554 error Recipient address rejected: Access denied
Posted: Fri Oct 13, 2017 10:53 am
Hi,
i've some problem.
One domain on my zimbra mail server cannot receive email only from another domain, i've this log from zmmsgtrace :
So from this, i've think that the error was that frank@legolasspa.com (that's a user on my mail server) has some problem.
I've check and this email address is real and the syntax is right. i've also whitelisted ment.com but i've still this problem.
what can i check now?
Thanks
i've some problem.
One domain on my zimbra mail server cannot receive email only from another domain, i've this log from zmmsgtrace :
Code: Select all
Message ID '[reject:NOQUEUE:mail]'
john@ment.com -->
frank@legolasspa.com
Recipient frank@legolasspa.com
Oct 13 10:49:17 - mail.ment.com (85.44.32.228) status reject
554 5.7.1 <frank@legolasspa.com>: Recipient address rejected: Access denied
So from this, i've think that the error was that frank@legolasspa.com (that's a user on my mail server) has some problem.
I've check and this email address is real and the syntax is right. i've also whitelisted ment.com but i've still this problem.
what can i check now?
Thanks