Downgrade to FOSS License error
Posted: Thu Jul 30, 2020 9:12 am
Hi, On my CentOS7 system I had ZCS8.8 Network Edition installed (zcs-NETWORK-8.8.15_GA_3869.RHEL7_64.20190918004220) with a trial license. The license expired and I decided to downgrade to FOSS (zcs-8.8.15_GA_3869.RHEL7_64.20190918004220).
At first sight it went well, it was all dandy on 'zmcontrol status' but zmprov -v gave me this:
Neither can I log in to the frontend: "A network service error has occurred." and can't access admin page on port 7071 (console says: "HTTP ERROR 503 / Problem accessing /service/admin/soap/GetDomainInfoRequest. Reason: Service Unavailable") This is from the mailbox.log:
which is preceded by
I suppose this has something to do with NG which requires a 'zextras' type of license? Downgrading to FOSS removed the zmlicense command, not sure how to check now, please help, it's kinda urgent.
Thanks!
At first sight it went well, it was all dandy on 'zmcontrol status' but zmprov -v gave me this:
Code: Select all
[zimbra@mail ~]$ zmprov -v
ERROR: service.PROXY_ERROR (error while proxying request to target server: Service Unavailable)
com.zimbra.common.service.ServiceException: error while proxying request to target server: Service Unavailable
ExceptionId:main:1596099132342:8b1125887d07974c
Code:service.PROXY_ERROR Arg:(url, STR, "https://localhost:7071/service/admin/soap/AuthRequest")
at com.zimbra.common.service.ServiceException.PROXY_ERROR(ServiceException.java:379)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:326)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:196)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:189)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:447)
at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:432)
at com.zimbra.cs.account.soap.SoapProvisioning.invokeRequest(SoapProvisioning.java:623)
at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:668)
at com.zimbra.cs.account.soap.SoapProvisioning.soapAdminAuthenticate(SoapProvisioning.java:558)
at com.zimbra.cs.account.soap.SoapProvisioning.soapZimbraAdminAuthenticate(SoapProvisioning.java:587)
at com.zimbra.cs.account.ProvUtil.initProvisioning(ProvUtil.java:1045)
at com.zimbra.cs.account.ProvUtil.main(ProvUtil.java:4122)
Code: Select all
2020-07-30 08:29:37,560 ERROR [qtp1143371233-56:https://142.XX.XX.106/service/extension/nginx-lookup] [] misc - Unable to get domain config
com.zimbra.common.service.ServiceException: error while proxying request to target server: Service Unavailable
ExceptionId:qtp1143371233-56:https://142.XX.XX.106/service/extension/nginx-lookup:1596097777559:2366e7ac75d9922a
Code:service.PROXY_ERROR Arg:(url, STR, "https://localhost:7071/service/admin/soap/AuthRequest")
at com.zimbra.common.service.ServiceException.PROXY_ERROR(ServiceException.java:379)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:326)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:196)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:189)
Code: Select all
2020-07-30 08:27:27,839 INFO [main] [] extensions - Initializing extensions
2020-07-30 08:27:27,840 FATAL [main] [] soap - Unable to start servlet
java.lang.NoClassDefFoundError: com/zimbra/cs/license/LicenseException
at java.base/java.lang.Class.getDeclaredConstructors0(Native Method)
at java.base/java.lang.Class.privateGetDeclaredConstructors(Class.java:3138)
at java.base/java.lang.Class.getConstructor0(Class.java:3343)
at java.base/java.lang.Class.newInstance(Class.java:572)
Thanks!