Probolem with searching

[Quandit]

Hi all

From few days one user have problem with searching options.

Code: Select all

method:	[unknown]
msg:	system failure: java.lang.NullPointerException
code:	service.FAILURE
detail:	soap:Receiver
trace:	qtp366590980-48:1621166747245:4753443923fabad1
request:	
Body: {
  SearchRequest: {
    _jsns: "urn:zimbraMail",
    header: [
      // [0]:
      {
        n: "List-ID"
       },
      // [1]:
      {
        n: "X-Zimbra-DL"
       },
      // [2]:
      {
        n: "IN-REPLY-TO"
       }
     ],
    limit: 100,
    locale: {
      _content: "pl"
     },
    needExp: 1,
    offset: 0,
    query: "alisiecki",
    recip: "0",
    sortBy: "dateDesc",
    types: "message",
    tz: {
      id: "Europe/Warsaw"
     }
   }
 },
Header: {
  context: {
    _jsns: "urn:zimbra",
    account: {
      _content: "mseroczynska@wamtechnik.pl",
      by: "name"
     },
    authToken: "(removed)",
    session: {
      _content: 16,
      id: 16
     },
    userAgent: {
      name: "ZimbraWebClient - GC90 (Win)",
      version: "8.8.15_GA_3975"
     }
   }
 }
"

The error showed atfer trying find sometginh with "alisiecki" but when I type alisieckii the problem don't exist oO

I used "rim" 0 errors, reboot serwer ewg nothing help

What I can check more?

[Quandit]

I found on log in the same time when user try search mail

SoapEngine - handler exception
java.lang.NullPointerException
at com.zimbra.cs.mailbox.Message.manageCalendar(Message.java:638)
at com.zimbra.cs.mailbox.Message.getRemoteCalendarItem(Message.java:676)
at com.zimbra.cs.service.mail.ToXML.encodeInvitesForMessage(ToXML.java:2553)
at com.zimbra.cs.service.mail.ToXML.encodeMessageSummary(ToXML.java:2093)
at com.zimbra.cs.service.mail.SearchResponse.add(SearchResponse.java:284)
at com.zimbra.cs.service.mail.SearchResponse.add(SearchResponse.java:177)
at com.zimbra.cs.service.mail.Search.putHits(Search.java:185)
at com.zimbra.cs.service.mail.Search.handle(Search.java:117)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:646)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:491)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:278)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:308)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:214)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:873)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1623)
at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:214)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at com.zimbra.cs.servlet.CsrfFilter.doFilter(CsrfFilter.java:164)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at com.zimbra.cs.servlet.RequestStringFilter.doFilter(RequestStringFilter.java:54)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:59)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at com.zimbra.cs.servlet.ETagHeaderFilter.doFilter(ETagHeaderFilter.java:47)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter(ContextPathBasedThreadPoolBalancerFilter.java:107)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(ZimbraQoSFilter.java:125)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at com.zimbra.cs.servlet.ZimbraInvalidLoginFilter.doFilter(ZimbraInvalidLoginFilter.java:117)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:482)
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:327)
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:297)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:540)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1700)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1345)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:480)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1667)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1247)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:220)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:152)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:335)
at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:753)
at org.eclipse.jetty.server.handler.DebugHandler.handle(DebugHandler.java:83)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
at org.eclipse.jetty.server.Server.handle(Server.java:505)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:370)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:267)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:427)
at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:321)
at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:159)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126)
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:698)
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:804)
at java.base/java.lang.Thread.run(Thread.java:830)[/code]