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Zmconfigd sometimes/suddenly not running

Posted: Tue Jun 05, 2018 7:16 am
by imanudin11
I have Zimbra cluster server with specification below

Code: Select all

OS: CentOS Linux release 7.4.1708 (Core)
Kernel : Linux ldap1 3.10.0-693.el7.x86_64 #1 SMP Tue Aug 22 21:09:27 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
Zimbra Version: Release 8.8.8_GA_2009.RHEL7_64_20180322150747 RHEL7_64 FOSS edition, Patch 8.8.8_P3.
Total Users : 39308

- I have 3 LDAP servers (1 LDAP Master and 2 LDAP Replica)
- All mailboxes server refer to LDAP master at ldap_url configuration and other servers refer to LDAP Replica
- All working fine. But sometimes, a user cannot login when access from webmail. When checking Zimbra services, zmconfigd not running on LDAP master. Then zmconfigd on all servers follow (not running)
- I've follow this guidance : and still happen. I am found error log like below when zmconfigd stopped

Code: Select all

Jun  5 10:59:03 ldap1 zmconfigd[52673]: LOCK myState.lConfig released
Jun  5 10:59:03 ldap1 zmconfigd[52673]:  File "/opt/zimbra/libexec/zmconfigd", line 211, in <module>     myState.getAllConfigs(myConfig)
Jun  5 10:59:03 ldap1 zmconfigd[52673]:  File "/opt/zimbra/common/lib/jylibs/", line 323, in getAllConfigs     raise e
Jun  5 10:59:03 ldap1 zmconfigd[52673]: Sleeping...Key lookup failed (Thread gc still alive, aborting)

is there a problem with my Zimbra version or my CentOS? I've try to stopped zmconfigd services on my single server. But, user still can login and send/receive email. Why on multiserver become problem when zmconfigd stopped?