5E3148 ssonnt@domain.com

0021C5E32E9 adute@domain.com

006385E3281 kblabod@domain.com

0081B5E31C2 rlenry@domain.com

009475D4E07 dbi@domainain.com

0095A5E33B8 llespier@domain.com

00A3F5E32D5 phleayer@domain.com

00A4A5E338E rlenry@domain.com

00DB75DB07F jlmond@domain.com

00FF85E32FF jsilva@domain.com


What could I do ??
Kidoucorp
Posts: 40
Joined: Sat Sep 13, 2014 1:24 am

DailyMail Report with messages with no data size

Post by Kidoucorp »

Nobody having this problem ??
rsaeks
Advanced member
Advanced member
Posts: 53
Joined: Sat Sep 13, 2014 3:03 am
ZCS/ZD Version: Release 8.8.11_GA_3737.RHEL7_64_201

Re: DailyMail Report with messages with no data size

Post by rsaeks »

We are experiencing the same issue as well on 8.6.0 NE Patch 7
ntmoin
Posts: 1
Joined: Thu Jan 20, 2022 6:33 am

Re: DailyMail Report with messages with no data size

Post by ntmoin »

Hi, we are experiencing the same issue. And for sure those recipients are not getting email. We need to know what is the fact for not delivering emails to those addresses. If we trace the zmmsgtrace in that case against those email recipients message ID: unknown !!! As example__
----------------------------------------------------------------------------------------------------------------------
Message ID '[unknown:000B814C2303:bulkmail]'
unknown -->
XXX@GMAIL.COM
Recipient XXX@GMAIL.COM
Jan 19 17:35:45 - bulkmail --> gmail-smtp-in.l.google.com:25 (74.125.24.27:25) status sent
----------------------------------------------------------------------------------------------------------------------
Note: Our Zimbra Version: Release 8.8.15_GA_3869.RHEL7_64_20190917004220 RHEL7_64 FOSS edition, Patch 8.8.15_P27.

>>> Waiting for resolution.
grantntourbus
Posts: 16
Joined: Thu Jul 18, 2019 7:30 pm

Re: DailyMail Report with messages with no data size

Post by grantntourbus »

We are seeing this issue as well, when doing a bulk email mailout, but also occasionally even with messages sent locally.

Messages with no size data
--------------------------
022D69C0A0C sorischuk@domain.com
023709C09B8 selmat365@domain.com
02E8A9C09FB rrlorders@domain.com

Does anyone have any information about why this happens or how to resolve this?
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