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How can open source edition users report bugs to Zimbra?

Posted: Thu Apr 08, 2021 4:39 am
by davidkillingsworth
It seems like every update and patch I have seen in the past couple of years has had severe problems found by users in this forum.

Before I update to 8.8.15 Patch 20, I would like to know if there is a way to submit a bug report to Zimbra support without purchasing the Network Edition.

I did see a Zimbra support engineer named @jhurley with 4 posts to this forum replied to this thread viewtopic.php?f=13&t=69414&p=300910#p300910

So it seems like there is some visibility of this forum, but I have rarely seen Zimbra support interact with this forum.

Please advise what the proper channels there are to submit a bug report or view existing bugs. The old bug tracker is no longer available for public view.

This question was also asked in 2018 here viewtopic.php?t=65081

With such a high level of new bugs and problems being introduced by urgent security patches, we need to be able to communicate with the development team.

Thanks,
David