Remote Server returned '550 5.7.129 RESOLVER.RST.RestrictedToRecipientsPermission

Discuss your pilot or production implementation with other Zimbra admins or our engineers.
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enduser2021
Posts: 4
Joined: Wed Jul 14, 2021 2:27 pm

Remote Server returned '550 5.7.129 RESOLVER.RST.RestrictedToRecipientsPermission

Post by enduser2021 »

Client appears to be using O365. We are using Zimbra.

Client has reported this error when sending an email to one of our employees:

Diagnostic information for administrators:

Generating server: ********.com

*****@*******.com
Remote Server returned '550 5.7.129 RESOLVER.RST.RestrictedToRecipientsPermission; not authorized to send to recipient because the sender isn't on the recipient's list of senders to accept mail from'



How can this be when we do not use O365 and we have no such option to accept or deny senders?
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