where is the zimbra license stored?

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romantix74
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where is the zimbra license stored?

Postby romantix74 » Wed Nov 07, 2018 6:17 pm

where is the zimbra license stored?
Last edited by romantix74 on Wed Nov 07, 2018 6:31 pm, edited 2 times in total.


phoenix
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Re: where are the zimbra license stored?

Postby phoenix » Wed Nov 07, 2018 6:20 pm

romantix74 wrote:where are the zimbra license stored?
Why?
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romantix74
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Re: where is the zimbra license stored?

Postby romantix74 » Wed Nov 07, 2018 6:33 pm

I want to delete license information from zimbra manually(from ldap, config and etc)
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Re: where is the zimbra license stored?

Postby phoenix » Wed Nov 07, 2018 6:35 pm

Well, the same question applies - why would you need to do that?
Regards

Bill

Rspamd: A high performance spamassassin replacement

If you'd like to see this implemented in a future version of ZCS then please vote on Bugzilla entries 97706 & 108168
romantix74
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Joined: Mon Oct 01, 2018 9:43 am

Re: where is the zimbra license stored?

Postby romantix74 » Wed Nov 07, 2018 7:59 pm

Because after change version from NE to FOSS . all works correctly , but mail accounts is limited by 100 . Reinstallation of zimbra did not resolve the problem.
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Re: where is the zimbra license stored?

Postby phoenix » Wed Nov 07, 2018 8:25 pm

So you're saying that you've done an upgrade with the most recent version *8.8.10) of Zimbra and you still have the NE licence in effect as it's restricting the number of user accounts you can create? Can you confirm the zcs version by posting the full output of the following command:

Code: Select all

zmcontrol -v
If that does show the Open Source version then my advice would be to contact Zimbra Support, even though you're outside the trial period they should be able to help.
Regards

Bill

Rspamd: A high performance spamassassin replacement

If you'd like to see this implemented in a future version of ZCS then please vote on Bugzilla entries 97706 & 108168
romantix74
Posts: 9
Joined: Mon Oct 01, 2018 9:43 am

Re: where is the zimbra license stored?

Postby romantix74 » Thu Nov 08, 2018 9:54 am

Phoenix ,thank you for reply,
i want to contact Zimbra Support. but as I know this service is paid.
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phoenix
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Re: where is the zimbra license stored?

Postby phoenix » Thu Nov 08, 2018 10:00 am

When did your trial of NE finish? As a trial user you are entitled to support and, in my opinion, you should be able to get support for this issue even if you're past the end of your trial.

[EDIT]Do you see any of the NE features (such as backup or License details) in the Admin web UI?
Regards

Bill

Rspamd: A high performance spamassassin replacement

If you'd like to see this implemented in a future version of ZCS then please vote on Bugzilla entries 97706 & 108168
romantix74
Posts: 9
Joined: Mon Oct 01, 2018 9:43 am

Re: where is the zimbra license stored?

Postby romantix74 » Fri Nov 09, 2018 7:12 am

1) NE trial ended on the 20180831.
2) Support engineer answered me : I would like to mention that once you have installed a license it can not be removed. You can reinstall to a clean system to re enable FOSS.
3) Yes , there is "backup module" in admin web UI. Also in the first screen there is "Zimbra Network " tab.

Console view:
root@mailbox:~/install# dpkg -l | grep license
ii zimbra-license-extension 8.8.9.1529044072-1.u16 amd64 Zimbra License Extension
ii zimbra-license-tools 8.8.9.1529043550-1.u16 amd64 Zimbra License Tools
root@mailbox:~/install# dpkg -l | grep zimbra-network-modules-ng
ii zimbra-network-modules-ng 2.0.3.1533551703-1.u16 amd64 Zimbra Network Modules New Generation

What if i delete "zimbra-license-extension" and " zimbra-network-modules-ng". How will it affect the work of mail server?
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Re: where is the zimbra license stored?

Postby phoenix » Fri Nov 09, 2018 7:20 am

Unfortunately I thought that would be the case. As far as I remember, updating an NE version to OSS version should remove all of those features and what you appear to have is still an NE install. Is this a VM or bare metal installation? I'd suggest as a first test is to download the most recent version of ZCS OSS version and then try an update again and see if solves the problem.
Regards

Bill

Rspamd: A high performance spamassassin replacement

If you'd like to see this implemented in a future version of ZCS then please vote on Bugzilla entries 97706 & 108168

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