phoenix wrote:Is this an email from the outside world? Have you looked in the log files to see if there's any more detail? Is this the only account on that domain that has the problem? Does this domain have valid A & MX records?
yes it's an email from outside world.
on maillog i've found only this :
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Oct 13 12:40:34 mail postfix/smtps/smtpd[9921]: NOQUEUE: reject: RCPT from mail.ment.com[85.44.32.228]: 554 5.7.1 <frank@legolasspa.com>: Recipient address rejected: Access denied; from=<john@ment.com> to=<frank@legolasspa.com> proto=ESMTP helo=<mail.ment.com>
i've this zimbraMTARestriction :
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zimbraMtaRestriction: reject_non_fqdn_sender
zimbraMtaRestriction: reject_invalid_helo_hostname
zimbraMtaRestriction: reject_rbl_client zen.spamhaus.org
zimbraMtaRestriction: reject_rbl_client b.barracudacentral.org
zimbraMtaRestriction: reject_rbl_client bl.spameatingmonkey.net
zimbraMtaRestriction: reject_rbl_client psbl.surriel.com
zimbraMtaRestriction: reject_rbl_client dnsbl.dronebl.org
zimbraMtaRestriction: reject_rhsbl_client dbl.spamhaus.org
zimbraMtaRestriction: reject_rhsbl_client multi.surbl.org
zimbraMtaRestriction: reject_rhsbl_reverse_client dbl.spamhaus.org
zimbraMtaRestriction: reject_rhsbl_sender dbl.spamhaus.org
zimbraMtaRestriction: reject_rhsbl_sender multi.surbl.org
zimbraMtaRestriction: reject_rhsbl_sender rhsbl.sorbs.net
every account of domain legolasspa.com (that's domain inside my server) can't receive from many account from ment.com
i've check already (
http://multirbl.valli.org/lookup/85.44.32.228.html ) if ment.com's IP was on many blacklist but seems clean.
Also DNS records A and MX is ok