Urgent, Cannot su on zimbra

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albertgacute
Posts: 5
Joined: Wed May 29, 2019 3:42 pm

Urgent, Cannot su on zimbra

Postby albertgacute » Wed May 29, 2019 3:50 pm

Hi everyone i cannot su to zimbra after troubleshooting the zmcat issue, I executed the following

#chown root:root /opt/zimbra/log/zmswatch*
#chmod 400 /opt/zimbra/log/zmswatch*
pkill zmswatch
#chmod 0775 /opt/zimbra/data/tmp/upload

but after this
# /opt/zimbra/libexec/zmfixperms -e

Server went down and now su zimbra gives me

bash-4.1$

Please help,. Im on downtime now!

Zimbra version is 8.5 running on centos


jholder
Zimbra Employee
Zimbra Employee
Posts: 4686
Joined: Fri Sep 12, 2014 10:00 pm

Re: Urgent, Cannot su on zimbra

Postby jholder » Thu May 30, 2019 4:42 am

If you haven't solved this yet here's what you want to do:
Rerun the installer, it will fix any of these kind of problems. Not the patcher, the installer. After you run it for the version you have, then reapply the patch.

The installer will fix permissions, and the bashrc file along with any groups.

When in doubt, rerun the installer.
albertgacute
Posts: 5
Joined: Wed May 29, 2019 3:42 pm

Re: Urgent, Cannot su on zimbra

Postby albertgacute » Thu May 30, 2019 6:20 am

Thank you. it is solved now but i need to clean up my server

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