Zimbra 8.6.0 Opendkim stop running few minutes after restart

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smartycus
Posts: 1
Joined: Thu Jul 04, 2019 9:26 am

Zimbra 8.6.0 Opendkim stop running few minutes after restart

Postby smartycus » Thu Jul 04, 2019 9:40 am

Hello!

I have a problem with my zimbra server. After restart all services running for few minutes but then OPENDKIM service stop running and cannot send emails. (temporary mta failure on relaying from mta service unavailable 451 4.7.1), his is the message that appears on Queue. Please help.


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DualBoot
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ZCS/ZD Version: ZCS FLOSS - 8.7.11 Mutli servers

Re: Zimbra 8.6.0 Opendkim stop running few minutes after restart

Postby DualBoot » Thu Jul 04, 2019 1:52 pm

Hello,

please send log. It could be accurate.
Regards,
jaca_sv
Posts: 8
Joined: Thu Nov 29, 2018 8:17 am

Re: Zimbra 8.6.0 Opendkim stop running few minutes after restart

Postby jaca_sv » Thu Jul 04, 2019 8:37 pm

Hello

Maybe your server is compromised

Try looking inside /opt/zimbra/lib/ and check for zm* binaries, try to remove them (may be necessary to touch them, or use chattr +i to lock them). this is not the real solution, but may give you some time to move to another server.

Also check inside /opt/zimbra/log for some binaries like zmcpustat or zmcpustater

Then restart services.

Here you can find what you really need to do
https://forums.zimbra.org/viewtopic.php?f=15&t=65932&start=210
djm4x
Posts: 6
Joined: Thu Jul 04, 2019 9:16 pm

Re: Zimbra 8.6.0 Opendkim stop running few minutes after restart

Postby djm4x » Thu Jul 04, 2019 9:23 pm

Hello Guys,

I have the same problem as smartycus -"After restart all services running for few minutes but then OPENDKIM service stop running "
My version is Zimbra 8.6.0.

jaca_sv you were right! I found zmcpustat AND zmcpustater in /opt/zimbra/logs and delete the files, create new ones with the same name and did the chattr +i for now.

Hope this wont go down again... it was a looonng day..
dody.east
Posts: 1
Joined: Fri Jul 05, 2019 2:15 am

Re: Zimbra 8.6.0 Opendkim stop running few minutes after restart

Postby dody.east » Fri Jul 05, 2019 2:30 am

Hi djm4x

After you delete the zmcpustat and zmcpustater, does the issues comes up again?

The Zimbra log file shouldn't deleted right? it's the only way we can see what is happening on Zimbra.
marnellej
Posts: 8
Joined: Sat Sep 13, 2014 2:05 am

Re: Zimbra 8.6.0 Opendkim stop running few minutes after restart

Postby marnellej » Fri Jul 05, 2019 4:12 am

Found out the zmcpustat and zmcpustater in /opt/zimbra/logs, did the suggestion of deleting, touch and chattr+i, but still the opendkim service would stop, any ideas?

djm4x wrote:Hello Guys,

I have the same problem as smartycus -"After restart all services running for few minutes but then OPENDKIM service stop running "
My version is Zimbra 8.6.0.

jaca_sv you were right! I found zmcpustat AND zmcpustater in /opt/zimbra/logs and delete the files, create new ones with the same name and did the chattr +i for now.

Hope this wont go down again... it was a looonng day..
djm4x
Posts: 6
Joined: Thu Jul 04, 2019 9:16 pm

Re: Zimbra 8.6.0 Opendkim stop running few minutes after restart

Postby djm4x » Fri Jul 05, 2019 7:11 am

dody.east wrote:Hi djm4x

After you delete the zmcpustat and zmcpustater, does the issues comes up again?

The Zimbra log file shouldn't deleted right? it's the only way we can see what is happening on Zimbra.


Hi Guys, i still have the issues again! I deleted everything but still opendkim is down after a couple of minutes. Any ideas? Thanks!
dareal974
Posts: 2
Joined: Fri Jul 05, 2019 8:20 am

Re: Zimbra 8.6.0 Opendkim stop running few minutes after restart

Postby dareal974 » Fri Jul 05, 2019 8:37 am

Hello,

I have the same problem. After restart, the OPENDKIM stop running. So mail cannot be sent.

I remove zmcpustat and smcpustater and reboot, but the Opendkim still stop running and message are deffered

Is there any solution please ?
hgmartino
Posts: 5
Joined: Fri Jul 05, 2019 10:30 am

Re: Zimbra 8.6.0 Opendkim stop running few minutes after restart

Postby hgmartino » Fri Jul 05, 2019 10:52 am

Hi,

I have same problem too. i have 3 service stopped, memcached, opendkim and stats. i try to see the status of opendkim with command zmopendkimctl status here the result

zimbra@mail:~$ zmopendkimctl status
/opt/zimbra/bin/zmopendkimctl: line 54: kill: (619) - No such process
zmopendkimctl is not running.
zimbra@mail:~$ zmopendkimctl start
Killed
djm4x
Posts: 6
Joined: Thu Jul 04, 2019 9:16 pm

Re: Zimbra 8.6.0 Opendkim stop running few minutes after restart

Postby djm4x » Fri Jul 05, 2019 11:46 am

i have 3 service stopped, memcached, opendkim and stats


Same problem here, after reboot everything work a couple of minutes than those 3 services stop.
I've made all cleanups that I could found in here viewtopic.php?f=15&t=65932 but with no luck.

My server seems cleaned (I can't find infected files) but for sure something is there.... maybe a new variant of the attack?

Thanks for the help

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