Messages not being received
-
- Advanced member
- Posts: 134
- Joined: Tue Mar 13, 2018 5:37 pm
- ZCS/ZD Version: 8.8.15
Messages not being received
It appears that we are having an issue where certain messages sent internally are not being received, even though there is no bounceback message. And when I run a zmmsgtrace it shows no indication that the message was bounced. There are no outlook rules set up, and the messages aren't showing in webmail. Any suggestions?
- ccelis5215
- Outstanding Member
- Posts: 632
- Joined: Sat Sep 13, 2014 2:04 am
- Location: Caracas - Venezuela
- ZCS/ZD Version: 8.8.15.GA.3869.UBUNTU18.64 P12
Re: Messages not being received
Hi Patrick,
Maybe you have duplicate message ids https://wiki.zimbra.com/wiki/How_to_del ... licate_ids
ccelis
Maybe you have duplicate message ids https://wiki.zimbra.com/wiki/How_to_del ... licate_ids
ccelis
-
- Advanced member
- Posts: 134
- Joined: Tue Mar 13, 2018 5:37 pm
- ZCS/ZD Version: 8.8.15
Re: Messages not being received
So if zimbraMessageIdDedupeCacheSize: 3000 is my current value, am I set to enable delivery of duplicate message id's or disable them?
- ccelis5215
- Outstanding Member
- Posts: 632
- Joined: Sat Sep 13, 2014 2:04 am
- Location: Caracas - Venezuela
- ZCS/ZD Version: 8.8.15.GA.3869.UBUNTU18.64 P12
Re: Messages not being received
You have to set to zero..patrickwilson82 wrote:So if zimbraMessageIdDedupeCacheSize: 3000 is my current value, am I set to enable delivery of duplicate message id's or disable them?
Code: Select all
zmprov mcf zimbraMessageIdDedupeCacheSize 0
zmmailboxdctl restart
-
- Advanced member
- Posts: 134
- Joined: Tue Mar 13, 2018 5:37 pm
- ZCS/ZD Version: 8.8.15
Re: Messages not being received
Thanks for the help! That fixed it for me!ccelis5215 wrote:You have to set to zero..patrickwilson82 wrote:So if zimbraMessageIdDedupeCacheSize: 3000 is my current value, am I set to enable delivery of duplicate message id's or disable them?
ccelisCode: Select all
zmprov mcf zimbraMessageIdDedupeCacheSize 0 zmmailboxdctl restart