Please Install java 7 or higher in order to use secure email (S/MIME))

Discuss your pilot or production implementation with other Zimbra admins or our engineers.
Post Reply
zohaib09
Posts: 26
Joined: Sun Mar 06, 2022 10:05 am

Please Install java 7 or higher in order to use secure email (S/MIME))

Post by zohaib09 »

Hi

In preference secure email option does not exist. So I enabled s/mime, now geting this error when login to user account

Please Install java 7 or higher in order to use secure email (S/MIME))

In my windows machine Java latest version is already installed.

Please suggest
Attachments
ERRROR.jpg
ERRROR.jpg (12.12 KiB) Viewed 1958 times
zohaib09
Posts: 26
Joined: Sun Mar 06, 2022 10:05 am

RE: Please Install java 7 or higher in order to use secure email (S/MIME))

Post by zohaib09 »

Hi

I have installed Zimbra 9 NE, and getting same error of java. I have just enabled s/mime

I have enabled s/mime in following way


1. zimbra admin --> configure --> zimlets --> com_zimbra_smime (right click and enabled it)

2. zimbra admin --> configure --> Class of Service --> default --> zimlets --> com_zimbra_smime (set it to mandatory)

3. zimbra admin --> configure --> Class of Service --> default --> Features (Put check on Enabled s/smime)

4. Also enabled this feature in sameway in required user

But when login to webclient it gives error

"Please install Java 7 or higher in order to use secure mail"


Please suggest
User avatar
L. Mark Stone
Ambassador
Ambassador
Posts: 2796
Joined: Wed Oct 09, 2013 11:35 am
Location: Portland, Maine, US
ZCS/ZD Version: 10.0.6 Network Edition
Contact:

Re: Please Install java 7 or higher in order to use secure email (S/MIME))

Post by L. Mark Stone »

You don't say if you are setting up client-side SMIME or server-side SMIME; either way there are a few other steps to follow:

https://zimbra.github.io/zimbra-9/admin ... g_up_smime

Hope that helps,
Mark
___________________________________
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
AWS Certified Solutions Architect-Associate
jringoot
Posts: 4
Joined: Sat Sep 13, 2014 2:58 am

Re: Please Install java 7 or higher in order to use secure email (S/MIME))

Post by jringoot »

I think this error is linked to using the classic client, I have it in the classic client, but not when using the modern client.
Post Reply