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angelrengifoc
Posts: 6
Joined: Sun Oct 16, 2016 5:04 pm

No such message

Post by angelrengifoc »

Hello everyone:

I'm running Zimbra 8.7.11 on CentOS 7 with several issues that are hard to diagnose.

One of those issues seem to happen to some end users when they try to move or send a new message (with attachments or images). They got a "No such message" error which matches with a error log (mailbox.log) like this:

Code:mail.NO_SUCH_MSG Arg:(itemId, IID, "7256")
at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH_MSG(MailServiceException.java:219)
at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem.java:1704)
at com.zimbra.cs.db.DbMailItem.getBy(DbMailItem.java:2530)
at com.zimbra.cs.db.DbMailItem.getById(DbMailItem.java:2494)
at com.zimbra.cs.mailbox.MailItem.getById(MailItem.java:1623)
at com.zimbra.cs.mailbox.MailItem.getById(MailItem.java:1619)
...
...
... many more lines

I wasn't able to find a cause nor fix for this problem. Anybody else is experiencing anything similar?

Thanks in advance

P.D: Sorry but I only have screenshots of such errors in spanish that are shown below.

Image
Image
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