SASL authentication failed; cannot authenticate to server relay.xyz.com[IP..]: generic failure

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tungot
Posts: 1
Joined: Tue May 23, 2017 8:02 am

SASL authentication failed; cannot authenticate to server relay.xyz.com[IP..]: generic failure

Post by tungot »

Hello Everyone,

I'm using Zimbra version 8.6, I have configured to send email via relay server but after config email can not be sent. I configured like this article: http://support.prolateral.com/index.php ... e/View/223

In log file, it say: SASL authentication failed; cannot authenticate to server: generic failure.

Can anyone help me troubleshoot this problem please ?

Thanks in advance.
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