Showing Contacts with null values after Migration of Accounts

[spacehill]

Hi all,

after Migrating an account with the Export Feautre from ZImbra 8.6 to another server with 8.7 the autocompletion of recipients is somehow broken:

all contacts that are shown in the autocomplete dropdown are titled with null


if i execute an autocomplete search via command line the names are listed correctly:



Resetting the Ranking (zmsoap -z -m user@domain.com RankingActionRequest/action @op=reset) and flushing the cache (zmprov fc account USERNAME@DOMAIN.COM) did not help.

Does anyone have a solution for that problem?

Thanks in advance

[DualBoot]

Do the contact show a display name in the contact card (set in the contact folder), and is there the fisrt name set ?

[spacehill]

Well, the user itself does not have any contact in his own contacs folder, he just have a shared contact folder from another user in zimbra.

Those contacts are well maintained, so first name and last name is always filled.

[rus@rainor.ru]

Treated this way! You go to your account settings -> contacts. And remove the check mark from the "Include addresses in shared contacts".

[rus@rainor.ru]

Yes, just weird! Now when typing the recipient's address is not visible if there is an alias.

[rus@rainor.ru]

Probably still a problem in this version with autocomplete options. Strange behavior of these parameters.

[rwebb616]

I am experiencing this same issue although mine is slightly different in that not all contacts are showing the "null".

I did a migration from a Desknow server to Zimbra 8.7.0_GA_1659

I am not able to uncheck that option under contacts because the users need the auto complete to work against the company shared contacts. It is seemingly random who shows up as null.

I went in using the "to" button and went to the contact itself and chose it and then it appears correctly. Then after that it will show in the auto complete properly but I'm not sure if it will stay that way.

Thanks in advance!
Rich

[rwebb616]

Does anyone have a solution to this? Does 8.7.2 fix this issue? My customer who is experiencing this is getting frustrated with it. It's really only a display issue but it's annoying either way.

So this is something that started happening with 8.7?

Rich

[rwebb616]

Nevermind - this apparently was fixed in 8.7.1: https://bugzilla.zimbra.com/show_bug.cgi?id=106101

THANKS!
Rich