Some outgoing recipients seeing CSS code in their messages from Zimbra users

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chrism
Posts: 2
Joined: Thu Mar 23, 2017 4:50 pm

Some outgoing recipients seeing CSS code in their messages from Zimbra users

Postby chrism » Thu Mar 23, 2017 4:55 pm

Hi all - I have this issue on occasion where a user will reply to an email, and the recipient will see CSS code in their message. The CSS code does not appear in the outgoing message. Here's an example:

From: xxxxxx
Sent: Thursday, recent date
To: xxxxxx
Subject: Re: xxxxxxxx



2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; font-size:11.0pt; font-family:"Calibri","sans-serif";} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {mso-style-priority:99; color:purple; text-decoration:underline;} p.MsoAcetate, li.MsoAcetate, div.MsoAcetate {mso-style-priority:99; mso-style-link:"Balloon Text Char"; margin:0in; margin-bottom:.0001pt; font-size:8.0pt; font-family:"Tahoma","sans-serif";} span.BalloonTextChar {mso-style-name:"Balloon Text Char"; mso-style-priority:99; mso-style-link:"Balloon Text"; font-family:"Tahoma","sans-serif";} span.EmailStyle19 {mso-style-type:personal; font-family:"Calibri","sans-serif"; color:windowtext;} span.EmailStyle20 {mso-style-type:personal; font-family:"Calibri","sans-serif"; color:#1F497D;} span.EmailStyle22 {mso-style-type:personal-reply; font-family:"Calibri","sans-serif"; color:#1F497D;} .MsoChpDefault {mso-style-type:export-only; font-size:10.0pt;} @page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in;} div.WordSection1 {page:WordSection1;} -->

[normal message content]



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chrism
Posts: 2
Joined: Thu Mar 23, 2017 4:50 pm

Re: Some outgoing recipients seeing CSS code in their messages from Zimbra users

Postby chrism » Mon Apr 03, 2017 3:23 pm

Sorry for the bump, but this is still happening on occasion for some of my users...is there anyone who has seen this before? I opened up a ticket with Zimbra last week but still have not heard back.
liverpoolfcfan
Outstanding Member
Outstanding Member
Posts: 919
Joined: Sat Sep 13, 2014 12:47 am

Re: Some outgoing recipients seeing CSS code in their messages from Zimbra users

Postby liverpoolfcfan » Tue Apr 04, 2017 11:53 am

Have you been able to identify any patterns?

What email system did the original email come from?

What email system is the reply being read on?

What client type is the reply being read on?

Does it matter what client type the person uses to view the email?

If you can reproduce it by replying again to one of those emails then, add a cc to the reply and send it to a zimbra user and a gmail user. Does it display correctly for them?
B_M_
Posts: 1
Joined: Mon Sep 04, 2017 6:26 am

Re: Some outgoing recipients seeing CSS code in their messages from Zimbra users

Postby B_M_ » Mon Sep 04, 2017 7:14 am

Same problem here with a very few clients.
I think the mail which is forwarded is originally send using Outlook.
It's read and replied with Zimbra web-client. Tested Chrome and IE.
The mail is forwarded to (i think) an Outlook client.

I will continue testing the next days.
kleversoft
Posts: 5
Joined: Fri Sep 29, 2017 11:55 am

Re: Some outgoing recipients seeing CSS code in their messages from Zimbra users

Postby kleversoft » Fri Sep 29, 2017 11:58 am

same problem

en version: Zimbra 8.7.7_GA_1787



2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:inherit;} @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} @font-face {font-family:"Neo Sans";} p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0cm; margin-bottom:.0001pt; font-size:11.0pt; font-family:"Calibri",sans-serif;} a:link, span.MsoHyperlink {mso-style-priority:99; color :#0563C1; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {mso-style-priority:99; color :#954F72; text-decoration:underline;} p.msonormal0, li.msonormal0, div.msonormal0 {mso-style-name:msonormal; mso-margin-top-alt:auto; margin-right:0cm; mso-margin-bottom-alt:auto; margin-left:0cm; font-size:11.0pt; font-family:"Calibri",sans-serif;} p.msonormal00, li.msonormal00, div.msonormal00 {mso-style-name:msonormal0; mso-margin-top-alt:auto; margin-right:0cm; mso-margin-bottom-alt:auto; margin-left:0cm; font-size:12.0pt; font-family:"Times New Roman",serif;} p.msochpdefault, li.msochpdefault, div.msochpdefault {mso-style-name:msochpdefault; mso-margin-top-alt:auto; margin-right:0cm; mso-margin-bottom-alt:auto; margin-left:0cm; font-size:10.0pt; font-family:"Calibri",sans-serif;} span.estilocorreo18 {mso-style-name:estilocorreo18; font-family:"Calibri",sans-serif; color:windowtext;} span.estilocorreo19 {mso-style-name:estilocorreo19; font-family:"Calibri",sans-serif; color :#1F497D;} span.estilocorreo20 {mso-style-name:estilocorreo20; font-family:"Calibri",sans-serif; color:windowtext;} span.estilocorreo21 {mso-style-name:estilocorreo21; font-family:"Calibri",sans-serif; color :#1F497D;} span.estilocorreo22 {mso-style-name:estilocorreo22; font-family:"Calibri",sans-serif; color :#1F497D;} span.EmailStyle26 {mso-style-type :personal-reply; font-family:"Calibri",sans-serif; color:windowtext;} .MsoChpDefault {mso-style-type:export-only; font-size:10.0pt;} @page WordSection1 {size:612.0pt 792.0pt; margin:70.85pt 3.0cm 70.85pt 3.0cm;} div.WordSection1 {page:WordSection1;} -->
Brunovacaria
Posts: 1
Joined: Wed Nov 22, 2017 10:39 pm

Re: Some outgoing recipients seeing CSS code in their messages from Zimbra users

Postby Brunovacaria » Wed Nov 22, 2017 10:49 pm

I have the same problem until today. Has anyone found a solution?

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