Zimbra statistics generates server error encounered

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brtk
Posts: 16
Joined: Fri Jul 12, 2019 12:45 pm
Location: Toronto
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Zimbra statistics generates server error encounered

Post by brtk »

We have multy server zimbra setup. 8.8.15.
When I go to Monitor->message count or message volume I get
Server error encountered
Message: system failure: java.lang.ArrayIndexOutOfBoundsException: Index 4 out of bounds for length 4 Error code: service.FAILURE Method: [unknown] Details:soap:Receiver

I patched all server to the latest. Anyone run into this please ?
Thanks
WebGreg
Posts: 16
Joined: Wed Sep 29, 2021 8:02 am

Re: Zimbra statistics generates server error encounered

Post by WebGreg »

The same problem with Zimbra: 8.8.15_GA_4372.FOSS

system failure: java.lang.ArrayIndexOutOfBoundsException: Index 10 out of bounds for length 10 Error code: service.FAILURE Method: [unknown] Details:soap:Receiver


I see a graph for the disk. The problem is e.g. with the graph for the message counter. Sometimes it will load, sometimes only halfway (example not data for 48h and last 30 days but I have for last 60 days) and it will crash an error, and sometimes not at all.
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