Important Network Failure

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josch12
Posts: 2
Joined: Thu May 24, 2018 7:35 am

Important Network Failure

Postby josch12 » Thu May 24, 2018 7:48 am

Hi Guys,

we got since days the error "network Failure " when we try to login in the Webmail from Zimbra, and we don´t know how we can fix.

this show in our log

less /opt/zimbra/log/mailbox.log

2018-05-24 09:07:01,075 WARN [qtp998351292-13:https:https://mail.xxxxxxxxxxxxxxxxxx.com/] [] webclient - system failure: error while proxying request to target server: HTTP/1.1 503 Service Unavailable
com.zimbra.common.service.ServiceException: system failure: error while proxying request to target server: HTTP/1.1 503 Service Unavailable
ExceptionId:qtp998351292-13:https:https://mail.serverdiscounter.com/:1527145621073:3c02d168100b6003
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:288)
at com.zimbra.client.ZMailbox.invoke(ZMailbox.java:944)
at com.zimbra.client.ZMailbox.invoke(ZMailbox.java:924)
at com.zimbra.client.ZMailbox.invokeJaxbToElement(ZMailbox.java:907)
at com.zimbra.client.ZMailbox.invokeJaxb(ZMailbox.java:912)
at com.zimbra.client.ZMailbox.authByPassword(ZMailbox.java:825)
at com.zimbra.client.ZMailbox.<init>(ZMailbox.java:701)
at com.zimbra.client.ZMailbox.getMailbox(ZMailbox.java:626)
at com.zimbra.cs.taglib.tag.LoginTag.doTag(LoginTag.java:191)
at org.apache.jsp.public_.login_jsp._jspService(login_jsp.java:435)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:438)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:396)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:340)
at org.eclipse.jetty.jsp.JettyJspServlet.service(JettyJspServlet.java:107)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:821)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:583)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:566)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1158)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:511)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1090)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.Dispatcher.forward(Dispatcher.java:199)
at org.eclipse.jetty.server.Dispatcher.forward(Dispatcher.java:74)
at org.eclipse.jetty.servlet.DefaultServlet.sendWelcome(DefaultServlet.java:593)
at org.eclipse.jetty.servlet.DefaultServlet.doGet(DefaultServlet.java:479)
at org.eclipse.jetty.servlet.DefaultServlet.doPost(DefaultServlet.java:626)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:821)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1685)
at com.zimbra.cs.servlet.RequestStringFilter.doFilter(RequestStringFilter.java:54)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at com.zimbra.webClient.filters.ForwardFilter.doFilter(ForwardFilter.java:88)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:59)
at com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:248)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter(ContextPathBasedThreadPoolBalancerFilter.java:107)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(ZimbraQoSFilter.java:107)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:473)
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:318)
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:288)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at com.zimbra.webClient.filters.CharEncodingFilter.doFilter(CharEncodingFilter.java:37)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:581)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1158)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:511)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1090)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:213)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:109)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:119)
at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:318)
at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:437)
at org.eclipse.jetty.server.handler.DebugHandler.handle(DebugHandler.java:84)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:119)
at org.eclipse.jetty.server.Server.handle(Server.java:517)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:306)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:242)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:261)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:95)
at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:192)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:261)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:95)
at org.eclipse.jetty.io.SelectChannelEndPoint$2.run(SelectChannelEndPoint.java:75)
at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceAndRun(ExecuteProduceConsume.java:213)
at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:147)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:654)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:572)
at java.lang.Thread.run(Thread.java:748)
Caused by: com.zimbra.common.service.ServiceException: error while proxying request to target server: HTTP/1.1 503 Service Unavailable
ExceptionId:qtp998351292-13:https:https://mail.serverdiscounter.com/:1527145621073:3c02d168100b6003
Code:service.PROXY_ERROR Arg:(url, STR, "http://localhost:8080/service/soap/AuthRequest")
at com.zimbra.common.service.ServiceException.PROXY_ERROR(ServiceException.java:375)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:282)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:190)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:183)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:446)
at com.zimbra.client.ZMailbox.invoke(ZMailbox.java:933)
... 81 more


User avatar
L. Mark Stone
Elite member
Elite member
Posts: 1798
Joined: Wed Oct 09, 2013 11:35 am
Location: Portland, Maine
ZCS/ZD Version: 8.8.8 Patch 6 Network Edition
Contact:

Re: Important Network Failure

Postby L. Mark Stone » Thu May 24, 2018 9:44 am

503 failures can be caused by the DoSFilter kicking in.

Check for repeated auth failures in zimbra.log.

If you Google for “Zimbra DoSFilter wiki” you’ll get the link to the wiki which will show you both how to confirm this is the DoSFilter, and how to tune it (or disable it).

Hope that helps,
Mark
___________________________________
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
Zeta Alliance http://www.zetalliance.org/
josch12
Posts: 2
Joined: Thu May 24, 2018 7:35 am

Re: Important Network Failure

Postby josch12 » Thu May 24, 2018 11:37 am

Hi

i still try to disable it, i read this in the zimbra wiki


[zimbra@mail root]$ zmprov mcf zimbraInvalidLoginFilterMaxFailedLogin 0
ERROR: service.PROXY_ERROR (error while proxying request to target server: HTTP/1.1 503 Service Unavailable)

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