hi
mailboxd is crashing out of the blue with no changes on the zimbra configuration.
mailbox Stopped
zmmailboxdctl is not running.
i can start it again with
zmmailboxdctl start
what can I do to find the reason?
Release 7.1.3_GA_3346.UBUNTU8_64 UBUNTU8_64 NETWORK edition, Patch 7.1.3_P1.
mailbox is crashing
mailbox is crashing
what's in /opt/zimbra/log/mailbox.log file?
-
oetiker
- Outstanding Member
- Posts: 276
- Joined: Fri Mar 07, 2014 1:05 pm
- Location: Switzerland
- ZCS/ZD Version: Release 10.0.6.GA.4518.UBUNTU20_64
- Contact:
mailbox is crashing
2012-01-30 10:25:14,804 INFO [btpool0-12://http://www.zimbox.ch/service/soap/Batch ... tchRequest] [name=XX@XX.ch;mid=12;ip=XX.XX.13.162;ua=ZimbraWebClient - GC16 (Win)/7.1.3_GA_3346;] so
ap - (batch) GetMiniCalRequest
2012-01-30 10:25:14,825 INFO [btpool0-1://http://www.zimbox.ch/service/soap/NoOpRequest] [name=XX@XX.ch;mid=12;ip=XX.XX.13.162;ua=ZimbraWebClient - GC16 (Win)/7.1.3_GA_3346;] soap
- NoOpRequest
2012-01-30 10:25:14,873 WARN [btpool0-12://http://www.zimbox.ch/service/soap/Batch ... tchRequest] [name=XX@XX.ch;mid=12;ip=XX.XX.13.162;ua=ZimbraWebClient - GC16 (Win)/7.1.3_GA_3346;] so
ap - unable to create rest url for remote mountpoint
com.zimbra.cs.mailbox.MailServiceException$NoSuchItemException: no such folder id: 2135
ExceptionId:btpool0-12://http://www.zimbox.ch/service/soap/Batch ... 5050789b74
Code:mail.NO_SUCH_FOLDER Arg:(itemId, IID, "2135")
at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH_FOLDER(MailServiceException.java:181)
at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem.java:1305)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:2080)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:2066)
at com.zimbra.cs.mailbox.Mailbox.getFolderById(Mailbox.java:2921)
at com.zimbra.cs.service.UserServlet.getExternalRestUrl(UserServlet.java:388)
at com.zimbra.cs.service.mail.ToXML.encodeMountpoint(ToXML.java:414)
at com.zimbra.cs.service.mail.ToXML.encodeFolder(ToXML.java:197)
at com.zimbra.cs.service.mail.GetFolder.encodeFolderNode(GetFolder.java:109)
at com.zimbra.cs.service.mail.GetFolder.encodeFolderNode(GetFolder.java:114)
at com.zimbra.cs.service.mail.GetFolder.encodeFolderNode(GetFolder.java:103)
at com.zimbra.cs.session.SoapSession.putRefresh(SoapSession.java:990)
at com.zimbra.soap.SoapEngine.generateResponseHeader(SoapEngine.java:517)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:321)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:294)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:215)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725">HttpServlet.service(HttpServlet.java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:814">HttpServlet.service(HttpServlet.java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
2012-01-30 10:25:31,524 FATAL [btpool0-10://mail.horyzon.ch/service/soap/SaveDraftRequest] [name=XX@XX.ch;mid=57;ip=XX.XX.53.219;ua=ZimbraWebClient - FF3.0 (Win)/7.1.3
_GA_3346;] system - handler exception
java.lang.OutOfMemoryError: Java heap space
at java.lang.StringCoding$StringEncoder.encode(StringCoding.java:232)
at java.lang.StringCoding.encode(StringCoding.java:272)
at java.lang.StringCoding.encode(StringCoding.java:284)
at java.lang.String.getBytes(String.java:986)
at com.zimbra.common.mime.shim.JavaMailInternetHeaders.setHeader(JavaMailInternetHeaders.java:138)
at com.zimbra.common.mime.shim.JavaMailMimeBodyPart.setHeader(JavaMailMimeBodyPart.java:671)
at com.zimbra.cs.service.mail.ParseMimeMessage.attachPart(ParseMimeMessage.java:826)
at com.zimbra.cs.service.mail.ParseMimeMessage.handleAttachments(ParseMimeMessage.java:467)
at com.zimbra.cs.service.mail.ParseMimeMessage.parseMimeMsgSoap(ParseMimeMessage.java:362)
at com.zimbra.cs.service.mail.ParseMimeMessage.parseMimeMsgSoap(ParseMimeMessage.java:198)
at com.zimbra.cs.service.mail.SaveDraft.handle(SaveDraft.java:96)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:294)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:215)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725">HttpServlet.service(HttpServlet.java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:814">HttpServlet.service(HttpServlet.java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
ap - (batch) GetMiniCalRequest
2012-01-30 10:25:14,825 INFO [btpool0-1://http://www.zimbox.ch/service/soap/NoOpRequest] [name=XX@XX.ch;mid=12;ip=XX.XX.13.162;ua=ZimbraWebClient - GC16 (Win)/7.1.3_GA_3346;] soap
- NoOpRequest
2012-01-30 10:25:14,873 WARN [btpool0-12://http://www.zimbox.ch/service/soap/Batch ... tchRequest] [name=XX@XX.ch;mid=12;ip=XX.XX.13.162;ua=ZimbraWebClient - GC16 (Win)/7.1.3_GA_3346;] so
ap - unable to create rest url for remote mountpoint
com.zimbra.cs.mailbox.MailServiceException$NoSuchItemException: no such folder id: 2135
ExceptionId:btpool0-12://http://www.zimbox.ch/service/soap/Batch ... 5050789b74
Code:mail.NO_SUCH_FOLDER Arg:(itemId, IID, "2135")
at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH_FOLDER(MailServiceException.java:181)
at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem.java:1305)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:2080)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:2066)
at com.zimbra.cs.mailbox.Mailbox.getFolderById(Mailbox.java:2921)
at com.zimbra.cs.service.UserServlet.getExternalRestUrl(UserServlet.java:388)
at com.zimbra.cs.service.mail.ToXML.encodeMountpoint(ToXML.java:414)
at com.zimbra.cs.service.mail.ToXML.encodeFolder(ToXML.java:197)
at com.zimbra.cs.service.mail.GetFolder.encodeFolderNode(GetFolder.java:109)
at com.zimbra.cs.service.mail.GetFolder.encodeFolderNode(GetFolder.java:114)
at com.zimbra.cs.service.mail.GetFolder.encodeFolderNode(GetFolder.java:103)
at com.zimbra.cs.session.SoapSession.putRefresh(SoapSession.java:990)
at com.zimbra.soap.SoapEngine.generateResponseHeader(SoapEngine.java:517)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:321)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:294)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:215)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725">HttpServlet.service(HttpServlet.java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:814">HttpServlet.service(HttpServlet.java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
2012-01-30 10:25:31,524 FATAL [btpool0-10://mail.horyzon.ch/service/soap/SaveDraftRequest] [name=XX@XX.ch;mid=57;ip=XX.XX.53.219;ua=ZimbraWebClient - FF3.0 (Win)/7.1.3
_GA_3346;] system - handler exception
java.lang.OutOfMemoryError: Java heap space
at java.lang.StringCoding$StringEncoder.encode(StringCoding.java:232)
at java.lang.StringCoding.encode(StringCoding.java:272)
at java.lang.StringCoding.encode(StringCoding.java:284)
at java.lang.String.getBytes(String.java:986)
at com.zimbra.common.mime.shim.JavaMailInternetHeaders.setHeader(JavaMailInternetHeaders.java:138)
at com.zimbra.common.mime.shim.JavaMailMimeBodyPart.setHeader(JavaMailMimeBodyPart.java:671)
at com.zimbra.cs.service.mail.ParseMimeMessage.attachPart(ParseMimeMessage.java:826)
at com.zimbra.cs.service.mail.ParseMimeMessage.handleAttachments(ParseMimeMessage.java:467)
at com.zimbra.cs.service.mail.ParseMimeMessage.parseMimeMsgSoap(ParseMimeMessage.java:362)
at com.zimbra.cs.service.mail.ParseMimeMessage.parseMimeMsgSoap(ParseMimeMessage.java:198)
at com.zimbra.cs.service.mail.SaveDraft.handle(SaveDraft.java:96)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:294)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:215)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725">HttpServlet.service(HttpServlet.java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:814">HttpServlet.service(HttpServlet.java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
-
omegainstitute
- Advanced member
- Posts: 70
- Joined: Fri Sep 12, 2014 10:33 pm
mailbox is crashing
Was there any resolution to this problem? I am starting to have problems with my Zimbra installation and I am seeing a lot of these WARN's in my mailbox.log.
-
oetiker
- Outstanding Member
- Posts: 276
- Joined: Fri Mar 07, 2014 1:05 pm
- Location: Switzerland
- ZCS/ZD Version: Release 10.0.6.GA.4518.UBUNTU20_64
- Contact:
mailbox is crashing
I did upgrade to the latest version. 7.1.4.
-
omegainstitute
- Advanced member
- Posts: 70
- Joined: Fri Sep 12, 2014 10:33 pm
mailbox is crashing
Thanks... I have scheduled an upgrade of my installation tonight. Hopefully that takes care of it 
-
omegainstitute
- Advanced member
- Posts: 70
- Joined: Fri Sep 12, 2014 10:33 pm
mailbox is crashing
I've upgraded to 7.1.4 and I am still seeing a lot of these warnings in my mailbox.log:
2012-02-17 00:00:26,951 WARN [btpool0-643://zimbra.server/service/soap/GetInfoRequest] [name=bryanp@eomega.org;mid=371;ip=192
.168.1.201;ua=ZimbraWebClient - FF3.0 (Win)/7.1.4_GA_2555;] soap - unable to create rest url for remote mountpoint
com.zimbra.cs.mailbox.MailServiceException$NoSuchItemException: no such folder id: 3264
ExceptionId:btpool0-643://zimbra.server/service/soap/GetInfoRequest:1329454826951:a0a1781594ad07c6
Code:mail.NO_SUCH_FOLDER Arg:(itemId, IID, "3264")
at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH_FOLDER(MailServiceException.java:181)
at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem.java:1305)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:2086)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:2072)
at com.zimbra.cs.mailbox.Mailbox.getFolderById(Mailbox.java:2927)
at com.zimbra.cs.service.UserServlet.getExternalRestUrl(UserServlet.java:388)
at com.zimbra.cs.service.mail.ToXML.encodeMountpoint(ToXML.java:415)
at com.zimbra.cs.service.mail.ToXML.encodeFolder(ToXML.java:198)
at com.zimbra.cs.service.mail.GetFolder.encodeFolderNode(GetFolder.java:109)
at com.zimbra.cs.service.mail.GetFolder.encodeFolderNode(GetFolder.java:114)
at com.zimbra.cs.service.mail.GetFolder.encodeFolderNode(GetFolder.java:103)
at com.zimbra.cs.session.SoapSession.putRefresh(SoapSession.java:990)
at com.zimbra.soap.SoapEngine.generateResponseHeader(SoapEngine.java:517)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:321)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
Is there a way for me to tell exactly what is causing this warning to occur?
2012-02-17 00:00:26,951 WARN [btpool0-643://zimbra.server/service/soap/GetInfoRequest] [name=bryanp@eomega.org;mid=371;ip=192
.168.1.201;ua=ZimbraWebClient - FF3.0 (Win)/7.1.4_GA_2555;] soap - unable to create rest url for remote mountpoint
com.zimbra.cs.mailbox.MailServiceException$NoSuchItemException: no such folder id: 3264
ExceptionId:btpool0-643://zimbra.server/service/soap/GetInfoRequest:1329454826951:a0a1781594ad07c6
Code:mail.NO_SUCH_FOLDER Arg:(itemId, IID, "3264")
at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH_FOLDER(MailServiceException.java:181)
at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem.java:1305)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:2086)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:2072)
at com.zimbra.cs.mailbox.Mailbox.getFolderById(Mailbox.java:2927)
at com.zimbra.cs.service.UserServlet.getExternalRestUrl(UserServlet.java:388)
at com.zimbra.cs.service.mail.ToXML.encodeMountpoint(ToXML.java:415)
at com.zimbra.cs.service.mail.ToXML.encodeFolder(ToXML.java:198)
at com.zimbra.cs.service.mail.GetFolder.encodeFolderNode(GetFolder.java:109)
at com.zimbra.cs.service.mail.GetFolder.encodeFolderNode(GetFolder.java:114)
at com.zimbra.cs.service.mail.GetFolder.encodeFolderNode(GetFolder.java:103)
at com.zimbra.cs.session.SoapSession.putRefresh(SoapSession.java:990)
at com.zimbra.soap.SoapEngine.generateResponseHeader(SoapEngine.java:517)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:321)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
Is there a way for me to tell exactly what is causing this warning to occur?
mailbox is crashing
Looks like there're two issues here.
The FATAL OOME error could be bug 65408, which is fixed in 7.1.4. I'd assume that you're no longer seeing it after the upgrade.
The "unable to create rest url for remote mountpoint" warning should be harmless. It's just indicating that the user has a stale mount point (for example, the grantor deleted the folder after the grantee mounted it).
You can try running the following command to find out which folder it is and ask the user to unmount it:
zmmailbox -z -m gaf | grep
e.g. zmmailbox -z -m bryanp@eomega.org gaf | grep 3264
The FATAL OOME error could be bug 65408, which is fixed in 7.1.4. I'd assume that you're no longer seeing it after the upgrade.
The "unable to create rest url for remote mountpoint" warning should be harmless. It's just indicating that the user has a stale mount point (for example, the grantor deleted the folder after the grantee mounted it).
You can try running the following command to find out which folder it is and ask the user to unmount it:
zmmailbox -z -m gaf | grep
e.g. zmmailbox -z -m bryanp@eomega.org gaf | grep 3264