email are sent to junk gmail/hotmail

Discuss your pilot or production implementation with other Zimbra admins or our engineers.
Post Reply
tehseen
Posts: 20
Joined: Sat Oct 26, 2019 12:46 pm

email are sent to junk gmail/hotmail

Post by tehseen »

Greetings,

My emails are sent to junk / spam gmail and hotmail although I have added domain into postmaster of gmail .

SPF show green : spf_record v=spf1 ip4:x.x.x.x ~all
DKIM generated perfect: select_domain key
DMARC generated perfect
MX set to primary priority 0 mx_record: mail.mydomain.com

Tested server IP against blacklist and found 0 record int black-listing.
phoenix
Ambassador
Ambassador
Posts: 27272
Joined: Fri Sep 12, 2014 9:56 pm
Location: Liverpool, England

Re: email are sent to junk gmail/hotmail

Post by phoenix »

The information you've posted doesn't really give us much info. You're going to have to look at the headers and see why it's being rejected. There are also tools on the internet (do a search) that will read the headers and give you a summary of the status You can also find sites that will ask you to send them an email and it will verify the status of your email with regards to it's 'spam' status.
Regards

Bill

Rspamd: A high performance spamassassin replacement

Per ardua ad astra
tehseen
Posts: 20
Joined: Sat Oct 26, 2019 12:46 pm

Re: email are sent to junk gmail/hotmail

Post by tehseen »

here are few header from view message

Received: from localhost (localhost [127.0.0.1])

by mail.mydomain.com (Postfix) with ESMTP id 3720AA1003

for <myemail@hotmail.com>; Thu, 11 Aug 2022 13:46:06 +0200 (CEST)

Received: from mail.mydomain.com ([127.0.0.1])

by localhost (mail.sos.college [127.0.0.1]) (amavisd-new, port 10032)

Correct me if I'm wrong is it caused by 127.0.0.1 instead of my actual ip address? I do receive and send mail but when sending mails it send to junk/spam on gmail or hotmail.
phoenix
Ambassador
Ambassador
Posts: 27272
Joined: Fri Sep 12, 2014 9:56 pm
Location: Liverpool, England

Re: email are sent to junk gmail/hotmail

Post by phoenix »

Are you saying that your host Public IP address doesn't appear in any of the headers only the localhost address?
Regards

Bill

Rspamd: A high performance spamassassin replacement

Per ardua ad astra
tehseen
Posts: 20
Joined: Sat Oct 26, 2019 12:46 pm

Re: email are sent to junk gmail/hotmail

Post by tehseen »

Yes is that fine to show localost instead of public IP. may be it is one of the cause too for being flagged as spam.
phoenix
Ambassador
Ambassador
Posts: 27272
Joined: Fri Sep 12, 2014 9:56 pm
Location: Liverpool, England

Re: email are sent to junk gmail/hotmail

Post by phoenix »

Just to confirm what tehseen has posted, the localhost entry doesn't cause the problem. You should see a header line that states the mail server name and the Public IP address (or possibly the LAN IP), do you have that? Have you looked at the full headers (one by one) of an email that's been marked as spam? Is this ZCS server behind a NAT router or on a Public IP?
Regards

Bill

Rspamd: A high performance spamassassin replacement

Per ardua ad astra
tehseen
Posts: 20
Joined: Sat Oct 26, 2019 12:46 pm

Re: email are sent to junk gmail/hotmail

Post by tehseen »

Below is full header message and I've public IP and I masked it with x.x.183.x and real domain with mydomain.com

Code: Select all

Received: from OSAPR01MB4099.jpnprd01.prod.outlook.com (2603:1096:604:30::22)

 by OSZPR01MB6799.jpnprd01.prod.outlook.com with HTTPS; Thu, 11 Aug 2022

 11:46:10 +0000

Received: from AS8P189CA0016.EURP189.PROD.OUTLOOK.COM (2603:10a6:20b:31f::7)

 by OSAPR01MB4099.jpnprd01.prod.outlook.com (2603:1096:604:30::22) with

 Microsoft SMTP Server (version=TLS1_2,

 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5504.16; Thu, 11 Aug

 2022 11:46:09 +0000

Received: from VI1EUR05FT037.eop-eur05.prod.protection.outlook.com

 (2603:10a6:20b:31f:cafe::2f) by AS8P189CA0016.outlook.office365.com

 (2603:10a6:20b:31f::7) with Microsoft SMTP Server (version=TLS1_2,

 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5525.11 via Frontend

 Transport; Thu, 11 Aug 2022 11:46:06 +0000

Authentication-Results: spf=pass (sender IP is )

 smtp.mailfrom=mydomain.com; dkim=pass (signature was verified)

 header.d=mydomain.com;dmarc=pass action=none

 header.from=mydomain.com;compauth=pass reason=100

Received-SPF: Pass (protection.outlook.com: domain of mydomain.com designates

 x.x.183.x as permitted sender) receiver=protection.outlook.com;

 client-ip=x.x.183.x; helo=mail.mydomain.com; pr=C

Received: from mail.mydomain.com (x.x.183.x) by

 VI1EUR05FT037.mail.protection.outlook.com (10.233.243.185) with Microsoft

 SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id

 15.20.5525.11 via Frontend Transport; Thu, 11 Aug 2022 11:46:06 +0000

X-IncomingTopHeaderMarker:

 OriginalChecksum:93BD879CD8D58F0B2772E4073CF5427D8C91ED64F6D02446EAFFCF2A003C352D;UpperCasedChecksum:C34479F658F73ADC8F702AF2BE2BEF2F492649DE45C719F98651A68E08298B2C;SizeAsReceived:2532;Count:21

Received: from localhost (localhost [127.0.0.1])

	by mail.mydomain.com (Postfix) with ESMTP id 3720AA1003

	for <tehseen@hotmail.com>; Thu, 11 Aug 2022 13:46:06 +0200 (CEST)

Received: from mail.mydomain.com ([127.0.0.1])

	by localhost (mail.mydomain.com [127.0.0.1]) (amavisd-new, port 10032)

	with ESMTP id rP5bUrZy-i6O for <tehseen@hotmail.com>;

	Thu, 11 Aug 2022 13:46:05 +0200 (CEST)

Received: from localhost (localhost [127.0.0.1])

	by mail.sos.college (Postfix) with ESMTP id 15FF2A1000

	for <tehseen@hotmail.com>; Thu, 11 Aug 2022 13:46:05 +0200 (CEST)

DKIM-Filter: OpenDKIM Filter v2.10.3 mail.mydomain.com 15FF2A1000

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mydomain.com;

	s=576C136C-17D9-11ED-AAAF-6C5E342EE31B; t=1660218365;

	bh=GjOiamcSsBTcQD736ETVM9CFPCm25jckT6ULeTveHCM=;

	h=Date:From:To:Message-ID:MIME-Version;

	b=enqXkHP4dLxlm4z1rloRdx2Tb7Kw4LKm6S0hF98qxcYdbznC8zpcQ7FQk9Q0E/x9O

	 U23bQ/4ycK7bXcu0Yww9oejRK/XNM8HZS8NR3S9nfiA4eP+hCBlmfJ0bMX9P0eQ5tR

	 nDP+2WgSE5jDnqCdZbjq+ZbVP87cRS2gxrDCvxirK1Haoa+SJctZHHY8qYP2d9Njvh

	 jNRj/ddEKdi4fc0MkX3IgEUCSCdaQPWe01mS0HM6lBNqJOKoTM/XP79qhs9WcYaBre

	 nA5CKVDhz3+kziyGKsUGd1EjZGhBirpku4CKbiRcWl/PnSDh9zZSVtTkppHgQtQ2Mt

	 XAh816KiXEVGg==

X-Virus-Scanned: amavisd-new at mydomain.com

Received: from mail.mydomain.com ([127.0.0.1])

	by localhost (mail.sos.college [127.0.0.1]) (amavisd-new, port 10026)

	with ESMTP id ya9Ma-aCr0AN for <tehseen@hotmail.com>;

	Thu, 11 Aug 2022 13:46:04 +0200 (CEST)

Received: from mail.mydomain.com (mail.mydomain.com [x.x.183.x])

	by mail.sos.college (Postfix) with ESMTP id E7823A0FDC

	for <tehseen@hotmail.com>; Thu, 11 Aug 2022 13:46:04 +0200 (CEST)

Date: Thu, 11 Aug 2022 13:46:04 +0200 (CEST)

From: tehseen javed <tehseen@mydomain.com>

To: Tehseen Javed <tehseen@hotmail.com>

Message-ID: <1703088567.5.1660218364770.JavaMail.zimbra@mydomain.com>

In-Reply-To: <OSZPR01MB67994C5AD2ADEC75DE263B8BD6649@OSZPR01MB6799.jpnprd01.prod.outlook.com>

References: <1757563749.1.1660208615703.JavaMail.zimbra@mydomain.com> <OSZPR01MB67994C5AD2ADEC75DE263B8BD6649@OSZPR01MB6799.jpnprd01.prod.outlook.com>

Subject: Re: primary set to my zimbra

Content-Type: multipart/alternative; 

	boundary="=_4bb3cda0-201d-43d2-b760-82e65db49480"

X-Originating-IP: [185.245.183.82]

X-Mailer: Zimbra 8.8.15_GA_4372 (ZimbraWebClient - FF102 (Linux)/8.8.15_GA_4372)

Thread-Topic: primary set to my zimbra

Thread-Index: P+N15vrAZg2P8900ZrNFJ7Cdrakfhupu/2/4+ohtgtc=

X-IncomingHeaderCount: 21

Return-Path: tehseen@mydomain.com

X-MS-Exchange-Organization-ExpirationStartTime: 11 Aug 2022 11:46:06.4012

 (UTC)

X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit

X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000

X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit

X-MS-Exchange-Organization-Network-Message-Id:

 e32e90af-f174-47d6-8d3a-08da7b8f137f

X-EOPAttributedMessage: 0

X-EOPTenantAttributedMessage: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa:0

X-MS-Exchange-Organization-MessageDirectionality: Incoming

X-MS-PublicTrafficType: Email

X-MS-Exchange-Organization-AuthSource:

 VI1EUR05FT037.eop-eur05.prod.protection.outlook.com

X-MS-Exchange-Organization-AuthAs: Anonymous

X-MS-UserLastLogonTime: 8/11/2022 11:17:02 AM

X-MS-Office365-Filtering-Correlation-Id: e32e90af-f174-47d6-8d3a-08da7b8f137f

X-MS-TrafficTypeDiagnostic: OSAPR01MB4099:EE_

X-MS-Exchange-EOPDirect: true

X-Sender-IP: 185.245.183.82

X-SID-PRA: TEHSEEN@MYDOMAIN.COM

X-SID-Result: PASS

X-MS-Exchange-Organization-PCL: 2

X-MS-Exchange-Organization-SCL: 7

X-Microsoft-Antispam: BCL:0;

X-MS-Exchange-CrossTenant-OriginalArrivalTime: 11 Aug 2022 11:46:06.3543

 (UTC)

X-MS-Exchange-CrossTenant-Network-Message-Id: e32e90af-f174-47d6-8d3a-08da7b8f137f

X-MS-Exchange-CrossTenant-Id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa

X-MS-Exchange-CrossTenant-AuthSource:

 VI1EUR05FT037.eop-eur05.prod.protection.outlook.com

X-MS-Exchange-CrossTenant-AuthAs: Anonymous

X-MS-Exchange-CrossTenant-FromEntityHeader: Internet

X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg:

 00000000-0000-0000-0000-000000000000

X-MS-Exchange-Transport-CrossTenantHeadersStamped: OSAPR01MB4099

X-MS-Exchange-Transport-EndToEndLatency: 00:00:03.8127643

X-MS-Exchange-Processed-By-BccFoldering: 15.20.5504.021

X-Microsoft-Antispam-Mailbox-Delivery:

	abwl:0;wl:0;pcwl:0;kl:0;iwl:0;dwl:0;dkl:0;rwl:0;ucf:0;jmr:0;ex:0;auth:1;dest:I;OFR:SpamFilterPass;ENG:(5062000285)(90000117)(90013020)(91025020)(91040095)(5061607266)(5061608174)(9050020)(9065024)(9100338)(1005132)(2008001134)(4810004)(4910033)(9920006)(9610025)(9510006)(10105021)(9320005)(9230038);

X-Message-Info:

	5vMbyqxGkdfTW3zaI4i6pOvvFML6BsK8jQiKdPfAV51QXZNNc3X/lcxedhBXx1cArxqo+7PHr7xesyIE0nMGjT4k20DFVT+YAHgqRmSBok7982V31/GEUiPKV5MsaS2yFCKYrpId4tyJ/Q3cHq6BDzbm3YdWgPytc755+DWSJ2cf0IAa9NZCwkYXeg1jCFCNMQ/kATCiq60pY/mr9F7zww==

X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MTtHRD0zO1NDTD0tMQ==

X-Microsoft-Antispam-Message-Info:

	=?utf-8?B?SFdkSmhJWHVUdDJ5bmY2bEcwaE1iaFlDdFQrOHJINnBYUUM0SXNlT0VVSHNN?=

 =?utf-8?B?dEx3d1Z6S2hydjhUQXpZVTlLU2Rjd0ZzSlBOK29aOG90VmtVK0xwb1R5Tjdm?=

 =?utf-8?B?bjRmYUNtUmRMd1dsbmYxQnd6dVUyUlpHV2NIckZ3U2c2S01XNjdDeFZWVS84?=

 =?utf-8?B?S3ZKTU4vVTY2a3AwQ3JwQ2xIMG5wRmRCNmdobE1tcmtwQklPTkY1eEhTY0Y3?=

 =?utf-8?B?cm5LUklyMDhGMUtYeVRaQldBNytXMGVtcy82Sk1lYWVTZHE0ZmJBcUdIbkNp?=

 =?utf-8?B?cldjUVdRTWF4Q0k5c3lUNWRqYkRrbmR1NjIxMDJseUtLbjQxMlhxTmdKT3FP?=

 =?utf-8?B?YXh2M09scU1iYkVGcldMYW9ITGV4MzJVUDFCM2JLbXVRbytsckNkRFl6cGdn?=

 =?utf-8?B?RUlWdWcxYzBWV2J1VmVTTzhFRGNOaTU0VXFnc3JnWFFsT1dTb0c1R0paN1Vk?=

 =?utf-8?B?RzZnV0JtNklIQTZHazV6MEs4bk8rT2hvOS9aNUtnU1h1NmxBYUpxZUtSUy8y?=

 =?utf-8?B?b2FCa2RnTDFJS2NqUjE5MVFYZUxRb0JzQTZSVTRRdHFYOXA0SDRIbFpxZmg4?=

 =?utf-8?B?QXVwUFBnN0gyd2ZEQW1hU1BhQ1l6dkF1dEduN2lKNzU3NWNNNUpuaTBqd0xV?=

 =?utf-8?B?UWFmdE1wTHB1cDdNaThPaUZWTkljNHBMMldXYTNrVkxKNlM3K0xHdFZhNkxa?=

 =?utf-8?B?Y2pMSmRBRWRPd0dBcnkzYlF6b3REYjJ0Z2c0OUwzSE43aU5PYnFySThBSnpy?=

 =?utf-8?B?QU5lRW5aNUV3MDUvMFY0TzBONnhGc0N6QkQva1dKOW12N3NheWoyaTRFSHJW?=

 =?utf-8?B?VW50akhIWG51cnVITWRmV25DcGx6REh5cjNFVG56RkFFZ3I1TjJHQmE2K2Zr?=

 =?utf-8?B?Ry9WdDR0Vm5nSG5hd0V2UDlLaWNNdWhmK21FczNSQzhBVnZHMXVJa3RPTzhu?=

 =?utf-8?B?VW5XV2FmK3dGM1NEcWJOWTBWOG9ZenNFR0N5RjFFZHp5RzVoTEhhVUZqNG53?=

 =?utf-8?B?ejV5eFRVNVRGcmJFV2V2VGFaWTRaZmFGamRXQnRYVHJOMkh2QkZqdzhIeUkz?=

 =?utf-8?B?REk0NnhoSEFjNjVDQ044bHB3OEJFdUxwVFJxcGg4T2lCbDZpL3BUUVMzdnRH?=

 =?utf-8?B?R2s5Z3owcm9tNis1U3ZTRGd3U05GOGJ4bVZ3OG5RU2grSEtQdGFXSmxjaEh0?=

 =?utf-8?B?aHp4ek5xYWF1amNNSi9EZXNOMUlIczcvS0JuVGIzUUpaajdLbDRpMXMzNy9Q?=

 =?utf-8?B?dDMwbzY5cW1LblZTL1ljUGtpUUJYSEtQTHZNTFlVa0MzNktjMC9Yc21LUmpL?=

 =?utf-8?B?Z2lQN2hFN3Qzazg3UzdYZHVQSmcxT2N1T0RrNlI4K0xQUUxKVlhPekxneS9m?=

 =?utf-8?B?TytxMW1YZ2lnTDU3LzA1bEt5T0ppY2svTDJkbVl2eXhodDJYa2YzT2t5ak00?=

 =?utf-8?B?MEN0WjB3UDBlSlN5dHNIODRJR1VPandxOVkycHpjVzhDbFA5QTYvdmp5Z1Z0?=

 =?utf-8?B?N1E3MjU0dnZUYjJPZ2hBNTNMb01URDVWS0kwdGloZE9KNkhhQlhrbkhJTG1V?=

 =?utf-8?B?K1lBM3NkVGJOWjJRWnZEQmZIdEx0Q0ExYjUwZzZFMDJ2S3J1b1B2Qm5GMU81?=

 =?utf-8?B?ekY4bGVraE5UZk1Oc09JRVAyV0JuVk9TcUJPbnVET3ZMaTAwSEVMbGNTclM4?=

 =?utf-8?B?TFBnZ1FvMzJmWG5nbHhXNmM3N2prcHkxbG5WWFhVaDF0a3l1UllqSUxQdzk1?=

 =?utf-8?B?MnBVRzBFdGFqazNDTzc0blJvTFhmSXZNT2dyNWhCeW1YdUwyZkJ6N1kwZWVJ?=

 =?utf-8?B?RVI4cW92dzJMZ2ZkbElYYjEyUjI5ZjVjNXRFNVludVZMMjgzRWQ5cFR2emFx?=

 =?utf-8?B?THFSZXB0T21PZVBEL0QzeGxsMEZuZ0xNNmJFN2sycnJnVGc0NGZma3JtakZH?=

 =?utf-8?B?aS9FRW5JVk9SZHE4Z3RKMnZ1M015L01BVmxOcXJqaUk3L3BmRUxoTFJURnFw?=

 =?utf-8?B?L2lkSVRRUFliZktZcTN5WkpLNGlNeGtmWk03bTJUZjRlYWVIWDFxdG1yQS9w?=

 =?utf-8?B?NWRDekVxaXhwNks0L0o0MWRUdnA4VDN2N2s1UEd3RlNqRkN3d25Ebnh3bGlB?=

 =?utf-8?B?ektDZDgzQWF0cnlFV3ZPOWF5NE0vL3M1TkRKY2ZnNVRReWpjTWtLN3J4aUY0?=

 =?utf-8?B?SGh4dGpGM3BXVUI0U05TM0EwMG1Nc1RqMU5xZEdua2NKYXJUNGk5aWIvYWIr?=

 =?utf-8?B?em1rZW5YSzVMbG1OVGx3QWx5M2tqVFRtb3ZrT3lOcXljdS92bzQ3R2VHQTFP?=

 =?utf-8?B?allXYlI4bFhyNVhTZnVyWEIwdDFOeUVINGJZTVBRcWRFU2FiT1dzdlZub1F5?=

 =?utf-8?B?TTg2UzZHdmhRMFJGNkhvVHpJUHN3MFdveWZLSFBCUjVsSEx2R2JzdjB5cWVt?=

 =?utf-8?B?YzF3RmpFaTR5QWF3N2FCMisvS2JQbGYzSkpSRUxTT2VjS2laWEpGeWo0enls?=

 =?utf-8?B?bytPK3Z2dDZwVzBLcFRpSUVFL0FrQ3VHemxCMENnYWxVYTd1VkZ5YzJSQlpk?=

 =?utf-8?B?cFkxeUY2WHdJMDlKcHI0bldKOTlHNUQ3K1l3akYxNzZRaGM3QUdab3pKTVhO?=

 =?utf-8?B?Tk5uS2JDYW9zbnJJRFNlRHVaL3F0K094b0FyRUtreWl1OGNQTDhtbVlwaFJh?=

 =?utf-8?B?QWN5U0ZhMTlvSUdKYVRsckM1OWMzZFlVRVoxZ0ZENEVNWFVqb3UzQmtiSmky?=

 =?utf-8?B?T1dBcDhyejZ3bHExQmhBalp2WGJZdG9SMitEbU00T0E5ZmVQVGJpTDV1azJx?=

 =?utf-8?Q?ICEkAunXGVXUaji/FbpGkwQv3TI+l88Ko8bFdm954g?=

MIME-Version: 1.0
Any idea what is wrong?
Post Reply