Discrepancy between mailbox size and single folder sum

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7224jobe
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Joined: Sat Sep 13, 2014 1:55 am
ZCS/ZD Version: 8.8.15_FOSS Patch38

Discrepancy between mailbox size and single folder sum

Post by 7224jobe »

Hi everybody,
on my Zimbra (Release 8.8.15_GA_3869.RHEL7_64_20190917004220 RHEL7_64 FOSS edition, Patch 8.8.15_P31.1.) I have a few accounts where total mailbox size is much higher than the sum of the single folders size. On Zimbra admin web interface if I click on that user account I see a mailbox size of 16GB, but if I connect to the user webmail and sum the size of each of his mail folders, the total is about 7 GB.
I also found a script that prints out the size of every folder ( https://philipgabrielsen.no/zimbra/a-sc ... der-sizes/ ), and the total is ~7GB

I have already emptied that user trashbin and also Dumpster using zmmailbox -z -m user.name -A emptyDumpster

Do you have any clue?
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