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Need an Answer Please

Posted: Thu Jan 12, 2012 11:39 am
by selliott
I just upgraded our test server. zcs-NETWORK-7.1.3_GA_3346.RHEL5_64 and I can not get the People Search module to pull contact information from the personal/shared Address Book. I get "No Results Found" when I search for someone in the personal/shared address book. It does work for the GAL however. Is there something I need to enable to get it to also search in the personal/shared address book. Our Directors Administrative Assistant is a heavy user of the address book. She manages several shared and personal address books. She was ecstatic about the People Search, until it did not perform the way it was implied. I have posted several threads on this subject and have not received an answer. Is there another alternative to getting questions answers than the forum?

Need an Answer Please

Posted: Thu Jan 12, 2012 11:46 am
by hescominsoon
[quote user="selliott"]I just upgraded our test server. zcs-NETWORK-7.1.3_GA_3346.RHEL5_64 and I can not get the People Search module to pull contact information from the personal/shared Address Book. I get "No Results Found" when I search for someone in the personal/shared address book. It does work for the GAL however. Is there something I need to enable to get it to also search in the personal/shared address book. Our Directors Administrative Assistant is a heavy user of the address book. She manages several shared and personal address books. She was ecstatic about the People Search, until it did not perform the way it was implied. I have posted several threads on this subject and have not received an answer. Is there another alternative to getting questions answers than the forum?[/QUOTE]
bugzilla or pay for support...

Need an Answer Please

Posted: Thu Jan 12, 2012 12:33 pm
by 13445raj
i see in your profile you are using Network Edition..you are entitled for support

if you did not get answer in the fourms..so i assume no one knows the answer ( hard to find a question we cannot asnwer :( )
So email zimbra support and ask them
Raj

Need an Answer Please

Posted: Thu Jan 12, 2012 12:58 pm
by selliott
[quote user="13445raj"]i see in your profile you are using Network Edition..you are entitled for support

if you did not get answer in the fourms..so i assume no one knows the answer ( hard to find a question we cannot asnwer :( )
So email zimbra support and ask them
Raj[/QUOTE]
Thanks. Just submitted a support case.