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Message: system failure: exception during auth {RemoteManager: mail.MYDOMAINNAME.net->zimbra@mail.MYDOMAINNAME.net:22} Error code: service.FAILURE Method: [unknown] Details:soap:Receiver
Upon doing some research on this issue, I found: https://wiki.zimbra.com/wiki/Mail_Queue_Monitoring
Per the Wiki, I have tried to fix permissions, I have tried to regenerate/redeploy the ssh keys, however when I try to run the test SSH command: ssh -i .ssh/zimbra_identity -o strictHostKeyChecking=no zimbra@mail.MYDOMAINNAME.net it asks for a password (I am using my actual domain name, it is once again redacted for this post)
Per the wiki, I should not be prompted for a password so here's where my issue lies. I am running sshd on port 22, my Zimbra hostname matches my server's hostname.
While checking for my Zimbra account in /etc/shadow, it shows: zimbra:!:::::
Per the wiki, I ran usermod -U zimbra which gave the following message:
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usermod: unlocking the user's password would result in a passwordless account.
You should set a password with usermod -p to unlock this user's password.
The wiki recommends disabling SELinux but I don't use SELinux (/etc/selinux/config does not exist)
Anyone have any ideas on what I am missing? It seems the issue is my SSH keys aren't working and running zmsshkeygen and zmupdateauthkeys as the zimbra user did not seem to help.
Any help is appreciated.