ZCS 9 OSS Patches

[phoenix]

I guess we can kiss goodbye to Synacor providing patches for the OSS ZCS 9 release, yes it's open source but there appears to be no updates to the build from Zextras even though the Zimbra repository is 'enabled'. What's the answer to getting the patch updates for this version of ZCS or am I missing something obvious? Perhaps this is the end of the line for the ZCS OSS version?

[Martinwiertz]

Yes Bill. I am experiencing the same. FOSSv9 stuck at P14.

@Zimbra - please explain this sudden change?

[Martinwiertz]

Anyone?

Is there info from the weekly alliance call?
Has Zimbra discontinued updates?

[phoenix]

There is an answer in another thread on this subject and it's Synacor disowning any responsibility for providing updates. As I suspected they are saying it's the responsibility of the companies/people that built the OSS version of ZCS 9 to provide those patches.

Synacor seem not to understand the value of providing an OSS build, their argument is 'it's open source' you build it! I won't bore everybody with more comments that I've made many times so I'll just leave it at that for now.

[jholder]

These patches are completely missing from our repos. I've sent an email to the team who manages it to see why.

[Martinwiertz]

Thanks JHolder. Hope it will be solved.

[jholder]

Just a quick update:

Our hope is that third parties will provide them, however, the issue here is slightly different. When built from the repo, the version is still at patch 14. Still trying to get answers about that.

[Martinwiertz]

Really disappointing.

New Zimbra policy is to discontinue support OSS-version and risk compromised Zimbra installs due to lack of patching?

Network/paying customers also need patches..... Why do you treat customers differently?

[phoenix]

Really disappointing.

I would agree with that.

New Zimbra policy is to discontinue support OSS-version and risk compromised Zimbra installs due to lack of patching?

They obviously don't care if your server gets hacked or has any bugs.

Network/paying customers also need patches..... Why do you treat customers differently?

My opinion would be that Synacor does not see us OSS users as 'customers', you can tell that by the frequency of the 'we provide the open source code, you go away and build it'. It's a comment that's frequently made, they see no value in the OSS customers finding bugs and reporting them in the forums, although we no longer have access to any bug reporting system.

As far as I can see, Synacor builds the NE edition for various distributions and the OSS version can't be that much different to build (I'm sure someone will correct me on that point )) and the value and goodwill Synacor gets from an OSS build version is immeasurable - it even has people converting to NE from OSS.

[axslingr]

It's highly disappointing because we use 8.8.15 OSS and pay for support(and hardly ever use) on one of our instances for Internet customers. It doesn't need all of the features of NE and we're not going to buy it just to stay on ZCS.