admin console stuck after upgrade to 8.8.12
Posted: Mon May 13, 2019 3:27 pm
Hi,
after upgrade from 8.7 to 8.8.12 patch1 i've that error when i try to log on admin console :
do you know how can i solve it?
Thanks
after upgrade from 8.7 to 8.8.12 patch1 i've that error when i try to log on admin console :
Code: Select all
com.zimbra.common.service.ServiceException: unknown document: zextras
ExceptionId:qtp1258084361-151:https:https://172.16.110.9:7071/service/admin/soap/zextras:1557761050746:7a57f5f39634c859
Code:service.UNKNOWN_DOCUMENT
at com.zimbra.common.service.ServiceException.UNKNOWN_DOCUMENT(ServiceException.java:302)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:569)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:491)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:278)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:307)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:216)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:211)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:821)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1685)
at com.zimbra.cs.servlet.CsrfFilter.doFilter(CsrfFilter.java:169)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at com.zimbra.cs.servlet.RequestStringFilter.doFilter(RequestStringFilter.java:54)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:59)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at com.zimbra.cs.servlet.ETagHeaderFilter.doFilter(ETagHeaderFilter.java:47)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter(ContextPathBasedThreadPoolBalancerFilter.java:107)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(ZimbraQoSFilter.java:125)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at com.zimbra.cs.servlet.ZimbraInvalidLoginFilter.doFilter(ZimbraInvalidLoginFilter.java:117)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:473)
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:318)
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:288)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:581)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1158)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:511)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1090)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:213)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:109)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:119)
at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:318)
at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:437)
at org.eclipse.jetty.server.handler.DebugHandler.handle(DebugHandler.java:84)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:119)
at org.eclipse.jetty.server.Server.handle(Server.java:517)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:306)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:242)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:261)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:95)
at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:192)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:261)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:95)
at org.eclipse.jetty.io.SelectChannelEndPoint$2.run(SelectChannelEndPoint.java:75)
at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceAndRun(ExecuteProduceConsume.java:213)
at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:147)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:654)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:572)
at java.base/java.lang.Thread.run(Thread.java:834)Thanks