Error when I try to install Certificate

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ogmyos
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Joined: Fri Apr 22, 2022 1:51 pm

Error when I try to install Certificate

Post by ogmyos »

Hi,
When I try to install or to display certificate, I've this error message in Zimbra Admin :
Mail : system failure: exception executing command: zmcertmgr viewdeployedcrt ldap with {RemoteManager: vps-3d8e1247.vps.ovh.net->zimbra@vps-3d8e1247.vps.ovh.net:22} Code d’erreur : service.FAILURE Method: [unknown] Détails :soap:Receiver

What's the problem ? If I buy a certificate, can I slip through this error to install it ?

I'm working on Zimbra 8.8.15 version
phoenix
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Re: Error when I try to install Certificate

Post by phoenix »

If you wnat an answer as to why that error occurs I'd suggest you do an internet search for the following:

Code: Select all

zimbra system failure: exception executing command: zmcertmgr viewdeployedcrt ldap with {RemoteManager
You'll find plenty of solutions.

FWIW, I'd suggest you'd be better off installing a LetsEncrypt certificate, There's a thread (and wiki article) by JDunphy (Jim), that gives you all the required steps to install and renew the certificates on an automatic basis.
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Bill

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ogmyos
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Re: Error when I try to install Certificate

Post by ogmyos »

I didn't find solution for this problem. Ok i'll use let's encrypt but is this error must be reslove to install let's encrypt certif ?
Do you have any link to find the thread for let's encrypt installation for Zimbra mail ?
phoenix
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Re: Error when I try to install Certificate

Post by phoenix »

I've given you the details in my previous post, search the forums and/or the wiki.
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L. Mark Stone
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Re: Error when I try to install Certificate

Post by L. Mark Stone »

You can also try installing the cert you've presumably already paid for via the commandline, using this Certified wiki article:

https://wiki.zimbra.com/wiki/Administra ... cate_Tools

Hope that helps,
Mark
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ogmyos
Posts: 5
Joined: Fri Apr 22, 2022 1:51 pm

Re: Error when I try to install Certificate

Post by ogmyos »

Yes but when I try to generate CSR, I've this error :
Mail : system failure: exception executing command: zmcertmgr createcsr comm -new -keysize 2048 -digest sha256 -subject '/C=FR/ST=France/CN=zmail.ogmyos.com' -subjectAltNames 'vps-3d8e1247.vps.ovh.net' with {RemoteManager: vps-3d8e1247.vps.ovh.net->zimbra@vps-3d8e1247.vps.ovh.net:22} Code d’erreur : service.FAILURE Method: [unknown] Détails :soap:Receiver
ogmyos
Posts: 5
Joined: Fri Apr 22, 2022 1:51 pm

Re: Error when I try to install Certificate

Post by ogmyos »

Hi, I found my error : my zmcertmgr file ask a root user but I use zimbra 8.8.15. I replace root by zimbra in my zmcertmgr file and now it seems work. Thank you for your help
ogmyos
Posts: 5
Joined: Fri Apr 22, 2022 1:51 pm

Re: Error when I try to install Certificate

Post by ogmyos »

When I try to download CSR from Zimbra Admin, I've this error : HTTP ERROR 500
Problem accessing /service/extension/com_zimbra_cert_manager/downloadcsr. Reason:
Server Error

Any idea on the problem ?
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barrydegraaff
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Re: Error when I try to install Certificate

Post by barrydegraaff »

For Let's Encrypt please follow the step-by-step guide at https://wiki.zimbra.com/wiki/Installing ... ertificate
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