Release 8.7.11.GA.1854.UBUNTU14.64 UBUNTU14_64 NETWORK edition.
I have the NE with the license for 2FA (2 Factor Authentication). Following instructions here:
https://wiki.zimbra.com/wiki/Zimbra_Two ... entication
Think it would be good to update instructions so admin knows to restart service after license install with: zmmailboxdctl restart
Anyway, have done all of that, but when attempting to turn 2FA on with my user account, fails at last step when putting in 6 digit code from GAuthenticator app.
I have used the app for years with gmail, and have tried about a dozen times. Don't know where to start looking. Confident I am entering the "unique Key from the Zimbra Web Client" in correctly.
Running ntp on server and time is sync'd.
2fa setup fails at last user step
Re: 2fa setup fails at last user step
I got it working by install the Google Authenticator on a tablet instead of using the app already on my phone. Will it not work if you have gmail account already setup? Has anyone gotten it going with a Zimbra account and gmail account at the same time???
- jorgedlcruz
- Zimbra Alumni
- Posts: 2782
- Joined: Thu May 22, 2014 4:47 pm
Re: 2fa setup fails at last user step
Hello,
Have you checked the logs while configuring the device with the gmail account? I have a google authenticator with a lot of accounts, gmail as well, and it worked for me.
Have you opened a Support ticket as well? So our Engineers can take a deeper look?
Thank you!
Have you checked the logs while configuring the device with the gmail account? I have a google authenticator with a lot of accounts, gmail as well, and it worked for me.
Have you opened a Support ticket as well? So our Engineers can take a deeper look?
Thank you!