Zimbra version:
Code: Select all
[zimbra@mail ~]$ zmcontrol -v
Release 8.8.15_GA_3869.RHEL7_64_20190917004220 RHEL7_64 NETWORK edition, Patch 8.8.15_P28.
They just have access to the content of the root of their INBOX and that's all.
When using ZIMBRA webmail, no problem, their folders are there.
And when checking the mailbox.log file, here are the lines generated every time we click on the "refresh" button in the folder list window in Thunderbird:
Code: Select all
2021-12-04 10:47:40,174 INFO [qtp2076287037-1237:https://mail.XXXXXXXX.org:7071/service/admin/soap/zextras] [] soap - zextras elapsed=0
2021-12-04 10:47:40,241 INFO [qtp2076287037-1237:https://mail.XXXXXXXX.org:7071/service/admin/soap/zextras] [] soap - zextras elapsed=0
2021-12-04 10:47:40,292 INFO [qtp2076287037-1611:https://mail.XXXXXXXX.org:7071/service/admin/soap/zextras] [] soap - zextras elapsed=2
2021-12-04 10:47:42,405 INFO [ImapSSLServer-7] [name=USER@DOMAIN.org;mid=241;ip=123.456.789.123;oip=01.01.54.112;via=123.456.789.123(nginx/1.20.0);ua=Thunderbird/91.3.2;cid=15;] imap - IDLE elapsed=0 (NIO)
2021-12-04 10:47:42,445 WARN [ImapSSLServer-7] [name=USER@DOMAIN.org;mid=241;ip=123.456.789.123;oip=01.01.54.112;via=123.456.789.123(nginx/1.20.0);ua=Thunderbird/91.3.2;cid=15;] imap - LIST failed
com.zimbra.cs.mailbox.MailServiceException$NoSuchItemException: no such folder id: 517266
ExceptionId:ImapSSLServer-7:1638611262445:f658d32a953149e1
Code:mail.NO_SUCH_FOLDER Arg:(itemId, IID, "517266")
at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH_FOLDER(MailServiceException.java:231)
at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem.java:1752)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:2964)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:2910)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:2901)
at com.zimbra.cs.mailbox.Mailbox.getFolderById(Mailbox.java:4192)
at com.zimbra.cs.mailbox.Mailbox.getFolderById(Mailbox.java:4240)
at com.zimbra.cs.imap.ImapPath.getReferent(ImapPath.java:489)
at com.zimbra.cs.imap.ImapPath.useReferent(ImapPath.java:405)
at com.zimbra.cs.imap.ImapPath.getFolder(ImapPath.java:355)
at com.zimbra.cs.imap.ImapPath.isVisible(ImapPath.java:612)
at com.zimbra.cs.imap.ImapHandler.accumulatePaths(ImapHandler.java:2462)
at com.zimbra.cs.imap.ImapHandler.doLIST(ImapHandler.java:2219)
at com.zimbra.cs.imap.ImapHandler.executeRequest(ImapHandler.java:740)
at com.zimbra.cs.imap.NioImapHandler.processRequest(NioImapHandler.java:123)
at com.zimbra.cs.imap.NioImapHandler.messageReceived(NioImapHandler.java:63)
at com.zimbra.cs.server.NioHandlerDispatcher.messageReceived(NioHandlerDispatcher.java:95)
at org.apache.mina.core.filterchain.DefaultIoFilterChain$TailFilter.messageReceived(DefaultIoFilterChain.java:716)
at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:434)
at org.apache.mina.core.filterchain.DefaultIoFilterChain.access$1200(DefaultIoFilterChain.java:46)
at org.apache.mina.core.filterchain.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:796)
at org.apache.mina.core.filterchain.IoFilterAdapter.messageReceived(IoFilterAdapter.java:119)
at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:434)
at org.apache.mina.core.filterchain.DefaultIoFilterChain.access$1200(DefaultIoFilterChain.java:46)
at org.apache.mina.core.filterchain.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:796)
at org.apache.mina.filter.codec.ProtocolCodecFilter$ProtocolDecoderOutputImpl.flush(ProtocolCodecFilter.java:427)
at org.apache.mina.filter.codec.ProtocolCodecFilter.messageReceived(ProtocolCodecFilter.java:245)
at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:434)
at org.apache.mina.core.filterchain.DefaultIoFilterChain.access$1200(DefaultIoFilterChain.java:46)
at org.apache.mina.core.filterchain.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:796)
at com.zimbra.cs.server.NioLoggingFilter.messageReceived(NioLoggingFilter.java:68)
at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:434)
at org.apache.mina.core.filterchain.DefaultIoFilterChain.access$1200(DefaultIoFilterChain.java:46)
at org.apache.mina.core.filterchain.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:796)
at org.apache.mina.core.filterchain.IoFilterEvent.fire(IoFilterEvent.java:75)
at org.apache.mina.core.session.IoEvent.run(IoEvent.java:63)
at org.apache.mina.filter.executor.OrderedThreadPoolExecutor$Worker.runTask(OrderedThreadPoolExecutor.java:780)
at org.apache.mina.filter.executor.OrderedThreadPoolExecutor$Worker.runTasks(OrderedThreadPoolExecutor.java:772)
at org.apache.mina.filter.executor.OrderedThreadPoolExecutor$Worker.run(OrderedThreadPoolExecutor.java:714)
at java.base/java.lang.Thread.run(Thread.java:830)
2021-12-04 10:47:42,446 INFO [ImapSSLServer-7] [name=USER@DOMAIN.org;mid=241;ip=123.456.789.123;oip=01.01.54.112;via=123.456.789.123(nginx/1.20.0);ua=Thunderbird/91.3.2;cid=15;] imap - LIST elapsed=5 (NIO)
2021-12-04 10:47:42,472 WARN [ImapSSLServer-7] [name=USER@DOMAIN.org;mid=241;ip=123.456.789.123;oip=01.01.54.112;via=123.456.789.123(nginx/1.20.0);ua=Thunderbird/91.3.2;cid=15;] imap - LIST failed
com.zimbra.cs.mailbox.MailServiceException$NoSuchItemException: no such folder id: 517266
ExceptionId:ImapSSLServer-7:1638611262472:f658d32a953149e1
Code:mail.NO_SUCH_FOLDER Arg:(itemId, IID, "517266")
at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH_FOLDER(MailServiceException.java:231)
at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem.java:1752)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:2964)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:2910)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:2901)
at com.zimbra.cs.mailbox.Mailbox.getFolderById(Mailbox.java:4192)
at com.zimbra.cs.mailbox.Mailbox.getFolderById(Mailbox.java:4240)
at com.zimbra.cs.imap.ImapPath.getReferent(ImapPath.java:489)
at com.zimbra.cs.imap.ImapPath.useReferent(ImapPath.java:405)
at com.zimbra.cs.imap.ImapPath.getFolder(ImapPath.java:355)
at com.zimbra.cs.imap.ImapPath.isVisible(ImapPath.java:612)
at com.zimbra.cs.imap.ImapHandler.accumulatePaths(ImapHandler.java:2462)
at com.zimbra.cs.imap.ImapHandler.doLIST(ImapHandler.java:2219)
at com.zimbra.cs.imap.ImapHandler.executeRequest(ImapHandler.java:740)
at com.zimbra.cs.imap.NioImapHandler.processRequest(NioImapHandler.java:123)
at com.zimbra.cs.imap.NioImapHandler.messageReceived(NioImapHandler.java:63)
at com.zimbra.cs.server.NioHandlerDispatcher.messageReceived(NioHandlerDispatcher.java:95)
at org.apache.mina.core.filterchain.DefaultIoFilterChain$TailFilter.messageReceived(DefaultIoFilterChain.java:716)
at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:434)
at org.apache.mina.core.filterchain.DefaultIoFilterChain.access$1200(DefaultIoFilterChain.java:46)
at org.apache.mina.core.filterchain.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:796)
at org.apache.mina.core.filterchain.IoFilterAdapter.messageReceived(IoFilterAdapter.java:119)
at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:434)
at org.apache.mina.core.filterchain.DefaultIoFilterChain.access$1200(DefaultIoFilterChain.java:46)
at org.apache.mina.core.filterchain.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:796)
at org.apache.mina.filter.codec.ProtocolCodecFilter$ProtocolDecoderOutputImpl.flush(ProtocolCodecFilter.java:427)
at org.apache.mina.filter.codec.ProtocolCodecFilter.messageReceived(ProtocolCodecFilter.java:245)
at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:434)
at org.apache.mina.core.filterchain.DefaultIoFilterChain.access$1200(DefaultIoFilterChain.java:46)
at org.apache.mina.core.filterchain.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:796)
at com.zimbra.cs.server.NioLoggingFilter.messageReceived(NioLoggingFilter.java:68)
at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:434)
at org.apache.mina.core.filterchain.DefaultIoFilterChain.access$1200(DefaultIoFilterChain.java:46)
at org.apache.mina.core.filterchain.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:796)
at org.apache.mina.core.filterchain.IoFilterEvent.fire(IoFilterEvent.java:75)
at org.apache.mina.core.session.IoEvent.run(IoEvent.java:63)
at org.apache.mina.filter.executor.OrderedThreadPoolExecutor$Worker.runTask(OrderedThreadPoolExecutor.java:780)
at org.apache.mina.filter.executor.OrderedThreadPoolExecutor$Worker.runTasks(OrderedThreadPoolExecutor.java:772)
at org.apache.mina.filter.executor.OrderedThreadPoolExecutor$Worker.run(OrderedThreadPoolExecutor.java:714)
at java.base/java.lang.Thread.run(Thread.java:830)
2021-12-04 10:47:42,473 INFO [ImapSSLServer-7] [name=USER@DOMAIN.org;mid=241;ip=123.456.789.123;oip=01.01.54.112;via=123.456.789.123(nginx/1.20.0);ua=Thunderbird/91.3.2;cid=15;] imap - LIST elapsed=4 (NIO)
2021-12-04 10:47:42,498 INFO [ImapSSLServer-7] [name=USER@DOMAIN.org;mid=241;ip=123.456.789.123;oip=01.01.54.112;via=123.456.789.123(nginx/1.20.0);ua=Thunderbird/91.3.2;cid=15;] imap - LIST failed: wildcards not permitted in username /home/*
2021-12-04 10:47:42,498 INFO [ImapSSLServer-7] [name=USER@DOMAIN.org;mid=241;ip=123.456.789.123;oip=01.01.54.112;via=123.456.789.123(nginx/1.20.0);ua=Thunderbird/91.3.2;cid=15;] imap - LIST elapsed=3 (NIO)
2021-12-04 10:47:42,521 INFO [ImapSSLServer-7] [name=USER@DOMAIN.org;mid=241;ip=123.456.789.123;oip=01.01.54.112;via=123.456.789.123(nginx/1.20.0);ua=Thunderbird/91.3.2;cid=15;] imap - LIST failed: wildcards not permitted in username /home/*
2021-12-04 10:47:42,521 INFO [ImapSSLServer-7] [name=USER@DOMAIN.org;mid=241;ip=123.456.789.123;oip=01.01.54.112;via=123.456.789.123(nginx/1.20.0);ua=Thunderbird/91.3.2;cid=15;] imap - LIST elapsed=1 (NIO)
2021-12-04 10:47:42,545 INFO [ImapSSLServer-7] [name=USER@DOMAIN.org;mid=241;ip=123.456.789.123;oip=01.01.54.112;via=123.456.789.123(nginx/1.20.0);ua=Thunderbird/91.3.2;cid=15;] imap - IDLE elapsed=0 (NIO)
Code: Select all
zmmailbox -z -m marie.falcon@alec-grenoble.org gaf
In fact, greping 517266 in the output, there is a line which is:
Code: Select all
19785 mess 0 0 /Inbox/2 - À conserver/Activités/ANONYMIZED_DATA/ANONYMIZED_DATA/Transferts OTHER/Dossiers partagés par OTHER/DUCOR de OTHER USER (OTHER_USER@DOMAIN.org:517266)
Do you have any idea please?
Thanks for your help.
Best regards