Ubuntu Upgrade, Perl Version Broke ZImbra

juhenriquez1 · Post by **juhenriquez1** » Fri Sep 26, 2014 6:34 am

Kind of in a bind here, since I heard about the bash bugs last night I decided on upgrading all off my server, not just the packages but the complete OS, it worked fine on all my servers, except my mail server, which was running Ubuntu 12.04 and I upgrade to 14.04. Everything seem running correctly but when I try to get the Zimbra service running I get the Following:

Perl API version v5.14.0 of Socket does not match v5.18.0 at /usr/share/perl/5.18/XSLoader.pm line 92. Compilation failed in require at /usr/lib/perl/5.18/Sys/Syslog.pm line 10. BEGIN failed--compilation aborted at /usr/lib/perl/5.18/Sys/Syslog.pm line 10. Compilation failed in require at /opt/zimbra/zimbramon/lib/Zimbra/Mon/Logger.pm line 21. BEGIN failed--compilation aborted at /opt/zimbra/zimbramon/lib/Zimbra/Mon/Logger.pm line 21. Compilation failed in require at /opt/zimbra/bin/zmcontrol line 27. BEGIN failed--compilation aborted at /opt/zimbra/bin/zmcontrol line 27.

I was kind of guessing it was problems with my Perl Version, So I downloaded perlbrew, but when I try to change the version from 5.18.0 to 5.14.0 I get the following:

Perl API version v5.14.0 of List::Util does not match v5.18.0 at /usr/share/perl/5.18/XSLoader.pm line 92. Compilation failed in require at /usr/local/share/perl/5.18.2/App/perlbrew.pm line 22. BEGIN failed--compilation aborted at /usr/local/share/perl/5.18.2/App/perlbrew.pm line 22. Compilation failed in require at /usr/local/bin/perlbrew line 6. BEGIN failed--compilation aborted at /usr/local/bin/perlbrew line 6.

Can't see my Zimbra Version, cause from zmcontrol -v I get the following:

Perl API version v5.14.0 of Socket does not match v5.18.0 at /usr/share/perl/5.18/XSLoader.pm line 92. Compilation failed in require at /usr/lib/perl/5.18/Sys/Syslog.pm line 10. BEGIN failed--compilation aborted at /usr/lib/perl/5.18/Sys/Syslog.pm line 10. Compilation failed in require at /opt/zimbra/zimbramon/lib/Zimbra/Mon/Logger.pm line 21. BEGIN failed--compilation aborted at /opt/zimbra/zimbramon/lib/Zimbra/Mon/Logger.pm line 21. Compilation failed in require at /opt/zimbra/bin/zmcontrol line 27. BEGIN failed--compilation aborted at /opt/zimbra/bin/zmcontrol line 27.

Quite the large bind for me, any help would be appreciated.

jorgedlcruz · Post by **jorgedlcruz** » Fri Sep 26, 2014 7:54 am

Hi juhenriquez1,
Other member of the Forum writes a workaround, take a look and I hope that will works smooth for you - https://community.zimbra.com/zforums914 ... 13#1400613
Best regards

Post by **tonster** » Fri Sep 26, 2014 6:15 pm

You don't specify what version you're running, but you can't simply upgrade the version of the OS without also downloading and installing the binaries of ZCS for that version. Each version of ZCS is compiled specifically for the OS which it's to be installed on. If you were running Ubuntu 12 I hope you were also running ZCS 8.5 or you're going to have a mess on your hands, as only ZCS 8.5 supports Ubuntu 14.

cppetrie · Post by **cppetrie** » Thu Dec 25, 2014 11:52 pm

You need to install zimbra using the package for Ubuntu 14.04. This will fix the Perl issue. If you're already running Zimbra 8.6, running the 14.04 install for 8.6 will cause this same error with Perl versions due to some upgrade checks that are run. The workaround is to run the install script with the --skip-upgrade-check option to disable the checks that cause the problem.
./install.sh --skip-upgrade-check
You should also skip the mail database integrity check as it uses an existing script from the 12.04 installation on your system to perform the check (which will fail in this scenario). This fixed my issue and got me running Zimbra v8.6 on Ubuntu 14.04 after having upgraded from Zimbra v8.6 on Ubuntu 12.04.
Hope it helps!

jorgedlcruz · Post by **jorgedlcruz** » Mon Dec 29, 2014 1:34 pm

Hi juhenriquez1,

Did this answer from cppetrie helps you?

Best regards

juresimsic · Post by **juresimsic** » Mon Jan 12, 2015 2:56 pm

Hi Jorge,

the above link is unfortunately broken now..

Cheers

Jure

juresimsic · Post by **juresimsic** » Mon Jan 12, 2015 3:00 pm

Thanks cppettrie,

this helped me though as I understand it shouldn't have happened in the first place as I was upgrading from ZCS 8.6.0 on ubu12LTS, upgraded ubu to 14LTS so it was zcs 8.6.0 to 8.6.0 upgrade.. But hey, life would be boring otherwise

Cheers,

Jure

metux · Post by **metux** » Sat Feb 21, 2015 6:56 am

Such things happen if comlex software isn't properly packaged for the target distro ...