Hi All,
Users of chrome browser are getting error message as follows when using zimbra web client. There session times out. The user needs to login and logout again. Whereas users using firefox and IE and able to login and use zimbra webmail client without any issue
Cannot connect to server. method: BatchRequest msg: Cannot connect to server. code: EMPTY_RESPONSE
Any solution to this would be of great help.
EMPTY_RESPONSE while using chrome browser
- jorgedlcruz
- Zimbra Alumni
- Posts: 2782
- Joined: Thu May 22, 2014 4:47 pm
EMPTY_RESPONSE while using chrome browser
Hi,
What version of ZCS are you running for?
Best regards
What version of ZCS are you running for?
Best regards
EMPTY_RESPONSE while using chrome browser
Hi,
we are running zcs open source 8.0.7.
Regards,
we are running zcs open source 8.0.7.
Regards,
- jorgedlcruz
- Zimbra Alumni
- Posts: 2782
- Joined: Thu May 22, 2014 4:47 pm
EMPTY_RESPONSE while using chrome browser
Hi addaganti,
What errors are you facing in the mailbox.log? Let us know.
Best regards
What errors are you facing in the mailbox.log? Let us know.
Best regards
EMPTY_RESPONSE while using chrome browser
Hi Jorge,
Please find the mailbox.log of the user who is facing this problem while using chrome. Iam also using chrome but i am not getting this error message. Once refreshed user is able to access without logging in.
ua=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - SearchRequest elapsed=3
2015-09-07 11:19:16,669 INFO [qtp2040164966-49214:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 11:24:17,693 INFO [qtp2040164966-49664:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 11:29:18,689 INFO [qtp2040164966-49823:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 11:34:19,709 INFO [qtp2040164966-49952:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 11:39:20,694 INFO [qtp2040164966-50335:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=1
2015-09-07 11:44:21,851 INFO [qtp2040164966-50614:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 11:49:22,673 INFO [qtp2040164966-50881:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 11:54:23,670 INFO [qtp2040164966-51129:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 11:59:24,691 INFO [qtp2040164966-51376:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 12:04:25,684 INFO [qtp2040164966-51562:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 12:09:27,956 INFO [qtp2040164966-51783:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=1
2015-09-07 12:09:47,186 INFO [qtp2040164966-51795:https://192.168.1.4:443/service/soap/SearchRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;
ua=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - SearchRequest elapsed=136
2015-09-07 12:09:48,248 INFO [qtp2040164966-51790:https://192.168.1.4:443/service/soap/SearchRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;
ua=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - SearchRequest elapsed=48
2015-09-07 12:14:48,664 INFO [qtp2040164966-52065:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 12:19:49,677 INFO [qtp2040164966-140:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;ip=192.168.1.101;] index - Ope
nLuceneIndex impl=NIOFSDirectory,dir=/opt/zimbra/index/0/1840/index/0
Regards,
Please find the mailbox.log of the user who is facing this problem while using chrome. Iam also using chrome but i am not getting this error message. Once refreshed user is able to access without logging in.
ua=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - SearchRequest elapsed=3
2015-09-07 11:19:16,669 INFO [qtp2040164966-49214:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 11:24:17,693 INFO [qtp2040164966-49664:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 11:29:18,689 INFO [qtp2040164966-49823:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 11:34:19,709 INFO [qtp2040164966-49952:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 11:39:20,694 INFO [qtp2040164966-50335:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=1
2015-09-07 11:44:21,851 INFO [qtp2040164966-50614:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 11:49:22,673 INFO [qtp2040164966-50881:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 11:54:23,670 INFO [qtp2040164966-51129:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 11:59:24,691 INFO [qtp2040164966-51376:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 12:04:25,684 INFO [qtp2040164966-51562:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 12:09:27,956 INFO [qtp2040164966-51783:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=1
2015-09-07 12:09:47,186 INFO [qtp2040164966-51795:https://192.168.1.4:443/service/soap/SearchRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;
ua=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - SearchRequest elapsed=136
2015-09-07 12:09:48,248 INFO [qtp2040164966-51790:https://192.168.1.4:443/service/soap/SearchRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;
ua=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - SearchRequest elapsed=48
2015-09-07 12:14:48,664 INFO [qtp2040164966-52065:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-07 12:19:49,677 INFO [qtp2040164966-140:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;ip=192.168.1.101;] index - Ope
nLuceneIndex impl=NIOFSDirectory,dir=/opt/zimbra/index/0/1840/index/0
Regards,
EMPTY_RESPONSE while using chrome browser
Today's Log
2015-09-08 08:16:44,161 INFO [MailboxPurge] [name=sreekanth@ccmb.res.in;mid=1840;] purge - Purging messages.
2015-09-08 09:35:25,665 INFO [qtp2040164966-20751:http://127.0.0.1:80/service/soap/AuthRequest] [name=sreekanth@ccmb.res.in;oip=192.168.1.101;ua=zclient/8.0
.7_GA_6021;] soap - AuthRequest elapsed=2
2015-09-08 09:35:25,673 INFO [qtp2040164966-20756:http://127.0.0.1:80/service/soap/GetInfoRequest] [name=sreekanth@ccmb.res.in;mid=1840;oip=192.168.1.101;ua
=zclient/8.0.7_GA_6021;] soap - GetInfoRequest elapsed=4
2015-09-08 09:35:25,685 INFO [qtp2040164966-20751:http://127.0.0.1:80/service/soap/GetAva ... lesRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=127.0
.0.1;ua=ZCS/8.0.7_GA_6037;] soap - GetAvailableLocalesRequest elapsed=4
2015-09-08 09:35:25,708 INFO [qtp2040164966-20756:http://127.0.0.1:80/service/soap/AuthRequest] [name=sreekanth@ccmb.res.in;oip=192.168.1.101;ua=zclient/8.0
.7_GA_6021;] soap - AuthRequest elapsed=1
2015-09-08 09:35:25,713 INFO [qtp2040164966-20751:http://127.0.0.1:80/service/soap/GetFolderRequest] [name=sreekanth@ccmb.res.in;mid=1840;oip=192.168.1.101;
ua=zclient/8.0.7_GA_6021;] soap - GetFolderRequest elapsed=0
2015-09-08 09:35:25,717 INFO [qtp2040164966-20756:http://127.0.0.1:80/service/soap/BatchRequest] [name=sreekanth@ccmb.res.in;mid=1840;oip=192.168.1.101;ua=Z
CS/8.0.7_GA_6037;] soap - BatchRequest
2015-09-08 09:35:25,723 INFO [qtp2040164966-20756:http://127.0.0.1:80/service/soap/BatchRequest] [name=sreekanth@ccmb.res.in;mid=1840;oip=192.168.1.101;ua=Z
CS/8.0.7_GA_6037;] soap - (batch) GetInfoRequest elapsed=6
2015-09-08 09:35:25,780 INFO [qtp2040164966-20756:http://127.0.0.1:80/service/soap/BatchRequest] [name=sreekanth@ccmb.res.in;mid=1840;oip=192.168.1.101;ua=Z
CS/8.0.7_GA_6037;] soap - (batch) SearchRequest elapsed=57
2015-09-08 09:35:26,033 INFO [qtp2040164966-20756:https://192.168.1.4:443/service/soap/BatchRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;u
a=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - BatchRequest
2015-09-08 09:35:26,036 INFO [qtp2040164966-20760:https://192.168.1.4:443/service/soap/BatchRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;u
a=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - BatchRequest
2015-09-08 09:35:26,036 INFO [qtp2040164966-20756:https://192.168.1.4:443/service/soap/BatchRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;u
a=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - (batch) DiscoverRightsRequest elapsed=3
2015-09-08 09:35:26,038 INFO [qtp2040164966-20760:https://192.168.1.4:443/service/soap/BatchRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;u
a=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - (batch) GetMailboxMetadataRequest elapsed=2
2015-09-08 09:35:31,951 INFO [qtp2040164966-20759:https://192.168.1.4:443/service/soap/GetMiniCalRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.
101;ua=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - GetMiniCalRequest elapsed=0
2015-09-08 09:35:36,929 INFO [qtp2040164966-20759:https://192.168.1.4:443/service/soap/SearchRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;
ua=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - SearchRequest elapsed=1
2015-09-08 09:35:36,954 INFO [qtp2040164966-20751:https://192.168.1.4:443/service/soap/SearchRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;
ua=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - SearchRequest elapsed=2
2015-09-08 09:40:37,980 INFO [qtp2040164966-20857:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-08 09:45:38,958 INFO [qtp2040164966-20959:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-08 09:50:39,977 INFO [qtp2040164966-21070:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-08 09:55:40,974 INFO [qtp2040164966-21165:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=1
2015-09-08 09:59:59,305 INFO [qtp2040164966-21255:https://192.168.1.4:443/service/soap/SearchRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;
ua=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - SearchRequest elapsed=151
2015-09-08 08:16:44,161 INFO [MailboxPurge] [name=sreekanth@ccmb.res.in;mid=1840;] purge - Purging messages.
2015-09-08 09:35:25,665 INFO [qtp2040164966-20751:http://127.0.0.1:80/service/soap/AuthRequest] [name=sreekanth@ccmb.res.in;oip=192.168.1.101;ua=zclient/8.0
.7_GA_6021;] soap - AuthRequest elapsed=2
2015-09-08 09:35:25,673 INFO [qtp2040164966-20756:http://127.0.0.1:80/service/soap/GetInfoRequest] [name=sreekanth@ccmb.res.in;mid=1840;oip=192.168.1.101;ua
=zclient/8.0.7_GA_6021;] soap - GetInfoRequest elapsed=4
2015-09-08 09:35:25,685 INFO [qtp2040164966-20751:http://127.0.0.1:80/service/soap/GetAva ... lesRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=127.0
.0.1;ua=ZCS/8.0.7_GA_6037;] soap - GetAvailableLocalesRequest elapsed=4
2015-09-08 09:35:25,708 INFO [qtp2040164966-20756:http://127.0.0.1:80/service/soap/AuthRequest] [name=sreekanth@ccmb.res.in;oip=192.168.1.101;ua=zclient/8.0
.7_GA_6021;] soap - AuthRequest elapsed=1
2015-09-08 09:35:25,713 INFO [qtp2040164966-20751:http://127.0.0.1:80/service/soap/GetFolderRequest] [name=sreekanth@ccmb.res.in;mid=1840;oip=192.168.1.101;
ua=zclient/8.0.7_GA_6021;] soap - GetFolderRequest elapsed=0
2015-09-08 09:35:25,717 INFO [qtp2040164966-20756:http://127.0.0.1:80/service/soap/BatchRequest] [name=sreekanth@ccmb.res.in;mid=1840;oip=192.168.1.101;ua=Z
CS/8.0.7_GA_6037;] soap - BatchRequest
2015-09-08 09:35:25,723 INFO [qtp2040164966-20756:http://127.0.0.1:80/service/soap/BatchRequest] [name=sreekanth@ccmb.res.in;mid=1840;oip=192.168.1.101;ua=Z
CS/8.0.7_GA_6037;] soap - (batch) GetInfoRequest elapsed=6
2015-09-08 09:35:25,780 INFO [qtp2040164966-20756:http://127.0.0.1:80/service/soap/BatchRequest] [name=sreekanth@ccmb.res.in;mid=1840;oip=192.168.1.101;ua=Z
CS/8.0.7_GA_6037;] soap - (batch) SearchRequest elapsed=57
2015-09-08 09:35:26,033 INFO [qtp2040164966-20756:https://192.168.1.4:443/service/soap/BatchRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;u
a=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - BatchRequest
2015-09-08 09:35:26,036 INFO [qtp2040164966-20760:https://192.168.1.4:443/service/soap/BatchRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;u
a=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - BatchRequest
2015-09-08 09:35:26,036 INFO [qtp2040164966-20756:https://192.168.1.4:443/service/soap/BatchRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;u
a=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - (batch) DiscoverRightsRequest elapsed=3
2015-09-08 09:35:26,038 INFO [qtp2040164966-20760:https://192.168.1.4:443/service/soap/BatchRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;u
a=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - (batch) GetMailboxMetadataRequest elapsed=2
2015-09-08 09:35:31,951 INFO [qtp2040164966-20759:https://192.168.1.4:443/service/soap/GetMiniCalRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.
101;ua=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - GetMiniCalRequest elapsed=0
2015-09-08 09:35:36,929 INFO [qtp2040164966-20759:https://192.168.1.4:443/service/soap/SearchRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;
ua=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - SearchRequest elapsed=1
2015-09-08 09:35:36,954 INFO [qtp2040164966-20751:https://192.168.1.4:443/service/soap/SearchRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;
ua=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - SearchRequest elapsed=2
2015-09-08 09:40:37,980 INFO [qtp2040164966-20857:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-08 09:45:38,958 INFO [qtp2040164966-20959:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-08 09:50:39,977 INFO [qtp2040164966-21070:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=0
2015-09-08 09:55:40,974 INFO [qtp2040164966-21165:https://192.168.1.4:443/service/soap/NoOpRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;ua
=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - NoOpRequest elapsed=1
2015-09-08 09:59:59,305 INFO [qtp2040164966-21255:https://192.168.1.4:443/service/soap/SearchRequest] [name=sreekanth@ccmb.res.in;mid=1840;ip=192.168.1.101;
ua=ZimbraWebClient - GC45 (Win)/8.0.7_GA_6021;] soap - SearchRequest elapsed=151
EMPTY_RESPONSE while using chrome browser
Hi Jorge,
I too got this error today just now.
Cannot connect to server.
method: SearchRequest
msg: Cannot connect to server.
code: EMPTY_RESPONSE
mailbox.log
----------------------------------------------------------------
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:16:25,920 INFO [qtp2040164966-21663:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:17:30,918 INFO [qtp2040164966-21808:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:18:35,917 INFO [qtp2040164966-21878:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:19:20,917 INFO [qtp2040164966-21877:https://192.168.1.4:443/service/soap/SyncRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.101;ua=Zimb
ra Desktop/7.2.5_12038_Windows;] soap - SyncRequest elapsed=0
2015-09-08 10:19:20,931 INFO [qtp2040164966-21879:https://192.168.1.4:443/service/soap/SyncRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.101;ua=Zimb
ra Desktop/7.2.5_12038_Windows;] soap - SyncRequest elapsed=1
2015-09-08 10:19:40,921 INFO [qtp2040164966-21969:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=1
2015-09-08 10:20:45,916 INFO [qtp2040164966-22010:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=1
2015-09-08 10:21:50,915 INFO [qtp2040164966-22070:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:22:55,914 INFO [qtp2040164966-21970:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:24:00,913 INFO [qtp2040164966-22155:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:25:05,913 INFO [qtp2040164966-22143:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=1
2015-09-08 10:26:10,914 INFO [qtp2040164966-22259:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=1
2015-09-08 10:27:15,912 INFO [qtp2040164966-22300:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:28:20,910 INFO [qtp2040164966-22304:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:29:30,910 INFO [qtp2040164966-22426:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:30:35,959 INFO [qtp2040164966-22464:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=1
2015-09-08 10:31:40,958 INFO [qtp2040164966-22550:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=1
2015-09-08 10:32:45,957 INFO [qtp2040164966-22537:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:33:50,956 INFO [qtp2040164966-22628:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:34:55,956 INFO [qtp2040164966-22587:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:36:00,956 INFO [qtp2040164966-22681:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
----------------------------------------
Regards,
I too got this error today just now.
Cannot connect to server.
method: SearchRequest
msg: Cannot connect to server.
code: EMPTY_RESPONSE
mailbox.log
----------------------------------------------------------------
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:16:25,920 INFO [qtp2040164966-21663:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:17:30,918 INFO [qtp2040164966-21808:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:18:35,917 INFO [qtp2040164966-21878:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:19:20,917 INFO [qtp2040164966-21877:https://192.168.1.4:443/service/soap/SyncRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.101;ua=Zimb
ra Desktop/7.2.5_12038_Windows;] soap - SyncRequest elapsed=0
2015-09-08 10:19:20,931 INFO [qtp2040164966-21879:https://192.168.1.4:443/service/soap/SyncRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.101;ua=Zimb
ra Desktop/7.2.5_12038_Windows;] soap - SyncRequest elapsed=1
2015-09-08 10:19:40,921 INFO [qtp2040164966-21969:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=1
2015-09-08 10:20:45,916 INFO [qtp2040164966-22010:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=1
2015-09-08 10:21:50,915 INFO [qtp2040164966-22070:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:22:55,914 INFO [qtp2040164966-21970:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:24:00,913 INFO [qtp2040164966-22155:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:25:05,913 INFO [qtp2040164966-22143:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=1
2015-09-08 10:26:10,914 INFO [qtp2040164966-22259:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=1
2015-09-08 10:27:15,912 INFO [qtp2040164966-22300:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:28:20,910 INFO [qtp2040164966-22304:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:29:30,910 INFO [qtp2040164966-22426:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:30:35,959 INFO [qtp2040164966-22464:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=1
2015-09-08 10:31:40,958 INFO [qtp2040164966-22550:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=1
2015-09-08 10:32:45,957 INFO [qtp2040164966-22537:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:33:50,956 INFO [qtp2040164966-22628:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:34:55,956 INFO [qtp2040164966-22587:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
2015-09-08 10:36:00,956 INFO [qtp2040164966-22681:https://192.168.1.4:443/service/soap/Cr ... SetRequest] [name=padma@ccmb.res.in;mid=655;ip=192.168.1.10
1;ua=Zimbra Desktop/7.2.5_12038_Windows;] soap - CreateWaitSetRequest elapsed=0
----------------------------------------
Regards,
EMPTY_RESPONSE while using chrome browser
I have same problem with chrome and 8.6.0 GA. Any fix?
-
- Posts: 1
- Joined: Tue Aug 24, 2021 6:49 am
- ZCS/ZD Version: Release 8.8.15.GA.3869.UBUNTU18.64
Re: EMPTY_RESPONSE while using chrome browser
Hello. I'm facing the same issue as stated before. It all started when I re-enabled TLSv1 for some old laptops. After that ZimbraAdmin console started showing this error from Chrome every now and then. Also the service list, queue length and active session show loading on the home page. Any help, please.