last answer to my support ticket (27/09) :
Hello Team,
This case is still with engineering team. We'll update you shortly.
Thanks,
Navdeep Mathur
Sr. Technical Support Engineer
Synacor Inc.
Manager Assistance: zimbra-escalation@synacor.com
Hello Team,
This case is still with engineering team. We'll update you shortly.
Thanks,
Navdeep Mathur
Sr. Technical Support Engineer
Synacor Inc.
Manager Assistance: zimbra-escalation@synacor.com
Code: Select all
wget http://archive.ubuntu.com/ubuntu/pool/universe/p/poco/libpocofoundation60_1.9.0-5_amd64.deb
wget http://archive.ubuntu.com/ubuntu/pool/universe/p/poco/libpococrypto60_1.9.0-5_amd64.deb
wget http://archive.ubuntu.com/ubuntu/pool/universe/p/poco/libpocoxml60_1.9.0-5_amd64.deb
wget http://archive.ubuntu.com/ubuntu/pool/universe/p/poco/libpocojson60_1.9.0-5_amd64.deb
wget http://archive.ubuntu.com/ubuntu/pool/universe/p/poco/libpocoutil60_1.9.0-5_amd64.deb
apt install ./libpocofoundation60_1.9.0-5_amd64.deb
apt install ./libpococrypto60_1.9.0-5_amd64.deb
apt install ./libpocoxml60_1.9.0-5_amd64.deb
apt install ./libpocojson60_1.9.0-5_amd64.deb
apt install ./libpocoutil60_1.9.0-5_amd64.deb
Code: Select all
# systemctl restart zimbra-docs-server
# systemctl status zimbra-docs-server
● zimbra-docs-server.service - Zimbra Docs Server
Loaded: loaded (/lib/systemd/system/zimbra-docs-server.service; enabled; vendor preset: enabled)
Active: active (running) since Sun 2019-10-20 21:19:07 CEST; 28s ago
Main PID: 18094 (loolwsd)
Tasks: 13 (limit: 2319)
CGroup: /system.slice/zimbra-docs-server.service
├─18094 /opt/zimbra/docs/lool/bin/loolwsd --version --o:sys_template_path=/opt/zimbra/docs/generated/systemplate --o:child_root_path=/opt/zimbra/docs/generated/child-roo
├─18115 /opt/zimbra/docs/lool/bin/loolforkit --losubpath=lo --systemplate=/opt/zimbra/docs/generated/systemplate --lotemplate=/opt/zimbra/docs/zimbra-docs-core --childro
├─18136 /opt/zimbra/docs/lool/bin/loolforkit --losubpath=lo --systemplate=/opt/zimbra/docs/generated/systemplate --lotemplate=/opt/zimbra/docs/zimbra-docs-core --childro
└─18147 /opt/zimbra/docs/lool/bin/loolforkit --losubpath=lo --systemplate=/opt/zimbra/docs/generated/systemplate --lotemplate=/opt/zimbra/docs/zimbra-docs-core --childro
oct. 20 21:19:07 ##################### loolwsd[18094]: loolforkit version details: 4.0.5 - 1d0d82f
oct. 20 21:19:08 ##################### loolwsd[18094]: Init vcl
oct. 20 21:19:11 ##################### loolwsd[18094]: preload: merged unordf ucpchelp1 msforms vbaobj pcr vbaswobj sw animcore hwp flash chartcore sc wpftcalc solver xof ucpcmis1
oct. 20 21:19:12 ##################### loolwsd[18094]: Whitelisted languages: de_DE en_GB en_US es_ES fr_FR it nl pt_BR pt_PT ru
oct. 20 21:19:14 ##################### loolwsd[18094]: Preloading dictionaries: de_DE en_US fr_FR it_IT nl_NL pt_BR ru_RU en_GB nl_BE pt_PT es_ES
oct. 20 21:19:14 ##################### loolwsd[18094]: Preloading thesauri: de_DE en_US fr_FR it_IT nl_NL pt_BR ru_RU en_GB nl_BE pt_PT es_ES
oct. 20 21:19:14 ##################### loolwsd[18094]: Preload icons
oct. 20 21:19:14 ##################### loolwsd[18094]: Preload languages
oct. 20 21:19:14 ##################### loolwsd[18094]: Preload fonts
oct. 20 21:19:16 ##################### loolwsd[18094]: office version details: { "ProductName": "zimbra-docs-core", "ProductVersion": "6.0", "ProductExtension": ".10.29", "BuildId"
Code: Select all
# netstat -taupen | grep :9980
tcp6 0 0 :::9980 :::* LISTEN 112 2243865 18094/loolwsd
tcp6 0 0 10.210.4.3:9980 10.210.4.4:35346 ESTABLISHED 112 2243894 18094/loolwsd
Code: Select all
zimbra@mail:~$ zmupdateauthkeys
Updating keys for docs.myserver.ca
Fetching key for docs.myserver.ca
Key for docs.myserver.ca NOT FOUND
Code: Select all
zdocs ldap-test
Trying to connect to LDAP...OK
Code: Select all
servers
id 15fa0f88-4432-4e60-90fd-xxxxxxxxxxx
name docs.myserver.ca
hostname docs.myserver.ca
status online
activeDocuments 0
activeUsers 0
totalAvailableMemory 6.03 MB
usedMemory 566.09 KB
version 4.0.9
Code: Select all
netstat -taupen | grep :9980
tcp6 0 0 :::9980 :::* LISTEN 113 64540 6878/loolwsd
tcp6 0 0 192.168.1.100:9980 123.123.12.123:44750 ESTABLISHED 113 67179 6878
Code: Select all
[root@doc zimbra-docs-installer]# systemctl restart zimbra-docs-server
[root@doc zimbra-docs-installer]# systemctl status zimbra-docs-server -l
● zimbra-docs-server.service - Zimbra Docs Server
Loaded: loaded (/etc/systemd/system/zimbra-docs-server.service; enabled; vendor preset: disabled)
Active: active (running) since Fri 2021-02-19 14:57:42 +07; 228ms ago
Main PID: 15231 (loolwsd)
CGroup: /system.slice/zimbra-docs-server.service
└─15231 /opt/zimbra/docs/lool/bin/loolwsd --version --o:sys_template_path=/opt/zimbra/docs/generated/systemplate --o:child_root_path=/opt/zimbra/docs/generated/child-roots --o:file_server_root_path=/opt/zimbra/docs/lool/share/loolwsd
Feb 19 14:57:42 doc.example.com systemd[1]: Started Zimbra Docs Server.
Feb 19 14:57:42 doc.example.com loolwsd[15231]: Logging at information level to file: /opt/zimbra/log/docs-server.log
Feb 19 14:57:42 doc.example.com loolwsd[15231]: /opt/zimbra/docs/lool/bin/loolmount: unmount failed to detach [/opt/zimbra/docs/generated/child-roots/lool_test_mount]: Operation not permitted.
Feb 19 14:57:42 doc.example.com loolwsd[15231]: /opt/zimbra/docs/lool/bin/loolmount: forced unmount of [/opt/zimbra/docs/generated/child-roots/lool_test_mount] failed: Operation not permitted.
Feb 19 14:57:42 doc.example.com loolwsd[15231]: /opt/zimbra/docs/lool/bin/loolmount: unmount failed to detach [/opt/zimbra/docs/generated/child-roots]: Operation not permitted.
Feb 19 14:57:42 doc.example.com loolwsd[15231]: /opt/zimbra/docs/lool/bin/loolmount: forced unmount of [/opt/zimbra/docs/generated/child-roots] failed: Operation not permitted.
Feb 19 14:57:42 doc.example.com loolwsd[15231]: /opt/zimbra/docs/lool/bin/loolmount: mount failed to bind [/opt/zimbra/docs/generated/systemplate] to [/opt/zimbra/docs/generated/child-roots/lool_test_mount]: Operation not permitted.
[root@doc zimbra-docs-installer]# systemctl status zimbra-docs-server -l
● zimbra-docs-server.service - Zimbra Docs Server
Loaded: loaded (/etc/systemd/system/zimbra-docs-server.service; enabled; vendor preset: disabled)
Active: failed (Result: start-limit) since Fri 2021-02-19 14:57:45 +07; 14s ago
Process: 15248 ExecStart=/opt/zimbra/docs/lool/bin/loolwsd --version --o:sys_template_path=/opt/zimbra/docs/generated/systemplate --o:child_root_path=/opt/zimbra/docs/generated/child-roots --o:file_server_root_path=/opt/zimbra/docs/lool/share/loolwsd (code=exited, status=70)
Main PID: 15248 (code=exited, status=70)
Feb 19 14:57:44 doc.example.com systemd[1]: zimbra-docs-server.service: main process exited, code=exited, status=70/n/a
Feb 19 14:57:44 doc.example.com systemd[1]: Unit zimbra-docs-server.service entered failed state.
Feb 19 14:57:44 doc.example.com systemd[1]: zimbra-docs-server.service failed.
Feb 19 14:57:45 doc.example.com systemd[1]: zimbra-docs-server.service holdoff time over, scheduling restart.
Feb 19 14:57:45 doc.example.com systemd[1]: Stopped Zimbra Docs Server.
Feb 19 14:57:45 doc.example.com systemd[1]: start request repeated too quickly for zimbra-docs-server.service
Feb 19 14:57:45 doc.example.com systemd[1]: Failed to start Zimbra Docs Server.
Feb 19 14:57:45 doc.example.com systemd[1]: Unit zimbra-docs-server.service entered failed state.
Feb 19 14:57:45 doc.example.com systemd[1]: zimbra-docs-server.service failed.