Network service error all across the server
Posted: Wed Apr 05, 2017 2:03 pm
Ok, so, a little backstory. We had a bunch of stuff going on last month or so, the guys that were payed to setup our backup mail server <moderator removed> up a bit, and in the process of setting up our backup server, the main one suddenly stopped working.
After few weeks of "fixing it", they gave us a barely working server, where we can just access accounts (to export them manually), but "the server cant be fixed" and "the only possible solution is to virtualise all your servers, and when we do that we can fix the mail server too".
Im, honestly, not buying this, and, with my limited linux/zimbra knowledge I'd like to try and fix the server by my self.
So, the symptoms.
zmcontrol status is telling me that everything is running ok.
I can log in in most user accounts (we found one where its impossible to login, but lets fix the whole server first), and i can browse trough mail, but when i try to send a mail, i get the following error:
Also, any unread mails, read trough out the session, show up unread next time I log in as given user.
Going trough the admin console, changing most settings give us the following error:
So, can any of you help me, and point me to how to fix the server?
edit: i forgot to add... Incoming and outgoing mails are not working on the server. We can only go trough the data, as if it is static.
After few weeks of "fixing it", they gave us a barely working server, where we can just access accounts (to export them manually), but "the server cant be fixed" and "the only possible solution is to virtualise all your servers, and when we do that we can fix the mail server too".
Im, honestly, not buying this, and, with my limited linux/zimbra knowledge I'd like to try and fix the server by my self.
So, the symptoms.
zmcontrol status is telling me that everything is running ok.
I can log in in most user accounts (we found one where its impossible to login, but lets fix the whole server first), and i can browse trough mail, but when i try to send a mail, i get the following error:
Code: Select all
method: [unknown]
msg: system failure: writing new object of type 5
code: service.FAILURE
detail: soap:Receiver
trace: btpool0-2://192.168.19.50/service/soap/SendMsgRequest:1491399894349:d1fbc9d4d21de4af
request:
Body: {
SendMsgRequest: {
_jsns: "urn:zimbraMail",
m: {
e: [
0: {
a: "dusan.raf@mydomain",
add: "0",
p: "Dusan Raf",
t: "t"
},
1: {
a: "nikola.martinovic@mydomain",
p: "Nikola Martinovic",
t: "f"
}
],
idnt: "967e01bd-9e57-4bfa-89d0-81959cb39f35",
mp: [
0: {
ct: "multipart/alternative",
mp: [
0: {
content: {
_content: "11
Nikola Martinović
"
},
ct: "text/plain"
},
1: {
content: {
_content: ".........."
},
ct: "text/html"
}
]
}
],
su: {
_content: "11"
}
},
suid: 1491399893757
}
},
Header: {
context: {
_jsns: "urn:zimbra",
account: {
_content: "...",
by: "name"
},
authToken: "(removed)",
session: {
_content: 1100,
id: 1100
},
userAgent: {
name: "ZimbraWebClient - GC56 (Win)",
version: "7.1.4_GA_2555"
}
}
}Going trough the admin console, changing most settings give us the following error:
So, can any of you help me, and point me to how to fix the server?
edit: i forgot to add... Incoming and outgoing mails are not working on the server. We can only go trough the data, as if it is static.
