Messages not being received

[patrickwilson82]

It appears that we are having an issue where certain messages sent internally are not being received, even though there is no bounceback message. And when I run a zmmsgtrace it shows no indication that the message was bounced. There are no outlook rules set up, and the messages aren't showing in webmail. Any suggestions?

[ccelis5215]

Hi Patrick,

Maybe you have duplicate message ids https://wiki.zimbra.com/wiki/How_to_del ... licate_ids

ccelis

[patrickwilson82]

So if zimbraMessageIdDedupeCacheSize: 3000 is my current value, am I set to enable delivery of duplicate message id's or disable them?

[ccelis5215]

So if zimbraMessageIdDedupeCacheSize: 3000 is my current value, am I set to enable delivery of duplicate message id's or disable them?

You have to set to zero..

Code: Select all

zmprov mcf zimbraMessageIdDedupeCacheSize 0
zmmailboxdctl restart

ccelis

[patrickwilson82]

So if zimbraMessageIdDedupeCacheSize: 3000 is my current value, am I set to enable delivery of duplicate message id's or disable them?

You have to set to zero..

Code: Select all

zmprov mcf zimbraMessageIdDedupeCacheSize 0
zmmailboxdctl restart

ccelis

Thanks for the help! That fixed it for me!