Serious issue with the latest 8.8.15 patch

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ArchanfelHUN
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Serious issue with the latest 8.8.15 patch

Postby ArchanfelHUN » Fri Sep 27, 2019 7:17 am

Hi!

I just updated my current system like this:
---> Package zimbra-common-core-jar.x86_64 0:8.8.15.1563466004-1.r7 will be updated
---> Package zimbra-common-core-jar.x86_64 0:8.8.15.1566211630-1.r7 will be an update
---> Package zimbra-mbox-admin-console-war.x86_64 0:8.8.15.1562146529-1.r7 will be updated
---> Package zimbra-mbox-admin-console-war.x86_64 0:8.8.15.1565002309-1.r7 will be an update
---> Package zimbra-mbox-webclient-war.x86_64 0:8.8.15.1562666486-1.r7 will be updated
---> Package zimbra-mbox-webclient-war.x86_64 0:8.8.15.1566568420-1.r7 will be an update
---> Package zimbra-patch.x86_64 0:8.8.15.1560883472.p0-1.r7 will be updated
---> Package zimbra-patch.x86_64 0:8.8.15.1566550364.p1-1.r7 will be an update
---> Package zimbra-timezone-data.x86_64 0:1.0.1+1562147505-1.r7 will be updated
---> Package zimbra-timezone-data.x86_64 0:1.0.1+1565604774-1.r7 will be an update

The update completed succesfully, but after the zmcontrol restart the services wont start. I got this message:
Exception in thread "main" java.lang.NoSuchMethodError: com.google.common.io.Closeables.closeQuietly(Ljava/io/InputStream;)V
at com.zimbra.common.soap.W3cDomUtil.parseXMLToDoc(W3cDomUtil.java:323)
at com.zimbra.common.soap.W3cDomUtil.parseXMLToDom4jDocUsingSecureProcessing(W3cDomUtil.java:332)
at com.zimbra.common.localconfig.LocalConfig.<init>(LocalConfig.java:174)
at com.zimbra.common.localconfig.LocalConfig.load(LocalConfig.java:387)
at com.zimbra.common.localconfig.LocalConfig.<clinit>(LocalConfig.java:392)
at com.zimbra.common.localconfig.LC.get(LC.java:1373)
at com.zimbra.common.localconfig.KnownKey.longValue(KnownKey.java:191)
at com.zimbra.common.util.CliUtil.setCliSoapHttpTransportTimeout(CliUtil.java:59)
at com.zimbra.cs.account.ProvUtil.main(ProvUtil.java:3995)

The whole zimbra is screwd. Cannot rollback. Reinstall from the latest full install zip wont help either. My system is a centos 7.6.
I can reproduce this on all of my zimbra systems.

Thank GOD i do a backup before every update.
I have to disable the zimbra repo, to make sure the zimbra dont update automatically if i run a 'yum update'.

Anybody encountered this? Or have any info whats wrong?


ArchanfelHUN
Posts: 7
Joined: Fri Sep 27, 2019 7:09 am

Re: Serious issue with the latest 8.8.15 patch

Postby ArchanfelHUN » Fri Sep 27, 2019 11:13 am

LDAP, MySQL started fine, but every java related services like zmmailboxd, zmconfid, etc. dont start. It seems a java related issue.
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cyber7
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Re: Serious issue with the latest 8.8.15 patch

Postby cyber7 » Fri Sep 27, 2019 11:29 am

Sorry to say, but I did not get this...

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[zimbra@example ~]$ zmcontrol -v
Release 8.8.15_GA_3829.RHEL7_64_20190718141144 RHEL7_64 NETWORK edition, Patch 8.8.15_P1.
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axslingr
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Re: Serious issue with the latest 8.8.15 patch

Postby axslingr » Fri Sep 27, 2019 11:44 am

All good here as well.

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[zimbra@mail ~]$ zmcontrol -v
Release 8.8.15_GA_3829.RHEL7_64_20190718141144 RHEL7_64 NETWORK edition, Patch 8.8.15_P1.
phoenix
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Re: Serious issue with the latest 8.8.15 patch

Postby phoenix » Fri Sep 27, 2019 1:00 pm

No problems on my server and, FWIW, Patch 2 is the current version:

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Release 8.8.15_GA_3829.RHEL7_64_20190718141144 RHEL7_64 FOSS edition, Patch 8.8.15_P2
Regards

Bill

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ArchanfelHUN
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Re: Serious issue with the latest 8.8.15 patch

Postby ArchanfelHUN » Sun Sep 29, 2019 6:57 am

It seems te issue is related only those servers what are originally old. Both of the affected server once was a zimbra 5. Updated over time.
What is started with version 8.x works fine.
I guess i need to compare a fresh install with the update and the faulty one. Probably a faulty JMV option or something. The main version upgrade 5->6->7->8 have an issue about not updating the config options propery and need to manually adjust. This probably something like this. Almost after every main version update the zimbra failed to start.
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cyber7
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Re: Serious issue with the latest 8.8.15 patch

Postby cyber7 » Mon Sep 30, 2019 5:30 am

phoenix wrote:No problems on my server and, FWIW, Patch 2 is the current version:

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Release 8.8.15_GA_3829.RHEL7_64_20190718141144 RHEL7_64 FOSS edition, Patch 8.8.15_P2

Hi Bill
I am using the Centos YUM system and the P1 is the latest it shows, also the Zimbra Administrator Interface does not show any upgrades to P2...
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phoenix
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Re: Serious issue with the latest 8.8.15 patch

Postby phoenix » Mon Sep 30, 2019 5:42 am

Does the patch show the correct version if you search for them individually?

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dnf info zimbra-patch

Last metadata expiration check: 0:34:33 ago on Mon 30 Sep 2019 05:03:33 UTC.
Installed Packages
Name         : zimbra-patch
Version      : 8.8.15.1568752511.p2
Release      : 1.r7
Arch         : x86_64
Size         : 85 k
Source       : zimbra-patch-8.8.15.1568752511.p2-1.r7.src.rpm
Repo         : @System
From repo    : zimbra-8815-oss
Summary      : Zimbra Patch
URL          : http://www.zimbra.com
License      : ZPL and other
Description  : Zimbra Patch
Regards

Bill

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cyber7
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Re: Serious issue with the latest 8.8.15 patch

Postby cyber7 » Mon Sep 30, 2019 5:55 am

phoenix wrote:Does the patch show the correct version if you search for them individually?

Code: Select all

dnf info zimbra-patch

Last metadata expiration check: 0:34:33 ago on Mon 30 Sep 2019 05:03:33 UTC.
Installed Packages
Name         : zimbra-patch
Version      : 8.8.15.1568752511.p2
Release      : 1.r7
Arch         : x86_64
Size         : 85 k
Source       : zimbra-patch-8.8.15.1568752511.p2-1.r7.src.rpm
Repo         : @System
From repo    : zimbra-8815-oss
Summary      : Zimbra Patch
URL          : http://www.zimbra.com
License      : ZPL and other
Description  : Zimbra Patch


Nope, mine shows:

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yum info zimbra-patch
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
 * base: www.ftp.saix.net
 * extras: www.ftp.saix.net
 * updates: www.ftp.saix.net
Installed Packages
Name        : zimbra-patch
Arch        : x86_64
Version     : 8.8.15.1566550364.p1
Release     : 2.r7
Size        : 634 k
Repo        : installed
From repo   : zimbra-8815-network
Summary     : Zimbra Network Patch
URL         : http://www.zimbra.com
License     : ZPL and other
Description : Zimbra Network Patch

Available Packages
Name        : zimbra-patch
Arch        : x86_64
Version     : 8.8.15.1568752511.p2
Release     : 2.r7
Size        : 563 k
Repo        : zimbra-8815-network
Summary     : Zimbra Network Patch
URL         : http://www.zimbra.com
License     : ZPL and other
Description : Zimbra Network Patch
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cyber7
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Re: Serious issue with the latest 8.8.15 patch

Postby cyber7 » Mon Sep 30, 2019 5:56 am

Hi Bill
Oh, wait, it does :)

kind regards
aubrey

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