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Re: Ajax UI fails in Edge, works in Chrome, all users
Posted: Thu Feb 21, 2019 12:16 am
by king0770
This is a known bug which should be fixed in a upcoming patch release (unknown when the patch will be released).
Re: Ajax UI fails in Edge, works in Chrome, all users
Posted: Thu Feb 21, 2019 8:11 am
by johnroberts
king0770 wrote:This is a known bug which should be fixed in a upcoming patch release (unknown when the patch will be released).
That's great to know Rick, thanks very much for your feedback. Will look forward to the patch.
Re: Ajax UI fails in Edge, works in Chrome, all users
Posted: Thu Feb 21, 2019 2:51 pm
by jeastman
Re: Ajax UI fails in Edge, works in Chrome, all users
Posted: Sat Feb 23, 2019 11:06 pm
by Matt Drown
king0770 wrote:This is a known bug which should be fixed in a upcoming patch release (unknown when the patch will be released).
Thanks for the information, looking forward to the fix
Re: Ajax UI fails in Edge, works in Chrome, all users
Posted: Tue Feb 26, 2019 2:44 pm
by johnroberts
Sorry to ask but has anyone an idea when the fix might find its way into a general patch? The majority of our users all use Edge so it is creating a major headache for us. Thanks a lot for any input you might be able to provide!
Re: Ajax UI fails in Edge, works in Chrome, all users
Posted: Wed Feb 27, 2019 4:44 pm
by interim-cpenen
johnroberts wrote:An unashamed bump up on this issue...
Can anyone else confirm if they are having problems with the Zimbra web client using the latest Microsoft Edge web browser? Your input will help myself and Matt to know if the problem is general or localised with our installations!
Thanks a lot!
Yes I can confirm that we are having problems with Zimbra web client using the latest Microsoft Edge browser. What is happening is that as soon as the user types in his/her credentials (using AJAX mode login) it just hangs at the loading screen. The Standard HTML works fine, but the users don't like that version. This morning I have received several calls about it. I also suspect this is happening because of a Windows Update because I have confirmed with most of those users that their OS updated very recently. Now I'm not sure if its Windows Feature Update (1809) or if its a different update that is causing this. We are using 8.6.0_GA_1182.NETWORK.
I hope this helps.
Re: Ajax UI fails in Edge, works in Chrome, all users
Posted: Wed Feb 27, 2019 4:49 pm
by interim-cpenen
dparker wrote:I'm using the same free version (FOSS) 8.8.10.GA.3039.UBUNTU16.64. I have the same issue. I noticed that Windows 10 1803 can still access Ajax login just fine, but the Windows 10 1809 builds are failing.
Yes I believe you are right. All of the users who have recently called me about this error also appear to have recently undergone Windows Updates within which I could only presume it was updated to 1809.
Re: Ajax UI fails in Edge, works in Chrome, all users
Posted: Wed Feb 27, 2019 9:10 pm
by Matt Drown
FYI, a temporary solution in edge is to open the zimbra page in Internet Explorer. From within Edge, select the three-dots menu, in the upper right, select "more-tools", then "open in internet explorer". This opens a new page and you get classic web browsing, that at least loads the ajax interface, no promises after that.
Hopefully a patch is going to show up in a reasonable amount of time.
Re: Ajax UI fails in Edge, works in Chrome, all users
Posted: Sat Mar 02, 2019 7:47 pm
by Matt Drown
Woke up today with this installed - Mar 02 05:14:32 Updated: zimbra-patch-8.8.11.1551264886.p3-1.r6.x86_64
And Edge works again. (After a restart)
And I spoke a little soon, the admin console just loads to a blank page now under edge, but the user login appears to work fine.
Re: Ajax UI fails in Edge, works in Chrome, all users
Posted: Sat Mar 02, 2019 8:09 pm
by L. Mark Stone
The Release Notes from 8.8.11 Patch 3 indicate a fix for Edge browsers and Chrome 73 is included.