system failure: accumulating deletion info

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EAlexeyJA
Posts: 3
Joined: Tue Jul 12, 2022 4:42 pm

system failure: accumulating deletion info

Post by EAlexeyJA »

Hello guys !
I recently get this error when i tried to clean the inbox folder for the admin account.
the admin have more than 200k messages in inbox folder.

zimbra@AR-ZIMBRA:/root$ zmmailbox -z -m admin@ar.azcuba.cu emptyFolder Inbox
ERROR: service.FAILURE (system failure: accumulating deletion info)

please, their is no way to clean the inbox folder for the admin account, can someone help me ?
Thanks,
Emigdio
EAlexeyJA
Posts: 3
Joined: Tue Jul 12, 2022 4:42 pm

Re: system failure: accumulating deletion info

Post by EAlexeyJA »

Please, i need to solve this problem, can someone help me?
I searched the web and i didn''t found a solution.
:(
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axslingr
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Posts: 256
Joined: Sat Sep 13, 2014 2:20 am
ZCS/ZD Version: 8.8.15.GA.3869.UBUNTU18.64 UBUNTU18

Re: system failure: accumulating deletion info

Post by axslingr »

How about setting the account up in Thunderbird?

Lance
EAlexeyJA
Posts: 3
Joined: Tue Jul 12, 2022 4:42 pm

Re: system failure: accumulating deletion info

Post by EAlexeyJA »

i'm not using thunderbrd, i use the zimbra web gui.
but i'm trying to empty inbox folder from shell console using cli commands, and get failure.
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axslingr
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Posts: 256
Joined: Sat Sep 13, 2014 2:20 am
ZCS/ZD Version: 8.8.15.GA.3869.UBUNTU18.64 UBUNTU18

Re: system failure: accumulating deletion info

Post by axslingr »

Right...but the cli is not your only option so try a different way if it's not working, like use an imap client(Thunderbird or whatever) and try to empty it that way. That's a lot of messages to delete at once so maybe that's why the cli is failing. You may have to delete them in sections.
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